But not so much , they were in Pune before , where I'm coming and they are coming to Lucknow , from where I'm going , I'm feeling like "gadget man  hamari taraf aaraha hai , uske ghar phauche aur us yahan Bhejo do "

Quote from: devangflyer on September 17, 2014, 04:42:41 PM
Hi guys , so I just received my parcel from the hobby shop . This is my first parcel from them after their website has restarted  , but this time something unexpected happened , the from address says that the thehobbyshop is now in Lucknow !!!

Another hobby shop is Lucknow ! HuRRaY !!

Hey, how long did your parcel take to reach?  I ordered last week and there's been no news from them, I've been reading mixed reviews on rcindia.org.

1 day , ordered in the night , got it in the morning

Quote from: devangflyer on September 26, 2014, 02:23:04 PM
1 day , ordered in the night , got it in the morning

That's insane man! Good for you! So do you think I will get my parcel eventually?

Why don't you just call them ?

I tried calling, even sent him a couple of mails..but there's no response!
I'm only hopping mad because its a batt. for my Tx and I've been without one for almost a week now, I lost the original 8XAA batt. case that came with the 9x radio.
I should have got the Flightmax 1800mah 9.9V Tx pack from Indian.Hobby.Shop on ebay for 200 bucks more and done the cable mod, I got lazy and its become a real PITA now

I got my parcel yesterday , took a week to get here but it came packed nicely, so big thanks to thehobbyshop.in

Good

hello team THS

First as a professional commerce company with high customer service ethics ,  MY ORDER IS PLACE ON 3RD OCTOBER AND in-spite of several attempts to contact you by mail, SMS and tried to call their number many times but no response.

my order was placed on 3rd october and order no is 2842 for 9385 and according to your website you received payment only on 4th, and  don't know how.
i really could't understand why any shipment can take more than 10 days to start shipping.  i only ordered since you had stock and it was shown that you will be shipping immediately and i shall get it in 2 days.

i have selected expensive courier option to get the stock in 2 days,  but according to the website my order is still in process after 8 days of waiting,  if it is taking this long you should have clearly mentioned that the process will take 8 or 10days.  felt cheated and i should continue ordering from HK or amain eventho i have to pay customs and shipping charges.  atleast i know i will have peace of mind.

my decision to support ecommerce site like you was wrong.  i can only assume you do not do the same with other members.

disgusted

Members pls stop using thehobbyshop.in for any RC requirement,

Quote from: Trchmuffins on October 13, 2014, 11:53:21 PM
Thehobbyshop.in

Why cheat and live life in Lucknow. I suggest. Start begging which is better....

May be you should wait. He shipped it on 9th so probably it might reach today (Tuesday). Nonetheless, I've also ordered from there and mine got shipped on 10th. I thought he forgot to put the tracking in my status but I see it was intentionally not put. It seems pretty idiotic, fishy at the same time, to provide the website for tracking the package but not mentioning the tracking number itself. But vouch, the customer service is in-existent. He wouldn't revert to mails and sms. Worst, he'll even turn off the mobile most of the times.

Let's wait and see. Mine is not such a big order but I suggest you take some tough action and approach Police after you've waited enough, may be like this complete month. 10K is pretty big amount.

On the side note, you should consider censoring your address from the screen shot above.

It WAS once a good shop. though the products are a bit costly it carries mostly quality items with good delivery. infact it was the only shop i knew of in the beginning. dont know why they changed so much with changing their website template.

@techmuffins, you can contact the payment gateway and inform them about this activity and ask them to refund the money since they have not sent you the product. most cases they will ask for proof and ask you to raise a dispute in their website, finally you will get your refund from the payment gateway.

All the best.
P.S: had a look at their website, dont know why you need to login to just view the prices.!!!

Ashok.P

Quote from: maahinberi on May 30, 2014, 07:09:43 PM
I would like to report that this is PATHETIC customer service. It has been more than 4 weeks since I placed my order and I still don't know what the status is. The website thehobbyshop.in is now down, domain does not exist anymore. The contact number is always switched off and I have lost Rs. 1400.
I would advise people to NEVER buy ANYTHING from THS even if he does decide to start his business again.

Quote from: K K Iyer on May 30, 2014, 09:57:56 PM
Post dated 28.1.2014
Re: Feedback on local hobby stores / LHS
@pankaj
Are you still running thehobbyshop.in?
Why do you let your reputation spoil like this? Why don't you phone your customers?
You may remember me as one of your early customers, when you were in Calicut. I even hosted your friend Ashish in Indore and took him flying.

The numbers i have for Pankaj are 07276049868 and 30215425575.
And his friend/partner Ashish Sahu 9960703996
But they are all switched off.

Quote from: licet_aero on September 30, 2014, 09:16:20 AM
I got my parcel yesterday, came in about a week after ordering, thx hobbyshop.in

THANK you

@  Trchmuffins
Please mail us your query.




Thanks and regards.

THS



Thanks for Contacting TheHobbyShop Support.
www.thehobbyshop.in
Support email:

Quote from: licet_aero on September 30, 2014, 09:12:33 AM
I got my parcel yesterday , took a week to get here but it came packed nicely, so big thanks to thehobbyshop.in

took a week to get here.thank you.

Quote from: heliboycochin on May 27, 2014, 04:46:03 PM
He is a big Fool.. Dnt Belive Him I had a very bad experience at my starting time with him

you got your items  big Fool.

pankaj

a friend of mine (Squadron Leader Rohit Rai), on my recommendation (though recommended long time ago, coz with present scheme of things i wouldn't have) bought a sim on 06 Oct. You apparently haven't shipped, aren't replying to his mail, tele etc. He is not on the forum. I wonder how many poor lads not on the forum must be suffering

I am sure you are looking into it, and sending the stuff at the earliest

looks like you need more than a friendly share of 'knock on the door' why have you moved to making 'Quick' money ?

Quote from: rcpilotacro on October 27, 2014, 05:27:05 PM
looks like you need more than a friendly share of 'knock on the door'

"Maybe.
Can you in all your capacity deliver that."

Payment was refunded from our end on 25th oct 2014 as the item is on backordered.refunds take 7-12 working dats to process.


Thanks for Contacting TheHobbyShop Support.
www.thehobbyshop.in
Support email:

I've a complaint on this THS thehobbyshop.in .Beware of this website.They simply take your money & you'll never get any response from them.The phone no. & email ID will never respond to your query.Last month I've paid online for some items.Till now there is no response for my calls or mail.So friends beware of this website...

I have also experience the same.

I had ordered twice on thehobbyshop.in and payment got deducted but their website told that it was failed transaction. So i ordered from ebay.in.

Now i am following up from them since 10 days to get my money back.

They dont respond on email.
They dont respond on mobile number specified.

Please do not trust them..

File an FIR for online fraud , my friend git cheated on some site he filed a FIR and things are going well on track . I was looking out for some item "thehobbyshop" had it , i was about to order when this thread came to my mind , stoped then and there

First search if Cyber police station is available for your state or not. If available, Lodge the complain there.

While filing FIR in normal police station, take in writting a letter for lodging FIR and keep a copy for receipt (You need this copy in future when the case will be called for). You may give the same copy to Consumer Forum of your state.
Take receipt first. Don't forget to take receipt. You may wait for OC/IC to come if he is not in office right then. Because, other police person may not take your letter for FIR but request to strike off the FIR as because they will make an GD instead of FIR. But you should insist for FIR.