Sad news HobbyKing no longer shipping lipo batteries via Registered AirMail

Started by Nithinraj Kotian, October 02, 2013, 10:17:50 PM

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lastRites

I received my apm from USA through FedEx. Had to pay no customs duty.
It is the pervading law of all things organic and inorganic,
Of all things physical and metaphysical,
Of all things human and all things super-human,
Of all true manifestations of the head,
Of the heart, of the soul,
That the life is recognizable in its expression,
That form ever follows function. This is the law.

nairitb


satyagupta

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ramarao

hi lastRites

i want to buy APM .could you please post Link here

Thank you
Ramarao
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raja_mastana

I guess, HK is still working on the shipping issue
Right now ordering a 6S 5000mAH is not possible.
Smaller ones can be ordered by Fedex. But its only feasible if you order multiple pieces i.e. make the cart 1kg, so the 32$ fedex charge gets distributed
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aniket210696

actually now what we can do is, give all our orders of lipos to one person ( preferably owner of LHS). make shipping to 1kg so we can use fedex. if done correctly, we will each have to pay around 3.2$ per 100gms.... so shipping becomes cheaper and faster. Anyone game? i require 2x 2200 nanotechs, with buddy code so around 21$
.

nairitb

Hi aniket. I am buying 2 2200mAh nano-techs too. They are already in my cart. And max 3 products can be added in one Buddy Code. So you can buy 3 2200mAh nano-techs in order if you are using Buddy code. Also, one can order upto 3kg using FedEx ($50.15). Why did you say to make shipping to 1kg?

aniket210696

hey nairitb. i just stated the lowest parcel size possible.. it's just an option. if for 3kg's it is 50$, then it will be around 1.6$ per 100g... Thats cheap! but then it will be more difficult to get through customs... also, if you are getting 2, then i can make mine flexible to 1 nanotech, and 1 turnigy standard 25c 2200.... let's see if anyone else is game..
.

aerodev

I ordered lipo and some other stuff via ems from hobby king but they said the parcel will get delayed due to lipo. So I cancelled lipo and ordered only the remaining stuff.

It still hasn't got shipped and no information available on ipsweb tracking too.
It's been more than a week that I ordered. It was supposed to reach in 4 days.

I need the stuff very urgently for my workshop can anyone tell me the reason behind this delay?

This is very annoying.

nairitb

@aerodev. Dont hope to get a shipment sent from HobbyKing by Post (even if its EMS) in 1 week. As far as my knowledge goes and from my own experience, HobbyKing takes 1-2 days to get the products packed. Then its sent to some Postal Office ()HK Post, Sing Post, China Post etc) where it will go through various stages before its REALLY shipped to India. Till then, you wont get any updates on shipment.  :banghead: Rest I guess you know what happens when it reaches India.

Even after all these procedures, if you happen to get ur shipment within 1 week, then you are DAMN lucky!!  :bow:

You mentioned that the order has not been shipped yet - "It still hasn't got shipped...". Try contacting HobbyKing via Online Chat and/or raise a ticket regarding this issue.  :thumbsup:

nairitb

@aniket. My order is already around 1.9kg now. And I am waiting for a comment from someone who has ordered from HobbyKing and got it shipped by FedEx for a similar weight category. Customs phobia actually.

I am ready to pay the nominal 17% Duty. Thats fine with me. But dont want to get involved with RIDICULOUS charges like 40-60%!!

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nairitb

Placed an order for couple of LiPo batteries and other items yesterday. Shipping via FedEx. Lets see what happens.

In the meantime, I posted in RCINDIA, the Buddy codes that I got for the order. They can be found here:

http://www.rcindia.org/deals-and-special-offers/live-buddy-codes-for-hobbyking/msg156772/#msg156772

Hope this helps.  :hatsoff:

aniket210696

.

chetanmayekar

Aniket , Satya ..

Do we have anybody local mfg company for lipo.? If not any point you can give me to tht direction ..
I dont know why still we need to wait for china mfg batteris ..
Why cannt we have local mfg for these batteries.  Importing will be always a costly till 1$ =10Rs  :)
just kidding .. but is anybody intersted to build /mfg it here in india ?????
something from net.. Any opinion about them...
Li PO Battery for RC Toys And Electronic Devices
Most suitable for RC models including RC Toys and electronic devices, the battery is known for its high efficiency. Lithium Polymer hybrid batteries are a revolution in energy storage devices and are very popular for their high energy density for specific weight and size.
We offer a wide range of Lipo Battreries for RC Toys and other devices from 2100 MAh to 4000 MAh more...

Meltbook Convergence Private Limited, New Delhi


Address: 504, Empire Apartments, Sultanpur, M. G. Road , New Delhi - 110030, Delhi, India

Phone:  +(91)-8588843063 
Website: http://www.indiamart.com/meltbookconvergence/

sanjayrai55


sanjayrai55

I'm sure many here would have received this e-mail. Therefore, wait and watch what transpires now. Hopefully HK will work out a good deal with FEDEX.

Dear Sanjay,

URGENT UPDATE

Our International Warehouse based in Hong Kong has been affected by changes in Hong Kong Customs policy. The new Customs Department policy is to inspect ALL parcels leaving Hong Kong (not just HobbyKing) and are refusing to accept shipments containing certain items. This has caused two major issues that I wish to address:

Issue One
All orders containing lithium-based batteries that were placed between the 23rd of September and 2nd of October have been refused by customs and are being returned to our shipping dock in Hong Kong. Some orders not containing these items could also have been affected. This has also caused further delays to orders containing these items due to the backlog.
To remedy this, we at HobbyKing are upgrading all returned shipped items to a premium courier provider that will deliver your parcels to you shortly.

Issue Two
Due to the above issue, our Customer Service channel has been overwhelmed. This means that unfortunately all customers will have difficulty contacting Customer Service and for this we sincerely apologise.
If you are trying to contact customer service, please know that we WILL get back to you as soon as possible. To improve efficiency and improve response time, we request that you create just ONE support ticket. Your help on this matter is greatly appreciated.


To ensure that this does not happen again, we are:

-   Integrating Fedex as a shipping option from Hong Kong to the world. Fedex has their own in-house Customs officers which will streamline the process and ensure faster dispatch and delivery.
-   Establishing another Customer Service Centre in the United States which will be staffed by modelers and will be able to answer all technical product enquiries. This is in addition to our two other Customer Service Centers.
-   Opening more and expanding our existing regional warehouses so that more customers can enjoy lower shipping costs and receive their orders quickly.
-   Negotiating with different shipping companies to be able to offer a complete range of shipping options.


As you can see, we are urgently taking steps to fix this issue. We have all hands on deck packing orders and answering emails (from Senior VPs to secretaries to janitors) to ensure that this backlog is met. We expect to be up-to-date within the next week or so.

Please know that we strive to provide you with the best possible service. We regret any inconvenience or frustration that you have experienced.

As the situation progresses we will be posting updates on the News section of www.hobbyking.com.

Your patronage is important to us, and we hope that you will continue to give us opportunities to serve you.

Sincerely,

Anthony Hand
President
HobbyKing

Aman23

Quote from: sanjayrai55 on October 11, 2013, 05:45:08 PM
-   Opening more and expanding our existing regional warehouses so that more customers can enjoy lower shipping costs and receive their orders quickly.

[/color]

I hope they open a warehouse in India also.

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ujjwaana

I ordered Lipo form HobbyKing last week for a friend who was not getting the Cell count/Capacity Lipo in India. Obviously the only way we have is to pay for premium FedEx rate. As usual, HK quickly generated a Tracking number saying they have shipped, while the items were still being packed. Only today I can see the tracking information which really shook me!! Originating from SHATIN, Hong Kong the package took a rather mysterious Loop-route of China:

SHATIN HK ->  LANTAU ISLAND HK --> CHEK LAP KOK HK --> GUANGZHOU CN --> SINGAPORE SG -->  GUANGZHOU CN (Again!!) --> MUMBAI IN

I am amazed why the hell the package travelled to from China to HK to Singapore and back to China !!
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rcrcnitesh

Quote from: Aman23 on October 11, 2013, 05:57:46 PM
Quote from: sanjayrai55 on October 11, 2013, 05:45:08 PM
-   Opening more and expanding our existing regional warehouses so that more customers can enjoy lower shipping costs and receive their orders quickly.

[/color]

I hope they open a warehouse in India also.
forget it I sent an pm to hobbyking on some social networking site and never recieved an reply the pm was " When are you going to open an Indian warehouse"
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vishalrao

Good news {:)}

Just checked today and found that HobbyKing has probably restarted shipping Lipos through Lipo specific International Registered Mail.


nairitb

This was my experience with FedEx shipment. Delivery date is 18 Oct 2013 even though its given as 22/10/2013. 2 times to GUANGZHOU CN here also!!

lastRites

It is the pervading law of all things organic and inorganic,
Of all things physical and metaphysical,
Of all things human and all things super-human,
Of all true manifestations of the head,
Of the heart, of the soul,
That the life is recognizable in its expression,
That form ever follows function. This is the law.

ujjwaana

Quote from: sanjayrai55 on October 11, 2013, 05:45:08 PM
-   Opening more and expanding our existing regional warehouses so that more customers can enjoy lower shipping costs and receive their orders quickly.

I hope they open a warehouse in India also.
forget it I sent an pm to hobbyking on some social networking site and never recieved an reply the pm was " When are you going to open an Indian warehouse"

They very cheap people. I opened a Community page on FB called "Hobbyking Lies", to expose poor customer support, bluff, false infromation etc Hobby King indulges in. I got personal letter from Anthony Hands with and when I did not care about his Faux, they complained to Facebook that I am tarnishing their image !!!, Facebook gets Ad revenues from them, so they closed my page without warning (Yeah!! Suckerberg) ..

So forget any customer support, truth , respect, from ANY Chinese seller. Such ethical values is not in their DNA (If somebody find my comment racist, please read forum  of ANY kind on internet, about various enthusiast tell about Chinese sweat shop). Be it Hobby King, Deal Extreme, sp4mm3r(my recent debacle) ... only thing they assure is PRICE - quality, guarantee,  Shipping etc are but secondary to them.

Quote from: vishalrao on November 05, 2013, 04:19:06 PM
Good news {:)}
Just checked today and found that HobbyKing has probably restarted shipping Lipos through Lipo specific International Registered Mail.


It hardly makes a difference Vishal. unless you urgently need a small Lipo, it is still much economical to order Lipo in bulk for yourself and friends using EMS ...you can get a load of Lipo in a $38 FedEx shipping. These Airmail might end up costlier.
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