My package is detained by the customs department in Bangalore

Started by mdraf, December 03, 2017, 01:47:57 AM

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mdraf

I have ordered a mobile phone from www.sp4mm3r.com. the package is detained by the Bangalore sub foreign post. Now can anybody guide me how to get it?  The seller is also not responding. I have paid full amount along with markup fee and GST through PayPal, but why it is been detained?

mdraf

Ordered through sp4mm3r. Please anybody help me to get it cleared through customs

rishabhbarma

Gst on international purchase? Wtf.
What website is This? Type the name with a typo.

mdraf


mdraf


rishabhbarma

Post a screenshot of tracking?
You'll either receive the package by itself or you'll receive a letter from customs.

Also since its paypal, raise a claim. Hope you paid by seller method and not friend and family?

mdraf

Paid to the seller through paypal. Tracking screen shot attached

mdraf

Still I have not received any letter from customs but had raise a complaint to India post, where I received this response from India post. Screen shot attached.

mdraf

Dear, can you please help me in getting the package? Please?

Aravind298

Hi mdraf!
I don't know if it's only me but, have you noticed the name of the website? It reads "spammer". '4' represents 'A' and '3' represents 'E'.
I suggest you to open a dispute @PayPal and carry on henceforth.

mdraf

Thank you for your suggestion. I have raised an issue with PayPal. Do know how to reach to customs? Please let me know if you can help me in this. Will the postal department deliver the package and collect the charges or I need to contact customs department?

Aravind298

You don't have to worry about anything. PayPal will take care of the rest :)

mdraf

Thank you arvind. Have you ever come across such situation? How was your experience

Aravind298

With PayPal, nope.
But there are plenty experiences where I had not used PayPal  ;D