thanx sir

Please dont call me "SIR". I am fresh out of University 

ok

Hello Friends:

I have ordered mobile phone from China which is shipped by EMS Singapore on 30th July 2014. Since 2-8-2014 status is Send item to customs (Inb).
What should I do as its more that 10 days its with customs.

7/31/2014 10:35:00 AM    SINGAPORE    SINGAPORE S02    Receive item at office of exchange (Otb)    Air    MUMBAI AIRPORT SORTING OFFICE       
7/31/2014 1:21:00 PM    SINGAPORE       Receive item from customer (Otb)    Air    MUMBAI AIRPORT SORTING OFFICE       
7/31/2014 2:21:00 PM    SINGAPORE    SINGAPORE S02    Insert item into bag (Otb)    Air    MUMBAI AIRPORT SORTING OFFICE       
8/1/2014 8:05:00 PM    SINGAPORE    SINGAPORE S02    Send item abroad (EDI-received)    Air    MUMBAI AIRPORT SORTING OFFICE       
8/2/2014 8:16:57 AM    INDIA    MUMBAI EMS    Receive item at office of exchange (Inb)    Air    MUMBAI EMS SPEED POST CENTRE       
8/2/2014 11:45:16 AM    INDIA    MUMBAI EMS    Send item to customs (Inb)    Air    CUSTOM EXAM MUMBAI       


Please suggest
Thanks in advance

Hi:

I called up EMS speed post and got to know that parcel is detained with customs. Then called up customs but they went for lunch

Please guide what all documents I need to submit?

Thanks

Dont worry Customs people sometimes take time to clear the parcel. You may receive a notice from customs telling you the documents you need to send them.

And try not to contact customs on your own. In most cases, that leads to HARASSMENT instead of smooth clearance.

Nairitb, Thanks for your reply.

On parcel item mentioned as Cell phone and amount 50$ as GIFT. Its already 10 days parcel is with customs, any idea how long they may take to send me notice? I am worried about misplacing parcel by them.

Best Regards.

Regards.

Hi,

I have ordered a parcel from UK and it says following.

Local Date and Time   Country   Location   Event Type   Mail Category   Next Office   Extra Information
8/9/2014 7:30:00 PM   UNITED KINGDOM   LANGLEY HWDC   Send item abroad (EDI-received)   Air   DELHI FOREIGN POST OFFICE      
8/11/2014 4:14:16 PM   INDIA   DELHI, EMS SPEED POST CENTRE   Receive item at office of exchange (Inb)   Air   DELHI FOREIGN POST OFFICE      
8/11/2014 5:04:01 PM   INDIA   DELHI, EMS SPEED POST CENTRE   Send item to customs (Inb)   Air   S.E. AHMEDABAD      
8/13/2014 5:46:59 PM   INDIA   Racecourse PO   Unsuccessful item delivery attempt (Inb)   Air   DELHI FOREIGN POST OFFICE      

Will they do second attempt for delivery or should I go to Post office and collect? Any Idea on how many attempt they do for delivery?

--Krutarth

Hello Friend,

I have ordered ONE PLUS ONE mobile from Pandawill.com with Registered Airmail (Singapore Post). Tracking Id: RF25*******SG

Previously, I bought one tablet from this site and I don't receive this type message. That was also by Reg Airmail and without custom duty.

Current status: 8/13/2014 5:31:22 PM, INDIA, KOLKATA FOREIGN LCAO, Record item customs information (Inb), Air, CED KOLKATA    
Retention reason : Awaiting presentation to customs commissioner    

1) What does it mean? Do I need to pay custom duty or await few days to weeks?

Any help regarding this would be appreciated.


Tracking result:

Destination Country - India:Tracking Consuming:0 Millisecond, Cache Time:2014/08/14 05:05:29
    2014-08-13 17:31, INDIA, KOLKATA FOREIGN LCAO, Record item customs information (Inb), Air
    2014-08-13 10:11, INDIA, KOLKATA FOREIGN LCAO, Send item to customs (Inb), Air
    2014-08-13 09:26, INDIA, KOLKATA FOREIGN LCAO, Receive item at office of exchange (Inb), Air
    2014-08-11 11:49, INDIA, CHENNAI (MADARS) AIR, Send item to domestic location (Inb), Air
    2014-08-11 07:02, INDIA, CHENNAI (MADARS) AIR, Receive item at office of exchange (Inb), Air
    2014-08-08 08:25, SINGAPORE, SINGAPORE S05, Send item abroad (EDI-received), Air
    2014-08-07 14:26, SINGAPORE, SINGAPORE S05, Insert item into bag (Otb), Air

Origin Country - Singapore:Tracking Consuming:0 Millisecond, Cache Time:2014/08/14 05:05:29
    2014-08-13 09:26, Arrived at overseas (Country code: IN)
    2014-08-11 07:02, Arrived at overseas (Country code: IN)
    2014-08-07 14:26, Despatched to overseas (Country code: IN)
    2014-08-05 23:40, Information Received (This is not an acknowledgment of the physical receipt of the stated Registered Article)

Hi:

Even I bought same mobile from aliexpress via EMS Singapore shipping. My parcel is with mumbai customs since 2-Aug-2014. My status is also not changed since then.

What is you shipment company?
What is cost declared for your parcel?

Thanks
Aniruddha

Hi,

I have used Reg Airmail (Singapore Post). Previously, I bought one tablet via Reg Airmail WITHOUT custom duty. That's why, I order again.

They actually send item as gift and write value under 50$ to avoid custom duty or extra charges.

Other shipment like Fedex/ DHL/ EMS etc will have their own custom duty. They will contact and tell to submit documents (if required) to release from custom. They collect total custom duty at the time of delivery after clearance from custom. Here, custom duty is always NEEDED (most cases).

I have to await few days and like to lodge complaint on RTI if I don't receive that within 7-10 days.

One of my parcels was labelled "Record item customs information (Inb), Air, CED KOLKATA    Retention reason : Awaiting presentation to customs commissioner". Its on its way to my address now. Reached local post office today. Hope to receive it on Saturday. Tracking details given below:

2014-08-09 14:07, INDIA, KOLKATA FOREIGN LCAO, Send item to domestic location (Inb), Air
2014-08-09 14:01, INDIA, KOLKATA FOREIGN LCAO, Return item from customs (Inb), Air
2014-08-02 12:46, INDIA, KOLKATA FOREIGN LCAO, Record item customs information (Inb), Air
2014-08-01 14:35, INDIA, MUMBAI AIR, Send item to customs (Inb), Air
2014-08-01 13:48, INDIA, MUMBAI AIR, Receive item at office of exchange (Inb), Air
2014-07-31 17:32, HONG KONG, HONG KONG AIR MAIL CENTRE, Insert item into bag (Otb), Air
2014-07-29 13:43, HONG KONG, Receive item from customer (Otb), Air

I suggest you to have patience  and not send any query to customs dept.


Regarding the delivery attempt query, as far as I know, post office makes 3 attempts to deliver a parcel before returning it back to source. If a contact no is provided, postman generally calls the consignee. When failed delivery attempt happens, you'll find a piece of paper at your doorstep left by the postman. If you didn't find any, then you know that its a false update. Postmen, on some days have to deliver more than 1000 letters/parcels on a SINGLE DAY (yes 1000. even 2000 sometimes). As you have already realised now, delivering even 1000 letters is not a joke! But they have to feed some update about the undelivered letters at the end of the day. And generally, "Unsuccessful item delivery attempt" is the most used option 

Rest assured the postman will deliver it to you. Anyway you can collect it from post office also.

My parcel is shipped buy EMS SG speed post, Thay have not contacted me yet for any documents I need to submit.

Nairitb, Welcome back :
What do you suggest abt my detained parcel at customs, I have no updates / notice from customs or EMS post. Today is 12th day Mumbai customs holding my parcel.  

Anyone knows if customs have any site/URL to check status of detained parcel?

Thanks

Hi Aniruddha.

You need to wait atleast 30 working days before thinking of contacting the customs dept. That's the usual amount of time they take to access and/or send you notice. EMS should take maybe 15 days. Just a hunch.

And the customs dept does not have any facility of tracking parcel clearance status.

Ok nairitb,
I will wait till 5th Sept as per your suggestion. I hope they wont misplace my parcel 
Thank you,

Happy Independence Day to all forum members.

Registered/EMS Parcels are generally not misplaced. In any case, if the parcel is lost, you should get full refund from the seller

I purchased more then 100 items from ebay, aliexpress, but this Time my percel stuck in customs, tracking no RQ208647122SG

http://ipsweb.ptcmysore.gov.in/ipswebtracking/IPSWeb_item_events.asp?itemid=RQ208647122SG&Submit=Submit

Now i search here and found some other people also face this kind of problem. I want some sugesetion from senior member here.

same problem here dude ... 

someone share this type of problem previously, may be waiting is the right solution for perticular this type of cases. but i don't sure. If you dont have problem please share   your tracking no.

runu2u,
At least your parcel moved to "Record item customs information" I think they will release it soon for Domestic delivery. Look at my status below its stuck since 2nd Aug 2014.

What is your shipping company? and what is item?


7/31/2014 10:35:00 AM    SINGAPORE    SINGAPORE S02    Receive item at office of exchange (Otb)    Air    MUMBAI AIRPORT SORTING OFFICE       
7/31/2014 1:21:00 PM    SINGAPORE       Receive item from customer (Otb)    Air    MUMBAI AIRPORT SORTING OFFICE       
7/31/2014 2:21:00 PM    SINGAPORE    SINGAPORE S02    Insert item into bag (Otb)    Air    MUMBAI AIRPORT SORTING OFFICE       
8/1/2014 8:05:00 PM    SINGAPORE    SINGAPORE S02    Send item abroad (EDI-received)    Air    MUMBAI AIRPORT SORTING OFFICE       
8/2/2014 8:16:57 AM    INDIA    MUMBAI EMS    Receive item at office of exchange (Inb)    Air    MUMBAI EMS SPEED POST CENTRE       
8/2/2014 11:45:16 AM    INDIA    MUMBAI EMS    Send item to customs (Inb)    Air    CUSTOM EXAM MUMBAI    <=====
======

Aliexpress, singapore post, android phone.

My parcel delivered today. Though it shows delivery date as 8/14/2014.

7/29/2014 1:43:00 PM   HONG KONG      Receive item from customer (Otb)   Air   unknown      
7/31/2014 5:32:00 PM   HONG KONG   HONG KONG AIR MAIL CENTRE   Insert item into bag (Otb)   Air   unknown      
8/1/2014 1:48:31 PM   INDIA   MUMBAI AIR   Receive item at office of exchange (Inb)   Air   MUMBAI AIRPORT SORTING OFFICE      
8/1/2014 2:35:23 PM   INDIA   MUMBAI AIR   Send item to customs (Inb)   Air   CED KOLKATA      
8/2/2014 12:46:41 PM   INDIA   KOLKATA FOREIGN LCAO   Record item customs information (Inb)   Air   CED KOLKATA   
Retention reason : Awaiting presentation to customs commissioner   
8/9/2014 2:01:15 PM   INDIA   KOLKATA FOREIGN LCAO   Return item from customs (Inb)   Air   CED KOLKATA      
8/9/2014 2:07:12 PM   INDIA   KOLKATA FOREIGN LCAO   Send item to domestic location (Inb)   Air   GUWAHATI RMS (ASSAM)      
8/14/2014 3:26:20 PM   INDIA   Basistha S.O   Deliver item (Inb)   Air

@Nairitb what is your item? Is it opened by customs? Please mention its package size approx. From my experience that incedent happen due to 15th aug.

Its a printhead cleaning kit. ~$6. Was not opened by customs. May be X-rayed. Package size is 10cm x 10cm x 12cm. And no duty as usual.

You r lucky.