Sorry. My replies tend to get pretty long...

hello @nairitb,i bought a phone from aliexpress it shipped by ems and the status is
Local Date and Time   Country   Location   Event Type   Mail Category   Next Office   Extra Information
1/13/2015 10:04:00 AM   SINGAPORE      Receive item from customer (Otb)   Air   MUMBAI AIRPORT SORTING OFFICE      
1/13/2015 11:04:00 AM   SINGAPORE   SINGAPORE S02   Insert item into bag (Otb)   Air   MUMBAI AIRPORT SORTING OFFICE      
1/14/2015 6:55:00 PM   SINGAPORE   SINGAPORE S02   Send item abroad (EDI-received)   Air   MUMBAI AIRPORT SORTING OFFICE      
1/15/2015 1:29:51 PM   INDIA   MUMBAI EMS   Receive item at office of exchange (Inb)   Air   MUMBAI EMS SPEED POST CENTRE      
1/15/2015 1:43:49 PM   INDIA   MUMBAI EMS   Send item to customs (Inb)   Air   CED CHENNAI (EMS)      
1/16/2015 9:05:24 AM   INDIA   CHENNAI EMS   Record item customs information (Inb)   Air   CED CHENNAI (EMS)   
Retention reason : Other   

what can i do now,wait for some more time,
are they ask me to provide particulars
thanks in advance

If its EMS then it is very likely you'll get a notice within the next 15-20 WORKING days. Please wait till then. Don't worry.

Quote from: nairitb on January 18, 2015, 07:34:03 PM
As cool16yash said last dat is tomorrow and seller is not responding, so I suggested to apply for refund (DID NOT RECEIVE). Seller is given a few days to accept the refund or show proof of delivery, if I rem right.

You are right sir, but Here it is the Expected date of delivery going to end in cool16yash's case. We can request a refund for "Item not received" case only after the expected delivery date . Still I would not open a case before contacting seller, Better try contacting the seller, and if no positive or helpful response for 2 - 3 days , then Open a Case.

Oh is it? I didn't know about this.  As I said I used ebay only 2-3 times for international orders and everytime I received the products on time. I just rem seeing the options - "RECEIVED... / DID NOT RECEIVE..."

Anyway lets hope he gets his parcel as soon as possible. 

Thanks for clearing it up. 

I have experience of a parcel delivered with in 10 days of payment (HK post i think)
And also some ESCs took 56 days for  it's journey to India - Both from ebay
Yash, You will surely get his parcel delivered...

@nairitb, Please don't "bow" to me sir

@sooraj. Please dont call me SIR. You are like my younger brother 

I bought several items from Banggood (with tracking details) and they ALL arrived on time. I bought just one item that was shipped by ordinary airmail without any registration that item never arrived.

thanks you,waiting is a good idea or to call the customs,i am from andhra pradesh but the customs office is 400 km away......
i received two orders before from postman by paying tax directly to the postman,they are registered mails

EMS may calculate tax on its own and send the parcel but if it finds that the phone and the declared customs value are very diff then they usually send notice asking for invoice etc.

Thank You Aman and Sooraj 
You guys are like a good luck charm - Everytime you guys reply something good happens to my shipment 

ye,it is a iphone and it is valued around 50 or 70$,what can i do if want it quickly i am very nervous about that,because it is ordered on behalf of my relative 

You cant do anything now until customs decides to contact you or send the parcel itself. You have to wait and wait and wait now.

Quote from: VC on January 18, 2015, 11:22:34 PM
I bought several items from Banggood (with tracking details) and they ALL arrived on time. I bought just one item that was shipped by ordinary airmail without any registration that item never arrived.

Hello Sir,
As you said that one item never arrived if you don't mind to tell us so what was item you ordered??
Regards,
Aman.

Hey aman & Sooraj 
I received my shipment today and everything was perfect except that the lipo usb wire charger is kinda defective and does not glow red when in charging mode and so i have to blindly put it for charge not knowing wen it is done.

But other than that everything else is fine 

Happy to hear that Eric

Hi, my ems parcel from Indonesia has not reached me yet tracking shows like this
   
   
ITEM n° EE149757875ID   new search
Local Date and Time   Country   Location   Event Type   Mail Category   Next Office   Extra Information
1/15/2015 2:31:00 PM   INDONESIA   71200   Receive item from customer (Otb)   Air   MUMBAI EMS SPEED POST CENTRE      
1/17/2015 3:34:00 AM   INDONESIA   JAKARTA SOEKARNO-HATTA OE   Receive item at office of exchange (Otb)   Air   MUMBAI EMS SPEED POST CENTRE      
1/17/2015 3:38:00 AM   INDONESIA   JAKARTA SOEKARNO-HATTA OE   Insert item into bag (Otb)   Air   MUMBAI EMS SPEED POST CENTRE      
1/17/2015 1:05:00 PM   INDONESIA   JAKARTA SOEKARNO-HATTA OE   Send item abroad (EDI-received)   Air   MUMBAI EMS SPEED POST CENTRE      
1/20/2015 8:29:00 AM   INDIA   MUMBAI EMS   Receive item at office of exchange (Inb)   Air   MUMBAI EMS SPEED POST CENTRE      
1/20/2015 8:41:20 AM   INDIA   MUMBAI EMS   Send item to customs (Inb)   Air   CED CHENNAI (EMS)      
1/21/2015 12:07:34 PM   INDIA   CHENNAI EMS   Record item customs information (Inb)   Air   CED CHENNAI (EMS)   
Retention reason : Other   


will they release the parcel?

Hey Guys,
@eric :- congrats my friend.Happy to hear that you have received your shipment.
@Vasu :- Whats the retwntion reason and what did you order from Indonesia any Radio  Tx/Rx??? If yes then its a problem.
Regards,
Aman.

hello aman well my status is also same as above retention reason:other ,it is by ems i bought a phone how much time does it take to release

Hey raj,
Well i dont know about that mate but it should get released soon same to vasu if its not radio.
Regards,
Aman.

thank you............my one is mobile phone it stuck in customs since a week

Hello I m am new to this forum. Seems, would be able to get some help.
Could any one let me know why the following 2 articles are not being sent to Domestic location.
The status is stuck at 'Return Item from Customs'
Normally, it doesnot happen.
Tracking Numbers are :
RF311281225SG
and RW104426658SG

Please help me with them.
Thanks a lot.

Hey manjo,
First Of all welcome to the forum.Now So as you said why they are not being sent to domestic location am i right?? well mate it takes some time its been like 5 days i think so and obviously one sunday was also in between so dont worry as the parcel has returned from customs.You should receive it soon mate.
Regards,
Aman.

hello @nairtb @aman today i got letter from customs,what it means along with covering letter stating purpose of import i have commercial invoice and bank statement,plz direct me to send this,how this will be send

Hey raj,
Will you be able to scan or post a image of the letter??
So i would more be able to help you.
Regards,:)
Aman.