All customs / parcel discussions for non-RC items

Started by niti11, November 20, 2012, 10:13:35 PM

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0 Members and 7 Guests are viewing this topic.

sawa_9867

Hi Aman
Thanks a lot for replying.
This is my first time that I purchased something from outside India and till you replied I was thinking I lost my money but some hope after you replied.
Let's hope I get my cam.
Regards

aman1256

Well Lets Hope That Its Gets Send to Domestic Location Soon.
Regards,
Aman.

aman1256

Hey Sawa,
Just Tracked your parcel Its Send To Domestic Location Yesterday.
3/24/2015 4:44:06 PM INDIA MUMBAI FOREIGN POST OFFICE Send item to domestic location (Inb) Air VERSOVA PO
So you will get it by Today Or Tomorrow  Or I think so you would have got it. So If received or as soon as you receive it Just update it here and I hope you don't pay or don't had to pay any Duties.
Regards,
Aman.

sawa_9867

Hi
Thanks Aman
Will inform as soon as I receive it.
Regards

TechnoCrackOC

Yaa that right it takes a couple of days or upto a week in some cases but if it is send to domestic location you will get it for sure!

rammy1991

Recieved my tablet,  seller declared it as a 55$ tablet, no custom, plus no damage to item, took only 1 week to dilevered by EMS, thanks for helping aman

aman1256

Hey,
Happy To Know that you received your Tablet.Thanks For Updating it here.
Regards,
Aman.

sawa_9867

Hi
my SJCAM WIFI4000 has arrived at home some time back and I am in the process of unpacking it.

Duty Charged on rs 5000 at 41.49% i.e 2075+30=2105
Total amount rs 2105 is all that I had to pay.
Am extremely exited will infor about other things after I open this Pack.
Regards and thanks

aman1256

Hey Sawa,
Happy to know that you received your parcel.Thanks For updating it here.
Regards,
Aman.:)

_PUMA_

Greetings to my fellow members of this forum.

I just registered on this forum as I am in need of your guidance from the experts here. I had ordered a PC game from Shop.to (UK Online Retailer of PC Games) - the game is Battlefield Hardline for PC, as you may know EA stopped releasing Disc for their PC user from last year and you can only buy them digitally. That was not an option for me, so with much hesitation I opted to import the game from outside after reading this forum Indian Video Gamers Forum.

So I did a trial run and ordered Tropico 4 and it was delivered to me in 6 days, no customs - no problem. Tracking Number and Tracking Number - Now it didn't cost me much, it was about Rs. 900 including Shipping by Royal Mail (International Signed). So it was delivered without any problem.

Now here is my Battlefield Hardline (Tracking Number and Tracking Number), can you please see if it has been in customs as I am quite new to this and don't know anything regarding these things. I have already paid around Rs. 4600, so did they held back this item because of it's price. The first order of mine, the Tropico 4 trial run made one thing clear to me, the package was not opened by Customs in any way and as far as I remember, I checked the whole package and there was no mention of the valuation of the item outside. So I am hoping it's the same this time but I am worried because it's already taking too much time.

I just don't know what to do, please help :help: I am from Guwahati.

Sincerely,
Aaron.

aman1256

Hey Puma,
First Of All Welcome to the forum.
Now You dont need to worry as Your Game Is sent to Domestic Location That Is to you. So dont worry you will receive it soon and yes if you see your Tracking Status You Will see that it didnt go to customs and was Directly Sent to You On 21st.
I Understand your problem as at first you received your first order a little bit fast but now it has Became little bit late this is because sometimes it happens.Well Dont worry you will Receive your parcel soon.Well Actually In 2 to 3 business days it should be delivered to you.
So Dont worry :)
Regards,
Aman.

_PUMA_

Thanks Aman for the fast reply.

I just got the package yesterday, thought I would update you guys. Got it without any problem, only slight delay.

Sincerely,
_PUMA_

aman1256

Well Thanks for updating it here though :)
Regards,
Aman.

md_zee

Greetings to all the members of this forum,
I am from Chennai and I have ordered two consumer grade EEG measuring devices for my college project. The total value comes to about approx. $942. I had placed the order on 20-3-2015 and the tracking information at this time is as follows,

Local Date and Time           Country                           Location                                      Event Type                                    Mail Category   Next Office
3/20/2015 4:12:00 PM     UNITED STATES (THE)   08724                                            Receive item from customer (Otb)            Air           DELHI FOREIGN POST OFFICE      
3/22/2015 8:13:00 AM     UNITED STATES (THE)   ISC NEW YORK NY (USPS)               Receive item at office of exchange (Otb)   Air           DELHI FOREIGN POST OFFICE      
3/22/2015 8:13:00 AM     UNITED STATES (THE)   ISC NEW YORK NY (USPS)               Insert item into bag (Otb)                        Air           DELHI FOREIGN POST OFFICE      
3/22/2015 5:50:00 PM     UNITED STATES (THE)   ISC NEW YORK NY (USPS)               Send item abroad (EDI-received)              Air           DELHI FOREIGN POST OFFICE      
3/25/2015 12:11:02 PM   INDIA                           DELHI FOREIGN POST OFFICE          Receive item at office of exchange (Inb)     Air           DELHI FOREIGN POST OFFICE      
3/25/2015 3:32:21 PM     INDIA                           DELHI FOREIGN POST OFFICE          Send item to customs (Inb)                      Air           CHENNAI FOREIGN POST OFFICE      
3/28/2015 11:33:19 AM   INDIA                           CHENNAI FOREIGN POST OFFICE      Return item from customs (Inb)              Air           CHENNAI FOREIGN POST OFFICE      

Please note, that the merchant I bought this from only had USPS priority international shipping option. Now, for the questions,
1. Has my package cleared customs? (I see no record custom info. or any retained status)
2. Do I have to pay any duty?
3. How long will I have to wait to get my package?
   (PS: I asked a friend of mine from Nagpur who ordered another variant for approx. 700$ and he said he didn't have to pay any kind of duty)
4. If I go to the post office to enquire about my parcel, will it attract any unwanted attention?

Hope I've given you all of the info.

aman1256

Hey Zee,
First Of All Welcome To The Forum.Now I see that your Parcel Has Returned from Customs So its Not A Problem. I think it should reach you soon As You live In Chennai. As Soon as the Status ' Send Item To Domestic Location' you will probably get it in 1 to 2 working days as you live In Chennai as soon as the status gets updated. So you don't need to worry now mate.And Yes About Duty I can not say about Duty I really don't know about that. It May be Charged or it may not actually It Depends On Many Things. But I hope that you don't have to pay any Duties.If you don't mind can you tell me The Tracking Number Please???
So don't worry You should Get it soon.You don't need to go Post Office Actually. Once the Status Item Send to Domestic Location Gets updated then you can use India Post Website Tracking i.e domestic Tracking To know the parcel Whereabouts.
So you should get it soon.
I hope This Clears your doubt ;)
Regards,:)
Aman.

md_zee

#490
Thank you Aman for the extremely fast reply  ;D :hatsoff:
The thing that worries me is that the status did not get updated to "Send to domestic location" a few hours after return from customs, unlike many a status  that I've seen on this and many other forums.
BTW the tracking number is CJ428484843US. Let's hope that I don't have to pay any duty after all  :)

Regards,
Zeeshan


UPDATE: the IPS web tracker reads:
3/30/2015 4:14:24 PM   INDIA   CHENNAI FOREIGN POST OFFICE   Send item to domestic location (Inb)   Air   CHENNAI GPO      

So let's hope I get the package in a couple of days and PLEASE God, let there be no duty :bow:

aman1256

Hey Zee,
Nice to know that Its send to Domestic Location well you will get it by Tommorow or Day After tommorow as you live In Chennai(This Is What I hope or think).So dont need to worry and i hope that you dont have to pay any duty! !!
And yes As soon as you receive the Parcel Just Update it here As Its Helps for The Record.
Regards,
Aman.

md_zee

Got my parcel today at 3 pm!! Didn't have to pay any duty, Thank God!

aman1256

Nice To know That. Thanks For updating it here :)
Regards,
Aman.

uparumugam

Hi All,

I am Arumugam From Chennai, I have ordered an smartwatch from aliexpress on 04-mar-2015,

but it is still with Chennai Foreign Post [Customs] they are saying it will take another 2 weeks get cleared.


Can some one tell how long is the waiting period.

Status in IpsWeb portal

ITEM n° RF320244314SG   new search
Local Date and Time   Country   Location   Event Type   Mail Category   Next Office   Extra Information
3/9/2015 4:13:00 PM   SINGAPORE   SINGAPORE S05   Insert item into bag (Otb)   Air   CHENNAI AIRPORT SORTING OFFICE      
3/10/2015 9:15:00 AM   SINGAPORE   SINGAPORE S05   Send item abroad (EDI-received)   Air   CHENNAI AIRPORT SORTING OFFICE      
3/12/2015 11:03:17 AM   INDIA   CHENNAI (MADARS) AIR   Receive item at office of exchange (Inb)   Air   CHENNAI AIRPORT SORTING OFFICE      
3/12/2015 11:22:33 AM   INDIA   CHENNAI (MADARS) AIR   Send item to domestic location (Inb)   Air   CHENNAI FOREIGN POST OFFICE      
3/14/2015 11:30:41 AM   INDIA   CHENNAI FOREIGN POST OFFICE   Send item to customs (Inb)   Air   CHENNAI FOREIGN POST OFFICE   

i have raised an greivance on pgportal also: DPOST/E/2015/02008
Regards
Arumugam

vaibhav27

I contacted the Customs and they told me that they have not received the parcel till yet.

What do I do now...the item was dispatched from Kolkata, so there us no use of asking them and how could it be possible that even after 2 weeks they haven't received it or is it that the updating of the status maybe slow...Can anyone please help me what might have happened?!

Tracking number RI353571215CN

And thank you Aman, you are a great help to all of us.

:Hatsoff:

aman1256

#496
Hello Everyone,
uparu:- First Of all Welcome To The Forum. Now As its a smartwatch Its not restricted to import mate. So don't worry if they are saying that it will get cleared in 2 weeks then I think they mean it and will be surely be cleared. So what I think is you will have to be patient in this. I understand its coming to be one month but its the only way mate. And one thing I am more worried about is that Does the smartwatch is more than 2000 rs including shipping and all If yes then it can be a problem mate as in Registered Shipping Sometimes The parcel gets stuck because of the Things inside in it which are above 2000 rs ( i.e CIF value :- Cost,Insurance,Freight Charges). But Don't worry And Be patient I think they should clear it soon. And Sometimes they don't update it and Send to Domestic Location So its not a problem you can also receive it.
I hope this clears your doubt ;).

@ Vaibhav :- My Friend Yes sometimes it takes time For Customs Clearances coming from One place and going to Another because it may get late.So If Mumbai Customs Have Not received it then You have to Contact The Kolkata LCAO or FPO to know that parcel Whereabouts. Here are the Contact Details :-

Address:7A, Church Lane, Nicco House,3rd Floor, Kolkata-700001
Tel: (+9133)22481504
Fax: (+9133)22481523
E-Mail:
Kolkata FPO Another Number :- +(91)-33-22481560, 22480808, 22438580, 22481574
And yes if you want to File a Complaint then here is the link but filing a complain May take much time and yes you will have to explain the whole issue including that Too that you called Mumbai Customs and they have not received your parcel. But we have to give a try mate so here is the link :- http://ccc.cept.gov.in/ComplaintRegistration.aspx
And Yes I will surely too call Kolkata Customs for you tomorrow or day after tomorrow ( As tomorrow may be a holiday because of Good Friday so will surely try on 4th)
Will Try My Best To help You Guys,
Regards,
Aman. :)

uparumugam

Hi Aman

Thank you for the immediate response, I am little bit worried because when i asked customs after a week of arrival of the parcel to chennai, they said at the end of march month it will be cleared, but now two more weeks...

What makes them to take so long time?

I could see several items are getting cleared from 3 to 7 days also [including Mobiles, electronic gadgets too]

Their processing rules and regulations and time limits  are not transparent.

Still Your words make me happy to wait.....

Regards
Arumugam

saksham123

Hi all

My name is Saksham,I ordered a jersey from aliexpress on 25th feb 2015.
i have not recieved it yet.its been stuck with customs.how long should i wait to recieve it?
it shows
   
ITEM n° RF318428495SG   new search
Local Date and Time   Country   Location   Event Type   Mail Category   Next Office   Extra Information
3/12/2015 1:35:00 PM   SINGAPORE   SINGAPORE S05   Insert item into bag (Otb)   Air   CHENNAI AIRPORT SORTING OFFICE      
3/13/2015 9:15:00 AM   SINGAPORE   SINGAPORE S05   Send item abroad (EDI-received)   Air   CHENNAI AIRPORT SORTING OFFICE      
3/16/2015 11:15:56 AM   INDIA   CHENNAI (MADARS) AIR   Receive item at office of exchange (Inb)   Air   CHENNAI AIRPORT SORTING OFFICE      
3/16/2015 1:01:18 PM   INDIA   CHENNAI (MADARS) AIR   Send item to domestic location (Inb)   Air   DIMC NEW DELHI 110002      
3/17/2015 4:56:43 PM   INDIA   DIMC NEW DELHI 110002   Send item to domestic location (Inb)   Air   HISSAR HO   

aman1256

Hello Everyone,
@ Arumugam :- Well I hope it gets cleared soon. I am also worried too. Yes Sometimes Indian Customs can take like 1 month to Clear. You know it happens many times.But do check with them by calling after 4 to 6 days.

@ Saksham :- Hey Saksham First Of all welcome to the Forum.Well Actually I am Too Confused in This as It says send item to domestic Location But it still not sent. So you will have to Contact Delhi Customs for this.
Here are contact details :-

Comrade Indrajit Gupta Marg, New Delhi - 110002
Tel: (+9111)23235501
Fax: (+9111)26193802
E-Mail:
More Number For Delhi Customs :-
011-25654160  ( Chief Commissioner Of Delhi Customs )
011-25652970 ( Commissioner Of Delhi Customs)
And For More Numbers You can refer to this link :- http://delhicustoms.gov.in/contact.html
And Yes sometimes Parcel can take a month too.So don't worry :) .
And I hope it reaches you soon. :)
Regards,
Aman.