All customs / parcel discussions for non-RC items

Started by niti11, November 20, 2012, 10:13:35 PM

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uparumugam


saksham123


saksham123

Hey.
Is this normal if they do not pick call??

aman1256


saksham123

Thanx for quick reply
but then how to contact them?

aman1256

Well If your not able to Contact Them By This Method Then Its tough Actually But Yes what you can do is now File a complaint as your item is sent to Domestic Location Many days Back But still you didn't get it. So its better you file a complain soon. Here is the link :- http://ccc.cept.gov.in/ComplaintRegistration.aspx
Just a file a complain And yes Note the Complain Number Too so you can track it later :)
I hope that you receive your parcel soon.
Regards,
Aman.

saksham123

Thanx
how to know about transaction and sender details?
And also about transaction office?
is he asking for transaction number or mobile number?

amitvashisht

carefull with aliexpress and alibaba.com, there are so many supplier selling Dji Phantom 2 vision plus for US $ 300-400 they all are scam, these sites ask you, your address and phone number then they give you account number and ask you to deposite the money. They are robber be carefull with those people.

aman1256

Transaction is that Type Of mail I think so. You have to choose Registered Parcel in that. And then in Transaction Date the day it was Dispatched I think so and yes now further in the Transaction Office details you gotta select foreign then choose the country Where the parcel Is coming from And write some description about when did you buy this and when it was Dispatched and still you haven't received it yet it was sent to Domestic Location.
Then Select the Destination Post office that is yours.Then In Sender/Applicant Details you can use seller details. and The in receiver Details your details.
Regards,
Aman.

saksham123

Thank u very much.I have registered the complaint.I hope it reaches soon

sajid001

Hi this is the new user.
I wanna ask something that recently I have ordered a cell phone from japan. and since 23march its held at customs.
Shows Inappropriate Invoice. at kolkata Customs.
What do I have to do.??
Please Help Me.

aman1256

Hey Sajid,
First Of all Welcome To The Forums. Well Now as your shipment is stuck in Customs Because of the reason Inappropriate Invoice. Well Don't worry It can be solved. As Now the Customs are demanding a Invoice ,Proof Of Purchase( Normally Invoice) and yes A covering why you have ordered it and all that things. Second Thing did you receive any letter from the Customs if not then you should receive it soon but then also If you don't receive it in Like more 1 to 2 days then Here are the Contact Details For Kolkata Customs :-

Address:7A, Church Lane, Nicco House,3rd Floor, Kolkata-700001
Tel: (+9133)22481504
Fax: (+9133)22481523
E-Mail:
Kolkata FPO Another Number :- +(91)-33-22481560, 22480808, 22438580, 22481574
And Yes don't worry we will surely try to solve the problem :)
And Yes can you tell me by which Method its coming ?? Is it By Registered Post Or by EMS?? And yes what the Total Price Value including shipping??? That Is its CIF Value ( Cost,Freight and Insurance) Because sometimes it may become a problem mate.And yes if possible can you tell me you tracking Number?? ( If possible then only :) )
And Yes you can contact them surely. As you live in Kolkata after calling if the problems solves then its okay. because you will have to send the invoice and all other things by Letter to customs.
So don't worry.If you don't receive the letter contact them and yes after that we can see what to do??
Regards,
Aman.

sajid001

Hey thanx.

This is my tracking No. EL021116874JP.
And the invoice is with me on my email.

aman1256

Oh Ok then its coming By EMS well mate can you tell me the total cost you paid for it? ? I mean Including Shipping Charges.
Regards,
Aman.

sajid001


aman1256

Wow Thats A lot actually You know like 35000 Rs to be Approx.Actually I am little Bit Worried.Now whenever one thing whenever you Buy Costly Things Always you can use Shipping Like Fedex or UPS Or DHL.Well then dont worry I will try to help you as much as i can.
Regards,
Aman.

sajid001

Thanx a lot I purchased most of the time. It dint took too long as its taking. Now the only thing I am.worried about. Its stuck from.last 15 days. Please look forward and inform me about this. What has to be done. Thanks once again.

uparumugam

Hi Aman

3/14/2015 11:30:41 AM   INDIA   CHENNAI FOREIGN POST OFFICE   Send item to customs (Inb)   Air   CHENNAI FOREIGN POST OFFICE      
4/6/2015 3:25:37 PM   INDIA   CHENNAI EMS   Return item from customs (Inb)   Air   CHENNAI FOREIGN POST OFFICE      

Customs cleared it today, and i was told in a day or two i will receive my parcel.

Thank you for your guidance and help, Will update again once i receive it.

aman1256

Hey,
@Sajid you can call The customs tommorow and get to know about that and dont worry.   :)
@upuru:- Nuce to know that.Well Yes surely once you receive it.As soon as its status changes to Sent item To Domestic Location you should receive it in 1 to 2 working as you live in Chennai Only.
Regards,
Aman.

niftywiz

This is my first post in this forum.
I have bought a refurbished iphone from aliexpress ,Valued $253.02  and $17.89 for EMS Shipping.Tracking number is EX012458898SG.Latest status is Retention reason : Inappropriate invoice.Seller has declared as MP3 Player value $20 as Gift.
I have not received any letter or phone calls from customs dept.If i tell them this is a MP3 player and someone was send it as a gift,so, i have no invoices at all,the customs dept. can open the box for identification?
Please help.

sajid001

Hi aman,
I tried to call at kolkata foreign post they gave me several number to contact. But most of them are not working. And most of them are giving the same number. They don't even answer properly. 22480808, 22480809, 22480375, 22439576.
A guy pickd up and gave someone's personal number. Really frustrating, the way the management is.
Please help me.

foolsworldus

Call 033 22623936
I had a talk today.. they say their ips server is down and things will take some time to move again

sajid001

Guess what happened when I called them up.
They gave me the same number. To call.

uparumugam

@aman

I have received my smart watch today at 2.30 pm, customs charge 1690 rs

3800+1690

Regards
Arumugam

buddyjam

@ Uparumugam, congrats that you finally got it cleared. You are lucky they didnt charge penalty on you which is minimum Rs.6000. they charged you with 42% duty and stocking charges only.

@Niftywiz, If your tracking status changes item send to domestic location then it will mean you will be charged with some duty and parcel is released. Wait for few days, if not, you will receive a letter from customs asking documents as invoice and payment details from you. They will surely open the parcel . dont make a mistake of calling it a gift unless you are sure that seller has not put any invoice or receipt inside the parcel.
all the best, do update the forum.