All customs / parcel discussions for non-RC items

Started by niti11, November 20, 2012, 10:13:35 PM

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uparumugam


niftywiz


aman1256

Hello Eveyone,
@Sajid :- Well Mate even i also Tried Callong Them But Same things Are Happening Well dont worry even i am also Trying to Call Them.So dont worry i will try to help as much as possible.I have also talked to Customs Mangement and they told that The IPS server is bwing Updated so you tracking status may chane in 24 hours so do watch out for that.So dont worry.I will Also Again will have talk with for you specially to Assistant Commissioner.

@Upuru :- Thanks For Updating It Here mate.Glad to Know that You received your Consignment.

@Nifty :-Hello Nifty,
First Of All Welcome to The forum.Now As it was Marked 20 $ plus As MP3 player thats why it got stuck in customs your already aware of it mate.But dont say anything to them mate.We dont need to lie to them.They Have just Recorded the information and you may receive the letter soon if not then try calling them up.Well I know that the response will not be satisfactory but dont worry i am Trying to contact the correct person and as soon as i find that i will surely updating it here.So dont worry Nifty.
And yes your invoice can be found on.your email that can be your order confirmation after payment which indicates the amount paid (Including Shipping) and you can check on the website for the same.
I hope this clears your doubt and yes dont take tensions :)

@buddy :- Thanks For helping mate because as I had gone for important work today.
Regards,
Aman.

niftywiz

this is a refurbished iphone.Value $268.91 including shipping.what duty value can i expect?

aman1256

You Can Expect A Duty Of About 35 $ to 40 $ i.e 2400 Rs to be Approx. But we can not be Be sure that duty will be Imposed or not ?? As it happens many times they sometime leave the Consignment Without Charging. This a 50-50 % case.
So don't worry. Let hope you get the parcel soon.
Regards,
Aman.

niftywiz

if duty amount will be around  Rs2500/, then its fine for me.If not...god knows...

alcino

#531
My is stuck
4/4/2015 2:22:34 PM    INDIA    MUMBAI FOREIGN POST OFFICE    Record item customs information (Inb)    Air    MUMBAI FOREIGN POST OFFICE    
Retention reason : Awaiting presentation to customs commissioner

its a canon camera lens worth 171$ declare value is $50 will i have to pay customs?

Edited:
Tracking no removed because parcel in customs hands

aman1256

Hey Alcino,
First Of All Welcome to The Forum.Now As you can see that Your Status says that Awaiting presentation To Customs Commissioner.Well This means that They Want some documents and i think soon you will receive a Letter from Customs Commissioner stating that They Want your invoice and Proof Of payment to get the idea of the original Value and a Covering letter and yes There is Chance That You Will Have to Pay Customs.

And Yes if you dont receive th letter in like more 1 to 2 days then you gotta call the Mumbai Customs/FPO to Know what can be done further.Here are the contact Details Of The Mumbai FPO :-
International Parcels

Articles with Tracking Numbers prefixed with CP,CL, RR are dealt by the Office of the Postmaster General (MM&FP), Foreign Post Office, Mumbai-400001.
Office Address :
Customer Care Section
3rd Floor, Foreign Post Office, Videsh Dak Bhavan,
Ramgulam Shivsagar Marg (Sprott Road),
Ballard Estate, Mumbai - 400 001
Telephone Number.:+ (91) (22) 22611791, 22653621
Email :
Another Number :- 022-22671403
And Yes one more thing i am worried about that Parcels sometimes get Stuck because of their higher value in Registered but then also Don't worry we will surely solve the Problem.
Regards,
Aman.




alcino

I forgot to mention that it was marked as gift by the seller. so now will i still have to pay the customs charges?

aman1256

Actually Yes There is a 75 % Chances That you will get charged Customs ( As Its A Costly Thing).
Regards,
Aman.

niftywiz


aman1256

Hello Nifty,
First Of All No Sir I am Just 16 Years Old.Well Now as I see its been 8 days your parcel Is stuck In Customs.Well Actually Yesterday Was A Holiday Because Of Second Saturday Well I Heard That Second Saturdays In Customs Are Always Holiday.What I Think Is That your parcel Should Be cleared it will Take time meanwhile you will have to contact Them.
I have been Trying to Contact Them From Thursday But Not getting a Proper Answer.
Now if you can visit them with Documents That would be really Good.
But its okay Dont worry mate.
Regards,
Aman.


niftywiz


aman1256

Hello Nifty,
Here Are The Details :-
Address:7A, Church Lane, Nicco House,3rd Floor, Kolkata-700001
Tel: (+9133)22481504
Fax: (+9133)22481523
E-Mail:
Kolkata FPO Another Number :- +(91)-33-22481560, 22480808, 22438580, 22481574
You Can Go and Have a check on them. Before Going You can first Call Them That will Be Good.
Regards,
Aman.

saksham123

Hello aman.
as u said i had registered a complaint for my jersey stuck in delhi customs they replied to me but no further action is taken and is still stuck with them.what can i do??
complaint number-10006207346

aman1256

Now In your Complaint Its written that The Case Is Forwaded To HRO DIMC well we have to wait for that. So just Put a reply in That Case till when I can expect a Answer and By When I will get it ?? And I will just find The Contact Details of HRO DIMC till then. I will soon post the Contact details as soon as I get it. As Today is a Holiday I think so I am not sure but I think its a holiday as Its Dr. Ambedkar Jayanti. So We will have to wait. But don't worry I will start finding the contact details Of HRO DIMC so by contacting them You can Take Help. Well If this Doesn't help i.e filing a Complain Then we will file another Complain In Grievance there is another portal too.
Here you can also launch A Public Grievance :- http://pgportal.gov.in/GrievanceNew.aspx
Regards,
Aman.

aman1256

Hello Saksham,
Just Now Talked on this Number to DIMC delhi :- 011-26140190.Well They said me today is A Holiday and gave me Two Numbers To call Tomorrow. They Told Me that They Can help you now I cant say or Guarantee What will happen on Calling Those numbers and what will be the reply?? But I will Be Also calling them tomorrow on the numbers I got from Calling DIMC Delhi.
Here Are The Numbers I got :- 011-23233314 , 011-23233325.
Well Today Was Holiday But Then Some people Are there in DIMC that's why I got the Number. Well so surely call them Tomorrow I will also try from my Side.
Regards,
Aman.

saksham123

Thank you very much
few day ago i also tried to call but they kept me giving another numbers and at last they didnt pick the call.
i hope they do answer this time..

saksham123

Hey aman
did u get any further information bcoz i tried to call but i did not get any answer from them
i have replied to the complaint and will expect a reply from them
should i go for public grievance or should i wait?

aman1256

Hey Saksham,
Yes i contacted them.They Told me to call Tommorow so i will call them tommorow once again.Well i dont believe them now.But i gotta Try Again.
Well i think you should file a Public Grievence and yes do mention that it was Sent to Domestic Location But Still I Havent Received it.
Regards,
Aman.

alcino

RB915446757HK

what does this mean?
Retention reason : Articles importation subject to restrictions import- license

aman1256

Hello Alcino,
Well Now If You See Your Parcel Has Cleared Customs. And Has Returned From Customs. This Update Shows That :-
4/15/2015 3:29:39 PM INDIA MUMBAI FOREIGN POST OFFICE Return item from customs (Inb) Air MUMBAI AIRPORT SORTING OFFICE
Well As You Sometimes We Import Things Which are Higher Value And Customs Think That We are not importing It For Personal Uses but then Also They Clear It by showing this Reason. Sometimes while Updating They Mistakenly Do That. Well You Don't Need To Worry For That Mate As Your parcel Has Returned from Customs. ( This Is what I think by seeing the Updates In The Tracking Log).
Well So I think It should be sent to Domestic Location In One To Two days. I think by tomorrow but cant guarantee that so I say it may 1 to 2 days and then you can Use Domestic Tracking to know your parcel whereabouts by using your tracking Number In The Domestic Tracking System i.e www.indiapost.gov.in
And Yes Don't worry I think there is a chance that duties may be Imposed. That is like 50-50 %. But don't worry.
I think it should reach you soon.
Regards,
Aman.

saksham123

Thank You once again aman.I have filed a public grievance.I hope i do get something out of it.

aman1256

I too Hope that Mate just Dont lose hope.I will Try My Best To Help everyone as much as i can.
Regards,
Aman.

aman1256

Hello Everybody,
After Three Hours of Searching Numbers at last I got the Postal Appraising Department Number. Well I Got The Numbers by contacting the Kolkata Customs on the Number  :- 033-22437665.
Well They Told That They don't have the Tracking Facility in their office so you gotta call the Postal Appraising Department which does have Tracking Facility and they are the only one who can help.
Here are the Numbers :- 033-22624634,22480367
Now When you call on these Numbers sometimes they pick up very soon and sometimes when they don't pick up the call gets answered automatically and it says that It is a wrong number but don't think that actually it is not a wrong number.You gotta much times calling them and they pick up.( often this happens.)
Well I hope these Numbers will help those people who parcels are stuck In Kolkata Customs.
Regards,
Aman.