All customs / parcel discussions for non-RC items

Started by niti11, November 20, 2012, 10:13:35 PM

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Divu.c

i recently purchased makeup brushes online from ireland based site via registered insured mail service(An post) on 25th feb 2015 on 27th & 28 I'm able to  track my shipment later on i couldn't see any update from anpost.ie .i even called customs on 10th march 2015 they said ur shipment not yet received in india
can any one tell me what could be happened
can i expect my shipment to be delivered any time soon
please help

Divu.c

 recently purchased makeup brushes online from ireland based site via registered insured mail service(An post) on 25th feb 2015 on 27th & 28 I'm able to  track my shipment later on i couldn't see any update from anpost.ie .i even called customs on 10th march 2015 they said ur shipment not yet received in india
can any one tell me what could be happened
can i expect my shipment to be delivered any time soon
please help

gunnu


Divu.c

i tried this site  but i couldnt find any update
RL551323817IE

gunnu

here is your tracking update...

Divu.c

yeah from that date on I'm not seeing any updates i called customs at mumbai too they said we haven't received shipment yet i called anpost ireland they said it reached to india post
till now no more information other than that

jsquadman


Divu.c

can i know which site u used
and is that an registered mail

jsquadman

#433
[Admin Note] Unnecessary quote of just prior post removed. Please use "Reply" (or the "Quick Reply" box at the bottom) instead of using "Quote" while responding to the last post in a thread.
Aliexpress, item is frame for quadcopter.

Divu.c


aman1256

Hey Everybody,
@ Divu:- Well I think you will have to wait as sometimes Indian Foreign Post Office/Customs take time to update the status even after they have received it.
@jsquadman:- your item has returned from Customs as I see I think it has cleared customs that's good news right?? I am not sure this is only what I think.
I hope you two get your parcels soon.
Regards,
Aman :)

shobhit17

I have been buying on similar mode from EBay and Banggood too and have faced similar issues.  On interaction with the Indian Postal Dept the following was made clear....
1.   Indian post does tracks registered parcels sent only by air shipping.... i.e. EMS or speed post.
2.   Tracking of these items by the country's postal department where the item was purchased may be possible but they will also give you details till "dispatched to India" stage.... or dispatched to Mumbai / Chennai etc only.
3.   All you need to do is wait for a while.... sometimes for 30 odd days.
4.   The postman though comes home with the registered parcel dilivery sheet and needs your signature for dilivery of the item.  This means that the item is "registered" at each location where it has been and can be tracked by the postal department as per its journey when required or at a later date.

A similar issue comes up when purchased from HK by the cheapest registered shipping mode...

Hope this solves your problems to an extent....
Well I been into aeromodelling since I was in School....  and then been in the air for over 30 years.  Now looking to be back into aeromodelling full time...

Divu.c

30 odd days very hard to wait but i got a hope I will be getting my shipment with out any loss
thank you

Divu.c

and mine is registered and insured mail as going through senders postal site i came to know they use airmail service

shatul

hello everyone,

INDIA    DELHI, EMS SPEED POST CENTRE    Record item customs information (Inb)    Air    C.E.D. New Delhi-2    
Retention reason : Awaiting proof of purchase/value from addressee

My package is also stuck at customs and it shows Retention reason : Awaiting proof of purchase/value from addressee
whom should i contact for clearance of the same ?

Thanks in advance


aman1256

Hello,
Contact here first :-
Hello,
@ yash please don't call me sir as I am just 16 years. :)
@ shatul ok shatul so I think they are requiring proof of purchase for your item so what you can do that is contact the Delhi FPO Or Mumbai fpo where the parcel is stuck and ask them where to send and what to send ?? and maybe you will get a letter from customs that your item is stuck and it requires proof of purchase.
Here are the contact details for Delhi FPO and For Mumbai Refer previous post of mine :-
Comrade Indrajit Gupta Marg, New Delhi - 110002
Tel: (+9111)23235501
Fax: (+9111)26193802
and ask them whats the problem and I think they are requiring proof of purchase from you to get the original value of the item you have paid and I think soon you should get a letter from them if not surely contact them at above details.
Regards,
Aman.

shatul

#441
[Admin Note] Unnecessary quote of just prior post removed. Please use "Reply" (or the "Quick Reply" box at the bottom) instead of using "Quote" while responding to the last post in a thread.
Hey Aman, Thanks for the reply.

I will wait for the letter but incase i don't get it within a week then why should i contact FPO ? why not CED DELHI-2 as it says in the tracking that its held there.

http://www.centralexcisedelhi.nic.in/del2/delhi2.htm

aman1256

Hey shatul,
Its Better to contact Delhi FPO because they can tell in more information about your shipment at this moment so no need to contact Mumbai FPO and just contact DELHI FPO if you dont receive the letter.
Just Update Here about any process you go on, ok??
Regards,
Aman.

jsquadman

Quote from: aman1256 on March 10, 2015, 07:44:24 PM
Hey Everybody,
@ Divu:- Well I think you will have to wait as sometimes Indian Foreign Post Office/Customs take time to update the status even after they have received it.
@jsquadman:- your item has returned from Customs as I see I think it has cleared customs that's good news right?? I am not sure this is only what I think.
I hope you two get your parcels soon.
Regards,
Aman :)
@aman thanks, you are right! Released from customs and on the way;D

shatul

i called FPO @ the mentioned number but they said u need to contact customs department and for customs contact number call on 011-23233325 so i called there but it doesn't connect :(

jsquadman

#445

Got my frame from customs today but had to pay customs, not sure why?

kinshuk.arya

Hi Guys,

this is my first time importing anything from China via aliexpress.com

here is the status of my parcel. It is supposed to be delivered in Pune.

ITEM n° RG136273304CN
Local Date and Time   Country   Location   Event Type   Mail Category   Next Office   Extra Information
2/28/2015 4:21:00 PM   CHINA   100614   Receive item from customer (Otb)   Air   KOLKATA AIRPORT SORTING OFFICE      
3/1/2015 5:10:00 PM   CHINA   BEIJING   Insert item into bag (Otb)   Air   KOLKATA AIRPORT SORTING OFFICE      
3/2/2015 8:01:00 AM   CHINA   BEIJING   Send item abroad (EDI-received)   Air   KOLKATA AIRPORT SORTING OFFICE      
3/2/2015 1:00:00 PM   CHINA   BEIJING   Send item abroad (EDI-received)   Air   KOLKATA AIRPORT SORTING OFFICE      
3/8/2015 4:15:06 PM   INDIA   KOLKATA FOREIGN LCAO   Receive item at office of exchange (Inb)   Air   KOLKATA AIRPORT SORTING OFFICE      
3/8/2015 5:23:27 PM   INDIA   KOLKATA FOREIGN LCAO   Send item to customs (Inb)   Air   CED MUMBAI      
3/18/2015 4:10:02 PM   INDIA   MUMBAI FOREIGN POST OFFICE   Record item customs information (Inb)   Air   KOLKATA AIRPORT SORTING OFFICE   
Retention reason : Articles importation subject to restrictions import- license   
3/18/2015 4:10:11 PM   INDIA   MUMBAI FOREIGN POST OFFICE   Return item from customs (Inb)   Air   KOLKATA AIRPORT SORTING OFFICE   

I dont know why the next office says Kolkata Airport Sorting Office, by my reseasrch it should have gone to CED Mumbai and from there on to domestic location.

Can anybody help on this?

aman1256

Hello Kinshuk,
First of all Welcome To The Forum. So I did track your parcel in IPS web Tracking Actually I am too confused but I think it will be done like that as It Is Indian Customs Procedure Way. So what you can do is that Contact Mumbai FPO and ask them and tell them this parcel is for Pune so going to Kolkota If its a procedure then don't worry but if they don't have a answer then no problem we will find out a way and yes one more thing your parcel has cleared customs this is what I think. :) As it is returned from Customs.
So don't worry here are the contact details for Mumbai FPO:-

Articles with Tracking Numbers prefixed with CP,CL, RR are dealt by the Office of the Postmaster General (MM&FP), Foreign Post Office, Mumbai-400001.
Office Address :
Customer Care Section
3rd Floor, Foreign Post Office, Videsh Dak Bhavan,
Ramgulam Shivsagar Marg (Sprott Road),
Ballard Estate, Mumbai - 400 001
Telephone Number.:+ (91) (22) 22611791, 22653621
Email :
Another Number :- 022-26156872.
Regards,
Aman.

kinshuk.arya

Thanks a lot Aman.

Will try to contact Mumbai FPO.

aman1256

Hello Kinshuk,
As soon as you contact just Update what they say here so we can have a record of that.
Regards,
Aman.