This is my tracking detail... no update from 21 November 2017 ... is it normally or doubtful..  shipping address is vadodara, Gujarat, I ordered camera of 2900 INR, by free delivery by standard air parcel register ....
can anyone share experience of same problem. I order first time from banggood and first time importing from out of india

2017-11-21 14:55 India, MUMBAI AIR, Transfer from office of exchange (Inb), Air, AHMEDABAD SUB FGN PO
2017-11-21 13:45 India, MUMBAI AIR, Receive item at office of exchange (Inb), Air
2017-11-20 07:35 Singapore, SINGAPORE S05, Send item abroad (EDI-received), Air, MUMBAI AIRPORT SORTING OFFICE
2017-11-19 14:33 Singapore, SINGAPORE S05, Insert item into bag (Otb), Air, MUMBAI AIRPORT SORTING OFFICE
Origin Country - Cache Time: 2017-11-26 09:50
2017-11-21 13:45 Arrival at Processing Center (Country code: IN)
2017-11-21 13:45 Held by Custom
2017-11-21 11:36 Arrival at Destination Post (Country: IN)
2017-11-19 14:33 Despatched to overseas (Country code: IN)

Your tracking details explain everything. Visit Ahmadabad FPO.

thanks Dear Parthjai ..i received my parcel

Sharing my experienced

in my case  ordered action camera eken h92 from banggood , they sent me by Singapore post, I have choosen free delivery standard by air parcel service, indian post delivered me very fast.. custom did not ask me for any documents . custom didnt send me letter to submit documents.... even they did not contact me. the check themselves and held maximum 3 days .. i am not sure but it is clear from tracking record.. i guess custom held parcel maximum 3 days. u can observed below. 

2017-11-26 21:04 India, VADODARA RMS, Send item out of sorting centre (Inb), Air, Industrial Estate (Vadodara) S.O
2017-11-21 14:55 India, MUMBAI AIR, Transfer from office of exchange (Inb), Air, AHMEDABAD SUB FGN PO
2017-11-21 13:45 India, MUMBAI AIR, Receive item at office of exchange (Inb), Air
2017-11-20 07:35 Singapore, SINGAPORE S05, Send item abroad (EDI-received), Air, MUMBAI AIRPORT SORTING OFFICE
2017-11-19 14:33 Singapore, SINGAPORE S05, Insert item into bag (Otb), Air, MUMBAI AIRPORT SORTING OFFICE

Origin Country - Cache Time: 2017-11-29 11:55


2017-11-27 16:14 Product Delivered (Country code: IN)
2017-11-21 13:45 Arrival at Processing Center (Country code: IN)
2017-11-21 13:45 Held by Custom
2017-11-21 11:36 Arrival at Destination Post (Country: IN)
2017-11-19 14:33 Despatched to overseas (Country code: IN)

Quote from: Sivanesanrcboy on October 27, 2017, 07:37:14 PM
My order no is RH064830093TR
I bought a eachine e012 drone from bangood .
In the tracking information I got the message Chennai retained by customs due to unspecified reasons.pls help it 1137 rupees

I understand you received your parcel. Could you please explain how....

RX195477161CH is my traking number. The ordered item is MI Box from Banggood.com.  Tracking tool says "2017-12-05 16:32 India, CHENNAI (MADARS) AIR, Record item customs information (Inb), Air, CHENNAI FOREIGN POST OFFICE, Retention Reason : Retained by customs for unspecified reason".

What is it? When can I expect? Please guide me.

Indian customs are now inspecting the contents of that package. They may contact you by email or through speedpost and may request some documents. However, in your case it seems they will not do so. They will impose custom duty on your package. The duty may be 50% to 300% of your paid price. Normally customs take 3-5 days in clearing a parcel but its odd they are taking so much time. Just wait and watch. If it gets later than 15 days, contact chennai FPO.

 before actual delivery can we know if custom duty is imposed on the order?

If the same MI BOX is available in lowest price, why should I buy this through Banggood.com and pay duties unnecessarily? I think it is waste of time and money. Better we can avoid such situations like buy goods through online from foreign countries.

Quote from: san271989 on December 06, 2017, 06:15:13 PM
before actual delivery can we know if custom duty is imposed on the order?

Yes you can. Google about custom duties imposed on various articles by Indian Customs. However, don't rely on those sources. I ordered EEPROM IC from US. Many websites stated that I will have to pay about 30% duty but guess what there was no duty imposed. If there is any duty, it will be paid to postman at the time of delivery. Your best bet is to contact any relative of yours who is working in customs. That way things will go painless.

I ordered a MobileCase (Rhinoshields.io) for my OnePlus 2. The status on India Post is not updated since 15/12/2017. What should I do? Below is the tracking information

I would like to know where is the post? Is it in Bangalore Sub FGN Post Office or Kolkata Foreign LCAO?

I have sent multiple emails to the postal authorities and also took it to Twitter but there is no response what so ever the reason in!

I have no clue what I should do now!

Quote from: gundanitish on December 28, 2017, 05:38:41 PM
I ordered a MobileCase (Rhinoshields.io) for my OnePlus 2. The status on India Post is not updated since 15/12/2017. What should I do? Below is the tracking information

What is its cost excluding delivery charges ?

Quote from: gundanitish on December 28, 2017, 05:38:41 PM

I would like to know where is the post? Is it in Bangalore Sub FGN Post Office or Kolkata Foreign LCAO?

Tracking details show that it is in Kolkata. But I feel it is in Bangalore.

Quote from: gundanitish on December 28, 2017, 05:38:41 PM

I have sent multiple emails to the postal authorities and also took it to Twitter but there is no response what so ever the reason in!

That simply never works. Contact Bangalore FPO and Kolkata FPO by phone.

Excluding delivery it costs $10.

I did try to contact them over the phone but the number is always busy.

Your price is well within limits. There can be many idiotic reasons why it is blocked for so long.
Maybe its all due to new year time or the tracking details are not being updated.
Better wait for 1 more week. Visit bangalore FPO if there are no updates.

Thanks for the info Parth.

So, I`ve visited Bangalore SUB FGN Post and they said, currently Kolkata LCAO is handliing heavy loads of posts due to which the delay is.

They haven`t guaranteed anything but they said, it might take another 2-3 working days.

P.S: I now see that the status is updated on Saturday that its in Bangalore SUB FGN Post. I`m assuming it might get delivered to me this week.

my tracking info



RY910638295SG
In Transit

2017-12-21 17:08  India,BANGALORE SUB FGN POST Send item to customs (Inb),Air,BANGALORE SUB FGN POST
2017-12-19 14:25  India,CHENNAI FOREIGN POST OFFICE Transfer from office of exchange (Inb),Air,BANGALORE SUB FGN POST
2017-12-19 14:23  India,CHENNAI (MADARS) AIR Receive item at office of exchange (Inb),Air,
2017-12-13 05:40  Singapore,SINGAPORE S05 Send item abroad (EDI-received),Air,CHENNAI AIRPORT SORTING OFFICE
India  2017-12-12 11:21  Singapore,SINGAPORE S05 Insert item into bag (Otb),unknown,
2017-12-21 17:08   Held by Custom
2017-12-19 14:23   Arrival at Processing Center (Country code: IN)
2017-12-19 14:23   Held by Custom
2017-12-19 14:23   Arrival at Destination Post (Country: IN)
Singapore  2017-12-12 11:21   Despatched to overseas (Country code: IN)


this is an wl toys f949 cessna rc airplane
can u plz help

it is cleared from customs or is retained by customs plz help me out

even like drone the rc plane is forebidden

It is clearly mentioned as 'held by customs' .
What doubt do you have over it?
Give it a few days, and then check.

BTW, where have you ordered it from?

Got my mail just now. Post-man didn't bother to show up at my door step and just left it at the security desk.

Thank You everyone for the help

from bangood

Quote from: #rahulokhande# on January 01, 2018, 03:08:28 PM
even like drone the rc plane is forebidden

Now this thing sounds alarming. YOU WILL BE KICKED AROUND ALOT IF YOU IMPORT DRONES.
I feel you'll be required to present various certificates and evidences to make your way out if your package is marked as drone.
I have gone through tons of posts before about these drones. Based on that, you need shit load of patience and perseverance now.
Good luck!

Hello,

I had ordered lamps from "Ali Express" with a consignment tracking number CP351497843CN. The status of it shows as " Send item to customs (Inb)". Any idea how much time would it take to clear it please.

Hi, 28th November, 2017 i buy a phone from sp4mm3r.com of $227 and they shipped out it on 15th December declare it as git of $20 with commercial invoice. Then i start to track my registered parcel RF508794804SG regularly, it is stuck on 6th January, 2018 at costumes CED Kolkata. They retained my parcel causing unspecified reason, please help me what should i do to get it soon. Here are my tracking details...please help me out....anyone please help me....
   
Event Details For : RF508794804SG Current Status : Record item customs information (Inb)

Date   Time   Country   Location   Event Type   Mail Category   Next Office   Extra Information
06/01/2018   17:41:29   India   KOLKATA FOREIGN LCAO   Record item customs information (Inb)   Air   CED KOLKATA   Retention Reason : Retained by customs for unspecified reason

05/01/2018   11:55:51   India   KOLKATA FOREIGN LCAO   Record item customs information (Inb)   Air   CED KOLKATA   Retention Reason : Awaiting presentation to customs commissioner

04/01/2018   12:15:16   India   KOLKATA FOREIGN LCAO   Transfer from office of exchange (Inb)   Air   CED KOLKATA

04/01/2018   10:54:54   India   KOLKATA FOREIGN LCAO   Receive item at office of exchange (Inb)   Air

27/12/2017   19:00:00   Singapore   SINGAPORE S05   Send item abroad (EDI-received)   Air   KOLKATA AIRPORT SORTING OFFICE

26/12/2017   16:16:00   Singapore   SINGAPORE S05   Insert item into bag (Otb)   Air   KOLKATA AIRPORT SORTING OFFICE

They took 15 days for shipping?!?! BTW, I cant even locate the website.

Quote from: goutam_56 on January 08, 2018, 12:31:39 AM
Hi, 28th November, 2017 i buy a phone from sp4mm3r.com of $227 and they shipped out it on 15th December declare it as git of $20 with commercial invoice.

This is the problem. Clearance from customs mainly depends upon the documents provided by the seller at the time of shipping. Thats why if you import anything via fedx or dhl, there's no custom hassle as they provide documents even before seller ships them.
Now the problem in your case is that seller marked a $227 item as $20 item. A simple xray scan should have revealed that its a mobile phone. They are going to impose heavy penalties. Around 300% ? Who knows.
On the other hand, it is possible that they may not even scan your package (because of that "gift" mark). In that case wait for atleast 2 weeks.
In any case you need to wait. Even if they impose penalty, you will be notified.

i order a selfie drone for my personal use from aliexpress they shipped via china post and it reaches india without any problem when it reach custom they detained my parcel and i went to that india post custom office and submit written letter,drone specification,bank statement (to know the value of that product).even that drone fly only 40-50 feet.
already 2 months over still no update in my tracking no.
india post tracking no.RS998456162NL

2 months !? Forget it.

So, what should i do.....anyone please help me out...