Hello trsandeep,

Thank you for sharing tips while visiting the BANGALORE SUB FGN POST, I too have a parcel(smart watch) which is stuck from the 09th Oct 2017.
Also, I wanted to know, that if you are able to receive the product to your registered address after you got the item cleared from the Customs office for the tracking # RF474998134SG.
Your reply would be appreciated.

try getting a fake invoice also for $35 .. i remember a persons paying 45% duty .. he had faked the label but not the invoice .. 

sure, I'll ask the seller to send a fake invoice matching the shipment label.

Is this delay normal? for almost a month it has been in Bangalore SUB FGN post. I haven't got any notice from them...

Not yet, hobbyking is acting like a smartass and asking me to enquire from customs despite charging me $34 to ship the item at my doorstep.  :/

Oh damn... That's sad!

I got the fake invoice from Banggood but the date of export mentioned in the invoice is 25th October 2017

It's easy to forge it yourself, Use photoshop.

hahahaha thanks mate!! 

Hello people,

I ordered a product from Aliexpress, here is the status of it (as of 25/10/2017):
12/10/2017   13:07:32   India   KOLKATA FOREIGN LCAO   Transfer from office of exchange (Inb)   Air   BANGALORE SUB FGN POST   
12/10/2017   10:24:52   India   KOLKATA FOREIGN LCAO   Receive item at office of exchange (Inb)   Air   KOLKATA AIRPORT SORTING OFFICE   
30/09/2017   07:40:00   China   BEIJING   Send item abroad (EDI-received)   Air   KOLKATA AIRPORT SORTING OFFICE   
29/09/2017   10:40:00   China   BEIJING   Insert item into bag (Otb)   Air   KOLKATA AIRPORT SORTING OFFICE   
22/09/2017   11:31:00   China   36100006   Receive item from customer (Otb)   Air   KOLKATA AIRPORT SORTING OFFICE

There has not been any change in the status for the past 12-13 days now.
Should I start worrying?

Can anybody in this thread help me out?
Tracking number is RL740445143CN

Tracking number is RL740445143CN

I had been to Bangalore FGN Sub post office today to get information regarding my item. I was told that there is a discrepancy in the item's actual value and declared value. I was asked for an invoice copy and credit card statement.

The invoice that I got from banggood was not satisafactory according to him.

When it comes to the card statement, I had booked two different packages that particular day from Banggood, Package 1(already received) worth Rs.2781(40$).... Current package(Stuck in Bangalore sub fgn) worth Rs. 7500($114).

Since the seller declared 38$ for my item I gave the reference of the item worth Rs 2.7k...    That person pointed to the other transaction and asked me about it. I told him that I've already received it. 

would that be a problem??  

any updates on this?

I suggest you to go to the post office and get more information regarding the package.. I did the same today!

quite smart.

but once the item is stucked in customs its a big headache.

hope so you get it soon

yes I hope so too...

thanks though 

Ok, quick update folks. I reached back Bangalore on Sunday and was given the customs letter by the watchman. The letter asked me to provide the order details, payment mode, technical document (manual),GSTIN details and Customs Duty tariff. I emailed them across the transaction details and got the technical writeup from google and sent them over the info. Post that I called them up and post reading my email they have dispatched the product to Kalyannagar P.O. Now all I am awaiting for is the PO to call me and inform me the customs duty that I need to pay for the product post which I should be getting it. Fingers crossed.

You'll get it in 2 days buddy!

I got mine last monday and had nothing to pay! thanks to the fake invoice and wrong credit card statement 

Hi, I ordered one tablet from banggood, I got below updates on site.
""Transfer from office of exchange (Inb),Air,BANGALORE SUB FGN POST""
Can anybody guide, how to follow. There is same status from last 10 days

Shipping Method:
EMS Express Mail Service

Payment Method:
Credit or Debit Card

Track Number:
EH001751479SG

Customer Name:
Jignesh Bhavsar

Tracking details
EMS Express Mail Service
Transfer from office of exchange (Inb),Air,BANGALORE SUB FGN POST
Oct 23, 2017 08:47
Receive item at office of exchange (Inb),Air,MUMBAI EMS SPEED POST CENTRE
Oct 23, 2017 08:37
Send item abroad (EDI-received),Air,MUMBAI EMS SPEED POST CENTRE
Oct 22, 2017 20:05
Insert item into bag (Otb),Air,MUMBAI EMS SPEED POST CENTRE
Oct 21, 2017 14:49
Receive item at office of exchange (Otb),Air,MUMBAI EMS SPEED POST CENTRE
Oct 21, 2017 10:40
Receive item from customer (Otb),Air,MUMBAI EMS SPEED POST CENTRE
Oct 21, 2017 10:30
Received at Destination Processing Facility
Oct 23, 2017 08:37
Held by Customs at Destination
Oct 23, 2017 08:37
Handed over to Airline
Oct 22, 2017 23:47
Received at Air Transit Centre
Oct 22, 2017 23:47
Depart from Overseas Processing Facility
Oct 21, 2017 14:49
Received at Processing Facility
Oct 21, 2017 10:40
Notification of shipment confirmation
Oct 12, 2017 14:41

This is not a problem, sometimes it's really slow. Once I got stuck for 36 days at a same status. Don't worry.

Hi i have a parcel from China, the tracking no is RG630594406CN, can any one tell me when can i get my packet.

Thanks in advance

Gokul

depends on product you ordered.Whats in the parcel ?

This is my tracking detail... no update from 21 November 2017 ... is it normally or doubtful.. my shipping address is vadodara, Gujarat, I ordered camera of 2900 INR, by free delivery by standard air parcel register ....
can anyone share experience of same problem. I order first time from banggood and first time importing from out of india

2017-11-21 14:55 India, MUMBAI AIR, Transfer from office of exchange (Inb), Air, AHMEDABAD SUB FGN PO
2017-11-21 13:45 India, MUMBAI AIR, Receive item at office of exchange (Inb), Air
2017-11-20 07:35 Singapore, SINGAPORE S05, Send item abroad (EDI-received), Air, MUMBAI AIRPORT SORTING OFFICE
2017-11-19 14:33 Singapore, SINGAPORE S05, Insert item into bag (Otb), Air, MUMBAI AIRPORT SORTING OFFICE
Origin Country - Cache Time: 2017-11-26 09:50
2017-11-21 13:45 Arrival at Processing Center (Country code: IN)
2017-11-21 13:45 Held by Custom
2017-11-21 11:36 Arrival at Destination Post (Country: IN)
2017-11-19 14:33 Despatched to overseas (Country code: IN)

Hello guys. How many days max it can take to clear from customs?
Mine's stuck for 14 days now.

dear Joonty.. we cant say anything some times held by custom 2 days some times 34 days... i experienced is in my case  ordered action camera eken h92 from banggood , they sent me by Singapore post, I have choosen free delivery standard by air parcel service, indian post delivered me very fast.. custom did not ask me for any documents . custom didnt send me letter to submit documents.... even they did not contact me. the check themselves and held maximum 3 days .. i am not sure but it is clear fromtracking record.. i guess custom held parcel maximum 3 days. u can observed below.

2017-11-26 21:04 India, VADODARA RMS, Send item out of sorting centre (Inb), Air, Industrial Estate (Vadodara) S.O
2017-11-21 14:55 India, MUMBAI AIR, Transfer from office of exchange (Inb), Air, AHMEDABAD SUB FGN PO
2017-11-21 13:45 India, MUMBAI AIR, Receive item at office of exchange (Inb), Air
2017-11-20 07:35 Singapore, SINGAPORE S05, Send item abroad (EDI-received), Air, MUMBAI AIRPORT SORTING OFFICE
2017-11-19 14:33 Singapore, SINGAPORE S05, Insert item into bag (Otb), Air, MUMBAI AIRPORT SORTING OFFICE

Origin Country - Cache Time: 2017-11-29 11:55


2017-11-27 16:14 Product Delivered (Country code: IN)
2017-11-21 13:45 Arrival at Processing Center (Country code: IN)
2017-11-21 13:45 Held by Custom
2017-11-21 11:36 Arrival at Destination Post (Country: IN)
2017-11-19 14:33 Despatched to overseas (Country code: IN)

I spoke to the lady today over the phone at Bangalore Sub Foreign Post.
She said my package has been detained. I asked what's the reason for being detained.
She asked me what does the package contain.
My package had one T-shirt and some cassette tapes.
Then she gave me a 5 digit local number and another phone number to call and mention that local number to them when I call them.
The number is out of order for most of the time.
I don't know if I have to wait any longer or should I visit the customs.
I have purchased so many times from the same seller. Most of the time I buy CDs, Records, Cassettes, T-shirt, etc.
It was never detained before. I never had to pay any custom duties. This is the first time it's taking this long to be cleared by customs.
I'm pretty sure that I have to pay custom fees or else why it's been detained.

tryy all numbers and if custom office is near .. visit it.. with id proof copy and bill copy or online order copy ..may be they ask you and verify and then release it without custom duty.. common experienced people saying that if imported from china post.. custom dusty is to be  paid and they ask for documents bill and verify and charge duty 20% to 40%or more.. but if from singapore post by india post office air standard parcel delivery.. 99% no need to pay custom if item is in range upto 6000 INR.. i heared that rule is purchase cost is above 20$ then they charge custom duty.. i dont know details exactly..

Yeah, the total amount was for 153 euro.
The seller sent it from Royal mail, UK.
Usually my package arrives in 10-20 days from UK but this time it's taking too long.
It was sent on 4th Nov. Reached customs on 14th. Still waiting to be cleared.
I've seen that sometimes packages are held in customs for more than 2-3 weeks.
Got a feeling that the package has to arrive one day sooner or later.