I have order a quardcopter on date 17/1/2107 and it's tracking number is
ITEM n° EH000541006SG new search
Local Date and Time Country Location Event Type Mail Category Next Office Extra Information
1/23/2017 5:45:00 PM Singapore SINGAPORE EMS Receive item from customer (Otb) Air KOLKATA EMS SPEED POST CENTRE
1/23/2017 5:55:00 PM Singapore SINGAPORE EMS Receive item at office of exchange (Otb) Air KOLKATA EMS SPEED POST CENTRE
1/24/2017 2:31:00 PM Singapore SINGAPORE S02 Insert item into bag (Otb) Air KOLKATA EMS SPEED POST CENTRE
1/25/2017 9:00:00 PM Singapore SINGAPORE S02 Send item abroad (EDI-received) Air KOLKATA EMS SPEED POST CENTRE
1/26/2017 6:46:58 PM India KOLKATA FOREIGN EMS Receive item at office of exchange (Inb) Air KOLKATA EMS SPEED POST CENTRE
1/26/2017 7:14:21 PM India KOLKATA FOREIGN EMS Transfer from office of exchange (Inb) Air CED KOLKATA
1/28/2017 4:19:07 PM India KOLKATA FOREIGN EMS Record item customs information (Inb) Air CED KOLKATA
Retention reason : Retained by customs for unspecified reason
at last its is retained by custom for unspecified reasons so is it normal or i have to contact the office and if yes then please help me out .
you ve to contact customs. they might ask you for what's there in the box, or they might ask you to send the invoice. if they ask what's there in the box then just say it's a toy copter, for children.
Thanx for helping me out do you have any contact number or email for custom Kolkata. And one more thing will they cause any problem if i call them or anything?
Hi, you can check their no. at their website. You can also mail them. There is going to be no problem, just mention that it is a toy. At the most they can do is they ll permanently hold your parcel.
I have received a letter from custom