Retained by customs for unspecified reason

Started by S4ty, February 10, 2019, 01:13:11 AM

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S4ty

I ordered eachine e010 from AliExpress i thought as it is a toy drone it would be cleared by customs but it got retained can anyone guide me what to do next and i am adding tracking details below
Jan 28, 2019 3:22 AM
Aliexpress-Cainiao
Order received successful by warehouse
Jan 28, 2019 10:07 AM
Aliexpress-Cainiao
Packing finished
Jan 28, 2019 10:12 AM
Aliexpress-Cainiao
Shipped from warehouse
Jan 28, 2019 10:13 AM
4PX Express
Shipment information received
Jan 28, 2019 3:47 PM
Aliexpress-Cainiao
Accepted by carrier
Jan 28, 2019 4:17 PM
4PX Express
Domestic Air Cargo Termina,Shenzhen,China / Shipment arrived at facility and measured
Jan 28, 2019 4:17 PM
4PX Express
Domestic Air Cargo Termina,Shenzhen,China / 4px picked up shipment.
Jan 28, 2019 4:17 PM
Aliexpress-Cainiao
Inbound in sorting center
Jan 28, 2019 5:19 PM
4PX Express
Shipment information received
Jan 28, 2019 5:19 PM
Aliexpress-Cainiao
Order information received by carrier
Jan 28, 2019 5:19 PM
Aliexpress-Cainiao
Received by line-haul
Jan 28, 2019 5:19 PM
Aliexpress-Cainiao
Outbound in sorting center
Jan 29, 2019 9:33 AM
4PX Express
Domestic Air Cargo Termina,Shenzhen,China / Depart from facility to service provider.
Jan 29, 2019 10:15 AM
4PX Express
Information Received
Jan 29, 2019 11:30 PM
4PX Express
HK / Hand over to airline.
Jan 29, 2019 11:30 PM
Aliexpress-Cainiao
Hand over to airline
Jan 31, 2019 12:00 AM
Singapore Post
Despatched to overseas India
Jan 31, 2019 5:07 AM
India Post
Insert item into bag (Otb)
SINGAPORE S06, Singapore
Jan 31, 2019 5:07 AM
4PX Express
INMAA / Despatched to overseas
Jan 31, 2019 5:07 AM
Aliexpress-Cainiao
Depart from transit country or district
Jan 31, 2019 5:07 AM
Aliexpress-Cainiao
-Despatched to OverSeas Postal Admin (From SG/SIN to IN/MAA)
Feb 1, 2019 5:40 AM
India Post
Send item abroad (EDI-received)
SINGAPORE S06, Singapore
Feb 4, 2019 12:00 AM
Singapore Post
Held by Custom
Feb 4, 2019 12:00 AM
Singapore Post
Arrival at Processing Center
India
Feb 4, 2019 12:00 AM
Singapore Post
Arrival at Destination Post
India
Feb 4, 2019 12:00 AM
Singapore Post
Held by Custom
Feb 4, 2019 10:31 AM
4PX Express
Held by Customs at Destination
Feb 4, 2019 10:31 AM
4PX Express
Arrival at Processing Center
Feb 4, 2019 10:31 AM
Aliexpress-Cainiao
Arrive at destination country
Feb 4, 2019 10:31 AM
Aliexpress-Cainiao
Import clearance failure
Feb 4, 2019 10:31 AM
Aliexpress-Cainiao
Arrive at sorting center in destination country
Feb 4, 2019 10:31 AM
India Post
Receive item at office of exchange (Inb)
CHENNAI FOREIGN POST OFFICE, India
Feb 4, 2019 10:35 AM
4PX Express
Arrival at Destination
Feb 4, 2019 10:35 AM
Aliexpress-Cainiao
-Arrival at Destination (Country: IN)
Feb 4, 2019 11:52 AM
4PX Express
Held by Customs at Destination
Feb 4, 2019 11:52 AM
Aliexpress-Cainiao
Held by Custom
Feb 4, 2019 11:52 AM
India Post
Send item to customs (Inb)
CHENNAI (MADARS) AIR, India
Feb 5, 2019 12:00 AM
Singapore Post
Held by Custom
Feb 5, 2019 4:10 PM
4PX Express
Held by Customs at Destination
Feb 5, 2019 4:10 PM
Aliexpress-Cainiao
Held by Custom
Feb 5, 2019 4:10 PM
India Post
Record item customs information (Inb). Retention reason : Retained by customs for unspecified reason
CHENNAI (MADARS) AIR, India
Feb 7, 2019 12:00 AM
Singapore Post
Held by Custom
Feb 7, 2019 5:33 PM
4PX Express
Held by Customs at Destination
Feb 7, 2019 5:33 PM
Aliexpress-Cainiao
Held by Custom
Feb 7, 2019 5:33 PM
India Post
Record item customs information (Inb). Retention reason : Retained by customs for unspecified reason
CHENNAI (MADARS) AIR, India
Thankyou

DubiousPilot

From what I've learnt by reading threads here is that the customs rules regarding anything related to flying RC are a hot mess. Even a balsa plane body with no RC components was detained by customs even though there are not any rules restricting it.

Also it does not matter whether toy grade or not, drones will be detained and probably never released. Try to get it returned and refunded.

suzuki

getting a drone shipped  via aliexpress, and via china is a no-no, better purchase one available locally or get it yourself. The custom babu's are ignorant, in general have achieved what they wish in their careers and I can tell so many stories around them shining their ignorance.

VASANTH K

Did you visit the Air customs office regarding this.

Is it cleared now?