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Detailed Comment Shared manufacturer pricing and link to it. (300$)
Arpit didn't bother to research all the other hobby shops beforehand, blames me for not finding the cheapest price and quoting. Whereas, discounts on mrp are standard and vary across different sellers.

Also didn't bother to research the model and when it was launched/ discontinued, before buying it.

Then he goes ahead to request a refund once it's already picked from the warehouse for dispatch.

The battery is DOA, which I offer to replace or refund for, once the stock one is sent back. He never asked me to cover return shipping, which I happily would have.
Instead, he arrogantly said he didn't want any replacement or refund.

Old truck tyres do oxidize & brown, and he assumed they were used - clearly not the case with the truck still covered in factory plastic over the body. I also shared pics of other Inventory, brand new trucks with similar tyre color to explain.

I offered to adjust the amount against a replacement truck which was about 20k more, which was out of budget for him.

Overall, an entitled buyer that's also poor. Average Indian D2C brand's struggle.
Comment by: rishabhbarma
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