Sending item back to Hobbyking because its stuck in India customs.

Started by parichya.gautam, June 05, 2015, 06:43:05 PM

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Darshan for multirotors

put your heart in flying and flying will never leave your heart

parichya.gautam

:) One thing that i realized, without 'Additional Help', things are difficult to operate in india :/
Passion > Financial Constraints

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aman1256

Nice to know that Parichya Congrats and Yes Cheers! !! Always be happy Mate and yes dont take tensions.
Regards,
Aman.

satyagupta

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Nanu

Congrats OP u are lucky I feel ... :)

Please let us know what really helped n clearing out the package, I have one stuck since the 14/05/2015  and will be destroyed soon,
FedEx link: https://www.fedex.com/apps/fedextrack/?action=track&trackingnumber=638290825742&cntry_code=in

Hobbyking refuses to help, says they can't recall it.
They require and NOC from WPC...I have sent them everything else  KYC etc but now
they require this which ofcourse i am not able to provide.
:(

I would be happy just to recover any amount from this. Have already written it off unfortunately.
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satyagupta

What are the goods in it? Actual value? declared value? and how big the box is? and how many boxes (if any)?
one stop for multirotor needs:
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Nanu

Quote from: satyagupta on June 09, 2015, 08:29:59 AM
What are the goods in it?
LiPo
2 Ch Rx Tx
and other small car parts

Quote from: satyagupta on June 09, 2015, 08:29:59 AM
Actual value?  declared value?
Actual : 180USD  Declared: 60USD (30%)

Quote from: satyagupta on June 09, 2015, 08:29:59 AM
and how big the box is? and how many boxes (if any)?
1 box 3.5Kgs, 11x6x19 in.

Earlier I have got in Lipo from Fed Ex without an issue.
And Rx TX from DHL,..but earlier there was no declared value option.

Any help would be really really appreciated.
Thanks for the prompt reply.
DJI Mavic Pro :)
1/5 HPI Baja 5B SS (kit version) 26cc Gasoline.
1/7 Traxxas UDR + HWMax6
1/8 Ofna LX2e 2400Kv Converted from OFNA MBX2
1/10 Tamiya TG10 mk1 Impreza 1999
1/10 Tamiya DF-03RA   Impreza 2008
HK SmashShark 2070kv 4S Speed boat
XK A600 DHC2 Beaver
Wltoys A600 Heli

satyagupta

The issue is with 2 things, Value and the transmitter receiver in it.

What are they asking from you? Did you called and talked with them?
one stop for multirotor needs:
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http://www.facebook.com/QuadKopters
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Nanu

This is what they are saying:

"Dear Sir ,
File returned from customs with below objection .
Noc from WPC/ETA required , please provide the same
( wireless planning commission / Equipment type approval)
Regards,
Clearance Support Administrator,
FedEx Express TSCS India Pvt Ltd"

DJI Mavic Pro :)
1/5 HPI Baja 5B SS (kit version) 26cc Gasoline.
1/7 Traxxas UDR + HWMax6
1/8 Ofna LX2e 2400Kv Converted from OFNA MBX2
1/10 Tamiya TG10 mk1 Impreza 1999
1/10 Tamiya DF-03RA   Impreza 2008
HK SmashShark 2070kv 4S Speed boat
XK A600 DHC2 Beaver
Wltoys A600 Heli

aman1256

Hmm They are requiring a WPC NOC/ETA well what you can do is try giving the docs that parichya gave to FedEx and maybe it may get clear but I think it should get clear mate just try once.
Regards,
Aman.

Nanu

I really can't figure out what he had sent them, I have send him a PM,
awaiting his reply.
I would just be happy to recover whatever i can from this.
DJI Mavic Pro :)
1/5 HPI Baja 5B SS (kit version) 26cc Gasoline.
1/7 Traxxas UDR + HWMax6
1/8 Ofna LX2e 2400Kv Converted from OFNA MBX2
1/10 Tamiya TG10 mk1 Impreza 1999
1/10 Tamiya DF-03RA   Impreza 2008
HK SmashShark 2070kv 4S Speed boat
XK A600 DHC2 Beaver
Wltoys A600 Heli

parichya.gautam

I was asked to sign an authority letter and give a technical write-up of the need for the products.

WPC ETA came later.
Passion > Financial Constraints

To Contact:
FB: https://www.facebook.com/parichya
Mob: 8375066843
Mail:
-------------------------------------------------------
My Products On Sale Catalogue: ( !!! LOWEST PRICE GUARANTEE ON ALL ITEMS !!! ) https://app.box.com/s/84m5t5ljrwat54rmrldjg74dtie28g44
-------------------------------------
Product Request Form: https://docs.google.com/forms/d/1-OccRCaAQux8hxpuTw_xI4k3Ll9QW9JyOr0XDijzPXA/viewform?us

satyagupta

What is the cost of this radio system??

Here is what you have to do, you have to write a letter to the deputy commisioner of custom, Delhi (if your goods are at delhi)

Saying that you are getting radio which works on 2.4Ghz and according to WPC 2.4Ghz is free frequency and does not require any license or any NOC.

You will find a relevant document on the WPC website about the same too. Just google about it. And send them the link also the document  from the WPC website too.
one stop for multirotor needs:
www.quadkopters.com

http://www.facebook.com/QuadKopters
https://www.youtube.com/user/QuadKopters
https://www.instagram.com/quadkopters

Nanu

Thank you.
The cost of the radio with the Rx is 19.95USD.
DJI Mavic Pro :)
1/5 HPI Baja 5B SS (kit version) 26cc Gasoline.
1/7 Traxxas UDR + HWMax6
1/8 Ofna LX2e 2400Kv Converted from OFNA MBX2
1/10 Tamiya TG10 mk1 Impreza 1999
1/10 Tamiya DF-03RA   Impreza 2008
HK SmashShark 2070kv 4S Speed boat
XK A600 DHC2 Beaver
Wltoys A600 Heli

satyagupta

Cool so just drop them then mail with above said details.
one stop for multirotor needs:
www.quadkopters.com

http://www.facebook.com/QuadKopters
https://www.youtube.com/user/QuadKopters
https://www.instagram.com/quadkopters

Nanu

UPDATE:
I got an email from FeedEx before I could even send out this email.
Prior to this I had been requesting HK to request FEd Ex to return the shipment.
Fed Ex got in touch with me regarding this. They needed some conformation from my side for the same.
I have told them to forward the mail with the current request, explaining the 2.4Ghz radio and WPC reference etc. And should they still not clear it then I shall send them a noitice to send it back to HK.

Atleast this is going somewhere now. I will keep u guys posted.
DJI Mavic Pro :)
1/5 HPI Baja 5B SS (kit version) 26cc Gasoline.
1/7 Traxxas UDR + HWMax6
1/8 Ofna LX2e 2400Kv Converted from OFNA MBX2
1/10 Tamiya TG10 mk1 Impreza 1999
1/10 Tamiya DF-03RA   Impreza 2008
HK SmashShark 2070kv 4S Speed boat
XK A600 DHC2 Beaver
Wltoys A600 Heli

Nanu

Update:
No my ETA letter was not accepted.

I informed HK to recall the p[arcel, Fed Ex needed a letter from my end for the same, and within 24 hrs I was credited the amount I paid minus the shipping and handling fees.

Atleast the customs returned the parcel.

DJI Mavic Pro :)
1/5 HPI Baja 5B SS (kit version) 26cc Gasoline.
1/7 Traxxas UDR + HWMax6
1/8 Ofna LX2e 2400Kv Converted from OFNA MBX2
1/10 Tamiya TG10 mk1 Impreza 1999
1/10 Tamiya DF-03RA   Impreza 2008
HK SmashShark 2070kv 4S Speed boat
XK A600 DHC2 Beaver
Wltoys A600 Heli

ujjwaana

Quote from: parichya.gautam on June 05, 2015, 08:24:42 PM
As Sk1701 requested:

Talk about customer dealing, talk about Prospective customer dealing , learn a lesson or two from Vibrant hobbies and quadkopters..

anyways, since he claims openly and will ensure that he wont let my parcels pass, there is no point in me helping you guys getting cheap stuff. This is the reason and the answer to all the people who were wondering why am i not taking any further orders.



These are VERY VERY incriminatory evidence against Rcmumbai.com owners, who is openly threatening to use his connection with Customs to obstruct others importing items personally.

Such evidence, coupled with Customs behavior could be used in court to bring about justice.

One word. SCREW such Thuggs/Don posing as "LHS" and bringing a bad name to hobby. Shameful, pretty shameful
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parichya.gautam

#68
true ujjwaana, :/ , yet others are here for the good  too , i would rather buy from someone tried and tested and knows the meaning of customer service , rather the .. ahem .. others ...

Kudos to QK for maintaining the respect and VH for showing great promises here :)


@nanu, glad to hear that, would you please like to share how much was total deductions ?
Passion > Financial Constraints

To Contact:
FB: https://www.facebook.com/parichya
Mob: 8375066843
Mail:
-------------------------------------------------------
My Products On Sale Catalogue: ( !!! LOWEST PRICE GUARANTEE ON ALL ITEMS !!! ) https://app.box.com/s/84m5t5ljrwat54rmrldjg74dtie28g44
-------------------------------------
Product Request Form: https://docs.google.com/forms/d/1-OccRCaAQux8hxpuTw_xI4k3Ll9QW9JyOr0XDijzPXA/viewform?us

Karthick Ashwath

#69
I am also facing same problem for past 2 years. On 2/5/15 Fedex told me that it was stuck at customs and I had to submit some documents. I did so but still it was useless. So I asked HK for a refund and I got one. So I thought that it would have been sent back to HK. But now it turns out that Fedex still has the package and wants me to clear it. Now I am not able to do anything about it.
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Nakul Ambilkar

Hey guys, apologies about posting in wrong thread, as i am not getting any replies on my thread and its kind of connected, all you guys here seem to have a lot of experience in dealing with customs. Just wanted to know if i order an PNF model from Hobbyking. Fomie with electronics installed (but no Rx) how likely is it that customs might hold it. I would be more than happy to buy from local stores as i usually do but it isn't available, its a new release. If it gets held can it be labeled as a toy aeroplane ?  or will it go under drones. how much % duty am i looking at ?   Thanks in advance.