I thought Let me add contact details of Customs Office in India for benefit of all and for reference of all. I have for Kolkatta and Delhi with whom i had to deal most of the time. People having details of other customs office for other places and important address related to customs may add for benefit of all. Anybody having any updates to the following numbers and latest info may amend the same please.  

Track your item at
http://ipsweb.ptcmysore.gov.in/ipswebtracking/.
&
http://www.indiapost.gov.in/Tracking.aspx

Contact Telephone Kolkatta Customs
Nos. are (+91 33) 22481560 (Admin.Office) / 22480808 (Parcel Import) /
22480809 (Parcel Import) / 22480375 (Customs Examination Department) /
22318409 (Parcel Export) / 22438580 (Business Office) / 22439576
(Server Room). If your item is detained by Customs please contact
Kolkata Customs at (+9133) 22480367 / 22437665 or Dte.of Customs at
(+9111) 23379331 or fax (+9111) 23370744.

Contact telephone Number Custom offices at New Delhi

New Delhi Custom Inquiry 01123236739
01126140190, 01126155835 DIMC NEW DELHI 37 Inquiry
DIMC/1 Basant lok vasant vihar New Delhi 110057 Near Priya Cinema
01123235501 01123233314 01123233325 01126156732 Registared Parcel Inquiry New Delhi USPS
Foreign Post Department of Posts
2nd Floor, Comrade Indrajit Gupta Marg Road Near Bal Bhawan
New Delhi, Contact Numbers 01123233325 01123235501

For International Mails related queries call their Toll Free number 1800-11-2011

also for additional  local  tracking

http://www.indiapost.gov.in/
under track all mail will give u further details on where the parcel  is in the current time

From my experience, don't ever make the mistake of contacting the Customs Office at Kolkata if your HK (or any other foreign country) parcel is stuck up or shows as "pending customs evaluation" while tracking it. Patience is the key here. Just sweat and wait for it to arrive at your doorstep. If you do call them, you will most invariably have to pay some 'fines/penalties/taxes' for importing 'banned/restricted Chinese items'. You will not be issued with a receipt for such payments.

+1 VC....same goes for Delhi

+1 to VC.

You may use the contact details only if there is no change in tracking status in customs for more than a month. Or you are contacted to provide with details. Don't exhibit your exuberance in clearing the package and get exploited.

However if it is very high value items it is better to contact earlier and take stock of the situation and get it cleared by paying the dues, rather than leaving it at the mercy of customs. Even then the golden rule of waiting for at least two weeks holds good. 

I am qouting Additya Reddy for Mumbai

Quote from: adityareddy on July 27, 2012, 11:08:04 AM

If your tracking number is EQ*********SG, call:

International Parcels articles with Tracking Numbers prefixed with EE, EM, EQ:
Speed Post Centre,
Near Santacruz Domestic Airport,
Behind Centaur Hotel, Santacruz East, Mumbai-400099.
Telephone Numbers : 022 - 26156063, 26156125, 26156648, 26156703


If your tracking number is CP*********US, call:

International Parcels articles with Tracking Numbers prefixed with CP, CL, RR:
Customer Care Section
3rd Floor, Foreign Post Office, Videsh Dak Bhavan,
Ballard Estate, Mumbai - 400 001
Telephone Number.:+ (91) (22) 22611791, 22613780

thanks

sir,,,

pls help me ,my parcel is retained by custom since 6 months,and asking wpc license,and not ready to release it,suggest me what to do?