I order many equipments for my drone like motors,props,frame .etc
Everytime on aliexpress nothing got stuck in custom till now ,But recently i order radiolink mini pix on ali from trusted seller with gps and used aliexpress standard shipping but this time it is stuck in custom .

Can someone help what to do ?? I needed that for my college project so cant wait for long and the custom office is 1000 km from home .

The value of package was around 35$ seller declared around 19.5 $ something and wrote it as gift i asked him any favour though.

please help

Source Country   Article Type   Destination Country
Singapore   Letter   India
Event Details For : RB657259195SG Current Status : Record item customs information (Inb)
Date   Time   Country   Location   Event Type   Mail Category   Next Office   Extra Information
28/11/2018   16:09:45   India   MUMBAI AIR   Record item customs information (Inb)   Air   MUMBAI FOREIGN POST OFFICE   Retention Reason : Retained by customs for unspecified reason
28/11/2018   11:53:34   India   MUMBAI FOREIGN POST OFFICE   Send item to customs (Inb)   Air   MUMBAI FOREIGN POST OFFICE   
24/11/2018   19:19:23   India   MUMBAI AIR   Transfer from office of exchange (Inb)   Air   MUMBAI FOREIGN POST OFFICE   
24/11/2018   10:13:18   India   MUMBAI AIR   Receive item at office of exchange (Inb)   Air   MUMBAI AIRPORT SORTING OFFICE   
21/11/2018   18:55:00   Singapore   SINGAPORE S06   Send item abroad (EDI-received)   Air   MUMBAI AIRPORT SORTING OFFICE   
21/11/2018   03:08:00   Singapore   SINGAPORE S06   Insert item into bag (Otb)   Air   MUMBAI AIRPORT SORTING OFFICE   

Have u instructed any description of the item to be written on the package.

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80% probability - It's gone. If the project is urgent don't wait for it buy one from local sites.

20% probability - You will receive a letter from them (can take a couple of week to few months). Then you can collect a letter from you college and request them to release it. Drone parts for education institutes are fully allowed through customs. Next time order on you college address.

No description written and why it is gone ?
I can wait a month.

Drones are banned not fc i guess

Anything is banned if the customs thinks it is.

Most likely the sender use the item description as written in the web site. Like " flight controller for DRONE" and the very word DRONE can attract attention of the officials and may be the cause for hold.

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He send the recipt and invoice which he attached to me via message on AliExpress when i contacted him and it is written pix+gps on it .

Then you should wait for a few days. Custom may send letter.

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Ok is there anything which can fasten up process like should i call mumbai custom

Today they released it and send it finally to my state office so i guess i have to pay custom but how will they know the value

That's really good news.  Did you have to do anything? or they just released it?

I didn't do anything automatically new status says send item to domestic location

Don't worry. The tax they charge will be any value they find fit, or they can release it for free. So wait for the parcel to be delivered by post man.

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Quote from: pritishposwal on December 03, 2018, 10:11:36 PM
Today they released it and send it finally to my state office so i guess i have to pay custom but how will they know the value

If there is a customs duty to pay, post man will inform you (some times before coming to your home). You can pay the amount to him and he will give a receipt.

the tracking status not updated for many days what should i do ?

what to do ?

i got the flight controller today with zero customs

That's a good news !!
May I request you to share more info (if you got any notes etc attached to parcel) for the information/ update of the forum members.
Thanks.

There was a custom recipt attached but it was left blank and there was some stamp saying rleased .

I didn't payed any custom seller declared the value 17$ and it was in envelope and it had all sort of tapes meaning it was opened multiple times