Issues with PM Quota

anwar · April 27, 2011, 06:29:56 PM

Quote from: Tassem on April 27, 2011, 06:23:03 PM
@Murli - Lol I just got the same error message trying to ping you. I think the forum messaging has gone kaput or maybe routine maintenance. Could you put your number here if that's ok?

Hmmm.. Anyone who has PM quota full should look at the PM page (http://www.rcindia.org/pm) and see how much capacity they have left on the left side (below the "Preferences" section).

Forum Heros will have 1000 PM quota (both Inbox and Outbox together), Forum Veteran should have 500, Senior Member 150 and so on. No change was *intentionally* done to this recently, so whoever is having issues, please let me know their quota status (ie "Capacity").

Tassem · April 27, 2011, 06:42:49 PM

Mine says 1.3% Full...

anwar · April 27, 2011, 07:08:19 PM

The question is about people whose quota got exhausted all of a sudden. Wonder what their capacities look like, and their total number of PMs.

rcpilotacro · April 27, 2011, 07:29:50 PM

2.9% full i deleted 10 msgs , to allow people to send me messages, before that people couldn't send me PMs

rohitgupta322 · April 27, 2011, 07:32:09 PM

Yeah there seems to be some problem, I couldn't send a pm to ankit(ankitbaid) and neither could VC bhaiya. But, when I asked him he said that only 17% was full.

anwar · April 27, 2011, 07:34:49 PM

Doesn't sound right... there was an issue this morning, but it should be fixed.

Hang on !

anwar · April 27, 2011, 07:38:39 PM

Quote from: rohitgupta322 on April 27, 2011, 07:32:09 PM
Yeah there seems to be some problem, I couldn't send a pm to ankit(ankitbaid) and neither could VC bhaiya. But, when I asked him he said that only 17% was full.

Can you send me a PM ?

Also, most people have enabled the option to save outgoing PMs in their Outbox, so if your own quota is full, then you will not be able to send PMs.

And what error do you get ?

ujjwaana · April 27, 2011, 07:47:52 PM

I am facing problem sending Tracking no to 'anandrenuka' and 'Warlock' as PM.

Anwar, have you suddenly reduced the quota ? then just everybody needs to cleanup.

'anandrenuka' and 'Warlock', PM me your mail ids so that I can send you the tracking info.

anwar · April 27, 2011, 07:51:53 PM

Nope, it was like that for many months. The only possibility was that it was not in effect for some unknown reason, until I made the group membership changes today.

http://www.rcindia.org/rc-india-forum/suggestions/msg27661/#msg27661

I do see a "pm_error_data_limit_reached" error for you in the logs, and that is a clear indication that the quota was exceeded.

anandp · April 27, 2011, 08:57:30 PM

Hi Ujjwal,
I got the message when i tried to PM you : PM could not be sent to 'ujjwaana' as their inbox is full!

my email is

@anwar: my message box is only 35% full (i believe the limit is only 100 messages) so not sure why Ujjwal got the error.

Thanks,
Anand

anwar · April 27, 2011, 09:00:00 PM

Wonder if Ujjwal's mailbox is full ? Also, does the problem persist even now ?

ankitbaid · April 27, 2011, 09:17:24 PM

Anwar sir ,
I was able to send VC bhaiya a pm successfully but despite of having only 17 msgs in inbox and 4 in outbox (total max capacity : 100) i was unable to recieve any PM's.....
Wonder what the trouble was......but then i cleared all the messages and its on track now

anwar · April 27, 2011, 09:25:05 PM

Like I said, the issue could be on either side. If the sender saves PMs in Outbox, then his quota needs to be checked too. Or it can be the recipient. I still want to see if there is a real issue even NOW.

rohitgupta322 · April 27, 2011, 09:29:25 PM

Quote from: anwar on April 27, 2011, 07:38:39 PM
And what error do you get ?

I got a message which basically said," Your message could not be sent as the recipients inbox is full".

P.S: The error has not been exactly reproduced here as I don't remember the exact words but this is what it was basically. And my outbox is not full. My total usage is only 6.2%, I have a capacity of 1000 pm's.

akky · April 27, 2011, 10:22:20 PM

nor can i send any pm nor can i receive any pm

anwar · April 27, 2011, 10:35:10 PM

Apparently you have not read this thread

Your quota is 500 messages, and between your Inbox and Outbox, you have exceeded that quota !

akky · April 27, 2011, 10:36:53 PM

my inbox has 125 msgs 25% full is being shown
and my outbox is empty

anwar · April 27, 2011, 10:42:25 PM

Please change your password to something temporary, and send it to me via PM or email to investigate further.

I see at least 221 in the Inbox.

prateek13 · April 27, 2011, 10:42:44 PM

i have 176 and shows 35.2% full
thats 100%= 500

anwar · April 27, 2011, 10:55:52 PM

Quote from: anwar on April 27, 2011, 10:42:25 PM
Please change your password to something temporary, and send it to me via PM or email to investigate further.

I see at least 221 in the Inbox.

Alternatively, just delete 10 or 15 old messages, and see if it fixes everything.

akky · April 27, 2011, 10:56:45 PM

yes i did that andwas able to send u a msg

RcBazaar · April 27, 2011, 11:17:49 PM

pm's to akky and warriornair are not going tru..states inbox full

anwar · April 27, 2011, 11:21:39 PM

Ok, temporary fix, increased all quotas by 100 !

If you run into this again, please delete some old PMs. The capacity meter seems to have a bug, not sure if it is counting everything.

akky · April 27, 2011, 11:31:45 PM

pm to rcbazaar not going tru..states inbox full

anwar · April 28, 2011, 10:00:03 AM

Quote from: anwar on April 27, 2011, 11:21:39 PM
Ok, temporary fix, increased all quotas by 100 !

If you run into this again, please delete some old PMs. The capacity meter seems to have a bug, not sure if it is counting everything.

Fixed the PM issue for good

Had to wear my programmer hat again !