I know Sir,

I have been following

Quadkopters.com
kinetichobbies.com
Rcdhamaka.com
and rcbazaar.com

From a very long time......I know which things are out of stock.....
But the prices at which you people are providing at is commendable.
I wish prosperity for you people...

Dear All,
I would like to answer to the original question raised in this topic;
Some LHS have responded but, I would like to explain in my own way.

The stopping factor for further expansion in stock/operations can be explained under two major headings
1. Customs
2. Customers

In this post
I or We or us means - Vibrant Hobbies or Other LHS
You means - The modeller or Hobbyist,

Customs
TX/RX and any item transmits/receives WIFI Signal (including RTF Quads operating in 2.4GHz Wifi) needs Equipment Type Approval (ETA) and Import License from WPC.
Please go through this topic to understand what is ETA.
http://www.rcindia.org/radios-and-receivers/procedure-for-obtaining-equipment-type-approval-%28eta%29-from-wpc/
So, importing these items involves OTHER expenses and this add up to the product cost, whereas customers thinks that we are pricing it exorbitantly. Meanwhile, some other LHS may get the same in OTHER way bypassing WPC and price it less than our price. You can understand the investment and risk involved in getting these. This is the reason many LHS stays away.

My suggestion to overcome the above issue is by collective importing and cooperation between LHS.
For example, we are ready to take the lead and import 50 Nos Taranis. If two other LHS are ready to take 10 numbers each from us (of course less than the retail price) and maintain a uniform retail price we can make available these items one by one.

Customers
You are King. I am not complaining about you. Do not take it personally. This is not against any one. There are customers already supporting LHS and well behaved. We know and recognize them.
I am sharing below what I have understood from my two years business. The main objective is to seek your support to the LHS in the possible way and not for accusing any one of you.

1. Customers do not share what they want
We tried to know what you want. There are two threads created by me and one more existing thread to understand your requirements. But they are dead.
http://www.rcindia.org/wanted/wishlist-from-hobbyking-!/
Please note we have met most of the requirements in the above post and also supplied them on par with the cost of your direct purchase from HK.
Unfortunately, not even one member acknowledged that we supplied the product they wanted.
Result : We stopped buying from HK since June'15

May I request, Admin to make the above thread sticky ?

Link to other threads;
http://www.rcindia.org/rc-outlets-and-resellers/what-do-you-buy-from-hobbyking/
http://www.rcindia.org/rc-outlets-and-resellers/dear-lhs-could-you-get-these-for-me/175/

Keep sharing what you want and this is an important contribution from your side to the hobby and support the LHS. Definitely, we will work on them to get it.
Please do not expect everything you imagine is to be stocked by LHS.

2. Customers are buying other than LHS
From my understanding, most people look for LHS when they are in urgent need or the item which they can't get through customs. If they can wait for a month they prefer to get it from Chinese websites. This is mainly due to higher price at the LHS. So, even there is some demand, most orders are not coming to the LHS. However, the price difference is slowly decreasing due to the stiff price competition among LHS. If you can afford few rupees more please buy it from LHS. This will help your LHS to import in more quantity and in the long run the price will fall.
You may think that there is huge demand. But, the fact is different.

3. Customers do not share good thing about LHS
Customers don't recognize all our perfectly fulfilled and delivered shipments. When, one shipment is delayed by some lazy courier guy,   they jump on us as if we own the courier company and spread bad words forgetting all shipments delivered on time. Please note that the problem exists with all courier companies (even Fedex and Aramex) here and there because all delivery locations are not owned by the courier companies. There are agents/franchises for them to deliver and this people fails some time. Please understand that we have to live with them.
If you are satisfied with the LHS, please help them by spreading the news so that we do not need to depend upon Google.

4. Customers do not recognize our efforts;
If you remember we are the first in this business to offer COD but we are thinking of withdrawing it now;
This is because many of our COD shipments are refused by customers and we are wasting our time and money.
They just place order and before delivery they change their mind and refuse to accept the shipment. Why you are not thinking about the time taken to pack the order, two way shipping costs wasted by us.

If I have placed an order, I pay and receive the order and then send it back to the LHS at my own cost and according to the LHS's return policy.

Few communication between our customers;
Vibrant Hobbies : Sir, your COD shipment was refused when attempted delivery and returned to us. May, We know the reason ?
Customer :  I was not there. Fedex came to my house without calling me. They did not called me again.

Do you see how bureaucratic this customer is ?
If I have ordered some thing, I keep my home informed about the shipment arrival.
If we are not going to be there, I will send an email to the courier company to deliver on the stipulated time.
If they have attempted delivery when we were not there, I will call them and ask them to deliver again or go to their office and collect it from them.
----
Another customer
Vibrant Hobbies : Sir, your COD shipment was refused when attempted delivery and returned to us. May, We know the reason ?
Customer : Yes, I wanted it on the third day. But, Fedex came on the fourth day. I got it elsewhere.
----
Result : We are going to withdraw COD

The above reasons keeps on disturbing me and I am skeptical for further expansion.

I have shared my feelings and learning.  

Customs part we can take care.
But, as a Customer you have to support your LHS.

Please share your thoughts.

Thanks and Happy flying

Kumaran

Well said Kumaran ji, COD is not a good idea for LHS. And i am sure we or any LHS would get into more loss than profit.

I really appreciate the effort to  clear the skies .
I really think that manufacturing things in india could change picture.
I support lhs .

Manufacturing in India has just started but not completely.Our first make was Avionic tx I guess but not completely because its software seems to be chinese.
All the LHS should try out something new to make here in India so that we don't depend much on Chinese products.
I think that 90% products sold are not from India don't know exactly,sorry if I am wrong.
However their efforts are appreciable.

Well Said..!! Well Explained @Vibrant Hobbies

"Customs part we can take care.
But, as a Customer you have to support your LHS."



Why not the LHS provide a "Request Page itself."

Where we The customers can post what we need. The ones fulfilled can be marked completed by LHS or customers .The rest one can be marked as pending. Or CAN NOT BE COMPLETED/Fulfilled as per the conditions.

you guys are what keeps us flying! We should feel ashamed to have let your effort go to waste but the thing is not everyone knows about the effort... if u guys tell us that this and this and this is the issue then we will appreciate it and try not to spoil the hardwork but lets face it, no one wants to post about their hardwork and stuff because people just see it as a rant! A lot of info has come out of stores like yours,the many stores owned by mr satya and hobbysea.com, it is bad on our behalf to talk about the bads, i haven't had the oppertunity of buying anything from yours stores  but i have seen things i might want to keep my eye out for like the brushed ESC from rchyper and quadkopters.com for their wide fpv equipment, i have seen hobbysea's tribalde props, edf and edf motors!
i do appreciate you setting up a buisness in our hobby and taking so many risks for us! i THANK YOU LHS from the bottom of my heart. i wish every hobbist sees this and does say their bit .
I knew that india is not a good place to do import buisness and you guys are having that problem during re-stocks, i just didnt know the magnitude of it...
I want to give a huge shoutout to Mr.chintal manek because his products reached me in less that 72 hours! i was astonished by the seed of shipping or i might have gotten lucky!
@sukhpreet, dont you think you are asking a little too much? i feel a waiting list should be enough! that will help a lot of customers and LHS and the LHS can keep updating this waiting list about the product movement/ removal monthly.
one more things, how are people selling wifi routers if they are working at the 2.4 and some on the 5 ghz radio band? how is allowed to be imported

@vibrant hobbies  please don't remove the COD option. That's my most favourite one! :p

@sukpreet
The reason i asked you to make your request in the forum is that many LHS are active in the forum and some one can fulfill your requirement.

You are welcome to make a request on our website too.
Visit http://www.rchyper.com/requestnewproduct/ and make a request.

This form was existing in our system but not linked in the top links.

@mateen270
Noted. We have genuine customers ordering through COD. We are planning to create a customer group and enable COD option only to them.

Kumaran

Quote from: Rathi on April 21, 2016, 07:12:33 PM
one more things, how are people selling wifi routers if they are working at the 2.4 and some on the 5 ghz radio band? how is allowed to be imported

Hi
It also needs approval.
If you see in this thread (Reply # 21,22,23), people have requested details for getting the approval for Wi-Fi CDMA modem, Routers etc.
http://www.rcindia.org/radios-and-receivers/procedure-for-obtaining-equipment-type-approval-%28eta%29-from-wpc/

Read once again my reply #26 in this thread and this line particularly;
"So, importing these items involves OTHER expenses and this add up to the product cost,"
I think you can guess what I mean OTHER expenses.

Right.......!!!! @Rathi Sir and Vibrant hobbies

Quote from: Hobbysea.com on April 21, 2016, 12:24:41 PM
...we have products sitting here from past 1 to 2 year just because we have got a large quantity initially.

There's a simple solution for this which requires all LHS to unite. Instead of one LHS ordering a large quantity of a particular product, shops can collectively order it and then divide the stock among themselves according to a pre-order agreement.

This way each shop has to invest a small fraction of the total amount and the product can be sold quickly too. Also, the customers will have multiple options for buying and can choose an LHS nearest to them.

I hope all Indian LHS can unite and form an alliance that will be beneficial for the LHS as well as us hobbyists.

INDIAN LHS ASSOCIATION (IALHSA)