An unhappy customer of RC Baazar

Started by arif.kulkarni, September 29, 2014, 03:29:24 PM

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arif.kulkarni

Dear RC Team,

I am verry dissapointed on the kind of service you people are offerring.

I had booked this item on 27-Sep-14. You people shared an incorrect
tracking number (f02200037047) now you are saying its under
f01100037047.

When I checked with First Flight with the new tracking number, they
said they do not have  any details of this number on the system.

Its so difficult to reach you guys, your phone number continuesly
rings no one picks it for answerring to queries.

How do you ensure that it will reach to me on time, when the First
Flight team is saying its a invalid number/ number not available in
the system

I hope some one will look into this issue and resolve before I further
escalate this issue and voice over the net.

Regards,
Arif Kulkarni

rcrcnitesh

it normally takes 4 days for your item to be shipped to you from rcbazaar.
Maker | Aeromodeller | Teenager

kiran rc

Hi, normally within 2-3 days, they will ship the order.But in some cases it may be delayed.It normally takes 4 days to be delivered by first flight.

nchandra


kplkum

Trainstar trainer
Coyote2600
flysky t6
mini quad
cap232 foam
1 / 8 scale nitro rally car

Rcjabalpur

Dont worry i have had good experience with them they are a bit slow but it will reach you none the less in a safe and sound manner i'll suggest you wait a bit
Hobbico next star | sky surfer V2 | .46 High wing trainer | O.S .46 Ax | O.S .46 La | O.S 55 AX | super tigre .10 motor | Spektrum DX5e | FUTABA 10J | Hitec X4 Eighty | Phoenix Scanner | Multiplex Twinstar ii

Acquiring soon |  no plans as of yet  |

The ultimate responsibility of the pilot is to fulfill the dreams of the countless millions of earthbound ancestors who could only stare skyward and wish.

ramarao

sometimes first flight courier delay to  update  tracking details..
i got my 2 couriers like that...in tracking it is showing IN TRANSIT..but i recieved my parcel ...

..you need to wait..
:) :) :) :) :) :) :)
210 fpv racing quad
q100 quadcopter
1000mm DW rainbow wing
sylphid rc plane
avispad
-Twin Boom Pusher plane
FT F22 Raptor
skysurfer
Cub -j3 piper

arif.kulkarni

Got my parcel. But its very strange that the courier guys  was unable to track my parcel on the system.
Will try flying tomorrow

arif.kulkarni


vishal

u were very impatient and so if u could say something bad about rcbazaar u could definitely do better with something positive.
n remember rc is a very demanding hobby...and it demands a great deal of patience.

K K Iyer

Sir,
Hope you figured the consequences of facing a defamation suit before you posted your threat to post your case on the net.
If RC Bazaar goes to a court claiming no lack of service, you could be in hot water!
You even posted in more than one thread!
Impatience?
Booked on 27th, complained on 29th?
If you know what's the right thing to do now, please do it.



rcimpulse

RC Taught me patience like nothing else has in life coming from a very impatient person! take the hobby slow and you will learn the finer things in life not only RC. There are people on this forum who order online and wait for 3 months  :headscratch:
Wow a law suit!  :-\

sanjayrai55

Mr. Arif Kulkarni, you have freely slandered here. Do you not think a serious heartfelt apology is due? With at least as much effort as you had put into your vitriolic slander?

If you don't do this, believe me, your credibility and reputation on this forum will be mud.

Without regards

ponappa

Surely a case of Premature E#@C*&%$#0n and also todays gen requiring INSTANT gratification at the push of a button.

Patience is a prime quality of a aeromodeller ...

iamahuman

In line with what everyone has said, a public apology is the least you can do.
"Chuck Norris once overcharged a lipo. Thank him for the Sun."

SSC LCG Slash 4x4.
JQ THE eCar.

chokxxi90210

Arif, my friend not sure if you have dealt with the Hobby Kings of the world and alibabas of the world and the postal department and customs...!!

As my colleagues said, in RC Sport, a lot of patience is required. Enjoy your flying.

kplkum

One more customer is unhappy with them. I ordered a trainstar plane on 27-09-2014.  Today they give me tracking number which is not working.they are so irresponsible people specially pune branch.i called them many times.but no satisfied answer. your consignment please enter any combination of up to 25 DTDC tracking numbers, seperated by comma:

Select Number:    AWB/ Consignment Number   Reference Number   
Enter Number:      




Summary Results

   AWB/REF NO...D19168077 could not found. Please contact Customer care (local code)33004444
Trainstar trainer
Coyote2600
flysky t6
mini quad
cap232 foam
1 / 8 scale nitro rally car

rcrcnitesh

This is what happened with me when I ordered my RCB6i but after a few days everything became correct and it showed everything right.
It is not a problem with RCbazaar it is with First Flight.
Maker | Aeromodeller | Teenager

sanjayrai55

Quote from: sanjayrai55 on September 30, 2014, 06:48:48 AM
Mr. Arif Kulkarni, you have freely slandered here. Do you not think a serious heartfelt apology is due? With at least as much effort as you had put into your vitriolic slander?

If you don't do this, believe me, your credibility and reputation on this forum will be mud.

Without regards

Since Mr. Arif Kulkarni has not bothered to reply in apology, one must therefore conclude that he is not at all apologetic.

kplkum

Time is not a problem.  Problem is wrong information and customer satisfaction. At least I am satisfy with the information they give me. I bought from  rcmumbai.com.  hobbysea. Rc hobbyaddict. Rcdhamaka.com. no problem with them.only rcbazaar.com have this type of problems. They must look at this issue.
Trainstar trainer
Coyote2600
flysky t6
mini quad
cap232 foam
1 / 8 scale nitro rally car

rcrcnitesh

The information they provide is correct even the tracking number is correct.
It is first flight who update late.
Maker | Aeromodeller | Teenager

kplkum

Trainstar trainer
Coyote2600
flysky t6
mini quad
cap232 foam
1 / 8 scale nitro rally car

IndianHobbyShop

@kplkum
What most probably have happened is that they have shipped it today itself.
And unless and until the package is scanned at DTDC office (which usually happens in evening/night), you won't be able to get any updates while tracking the package!

@arif.kulkarni
Be a man (Pun Intended)
Regards,
Bhavesh
Indian Hobby Shop
PH# 9473456377

arif.kulkarni

Dear All,

It was all due to lack communication First Flight. 

I thank RC people to calling me and explaining the facts.

Have a great day.

Regards,
Arif





rcparkjets

@kplkum
Be patient. The information may be correct. Most of the domestic couriers like Firstflight / Professional couriers (no experience with DTDC) has offline way bills with the tracking number pre-printed. Even if we book the courier in the morning, the status will only appear when they move it from their origin station which may be that day night or even some times next day morning.
In some of the states they do not have facility to update at all even after delivery.Many of the times, we have called the customer and came to know that it was delivered.
Money won't make you happy... but everybody wants to find out for themselves! - Zig Ziglar
Multiplex Easy Star | F22 Raptor | FT Simple Storch | Futaba 14 SGA