Any idea about hobbysea?

Started by anilntny, July 01, 2015, 09:11:28 PM

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anilntny

Are they active,here?They do have good collection ,but lacks online payment option.

Do they ship fast are they friendly to talk with?

Anyone with experience with hobbysea,please advise.

meet2ami

Yes its active and a good store. I had good experiences in the past. Ofcourse you can contact them over ph or email. They are pretty cooperative.

hyd_quads

My experience: V. Good. Placed three orders till now and they were shipped within 2 days if not the next day. Packing is professional. Online payment - don't worry, just take some time to make an NEFT. Communicates promptly over phone if required. btw, it's active.. :D Received my last order only 10 days ago..

K K Iyer

My experience:
Only one order.
Response:
Excellent!

anilntny


Dharmik

Vineet is the owner. really nice store and good prices. go without hesitation.

anilntny


meet2ami

One incident I would like to mention here. I bought a lipo once from Hobbysea. Due to time constraint I couldn't check it for almost a month. After one month when I opened the pack and checked, I found one cell dead. I called up Vineet and told him the situation. He immediately asked me to send back the lipo. I got a replacement very fast!!  :hatsoff:

So do not hesitate to buy at all. Yes, you have to do NEFT and call him to inform that you have done the payment.

MohitJindal

Yes hobbysea is good. I have ordered 3 times. The only problem is there customer service. They don't update the order status to "payment received" after they got the money. You have to ask them "have you received the payment ???".
Also they will not give you tracking number themselves. You have to poke them "please give me the tracking number after you dispatch the product".

So only the customer service is lazy. Rest is Good.

bhanu

i have made several orders from hobbysea and never had problem till now.

reasonable price + low shipping cost   :thumbsup:


anilntny

But, I tried contacting them over phone,no one responded.

MohitJindal

Hahaha. Read my feedback about hobbysea above. Drop an email to them. They may reply. :)

anilntny

Well said ,Mohit , this can be frustrating once you make the payment and wait :)I will be careful before jumping in with a big order.

MohitJindal

I always order for less amount at my first order with any online seller. But hobbysea is good. You can contact them through email.

anilntny


MohitJindal

Please post your feedback and experience here after you transfer the money.

docnayeem

Hobby sea is a good LHS .. I have had a good experience with these people.

anilntny

I have place my first order for a naze fc.But the whole process is difficult considering that you have to go to bank to do neft.It would have been super cool if they had online payment.

Now I have sent them few mails saying I have deposited money and have urged them to confirm the same.But last few mails are waiting replies.

I will keep updated .

MohitJindal

Go to the bank ? I always transfer money through NEFT from my online account. No need to stand in queues and fill slips :)

anilntny

I did that ,but as you said ,getting confirmation from his side is the problem,so far no response,tried calling- never picks up,Lets wait-I will update :headscratch:

Money is NOT THE ISSUE,the way customers are treated is a different game!

Its early to comment,I will keep updated,I went ahead only because of so many positive feedbacks,even from senior members,I hope the best.

MohitJindal

Yes I told you that they are lazy after getting money. You have to poke them after every 2 hours. I am sure they will not dispatch your product today.

aniket210696

I wish people would realize that most of these small lhs are being handled by one man alone. They are taking the effort to get stuff for you, the least you can do is cut them some slack. If you don't like their service you don't have to buy from them there's no compulsion. Also with regard to this thread, if you simply searched the forum you would have found hobby sea is trusted. I myself ordered from them just yesterday and vineet called me up to confirm my order immediately .
The point is they are going out of their way to help us. The least we can do is have a little patience? Not everyone is flipkart and Amazon here...
.

MohitJindal

Yes you are correct. Hobbysea is trusted website and the seller also. The point is communication from the lhs side. Obviously the buyer will communicate more because he has given his money. Me too have ordered 3 times from Hobbysea. I will give them 4 stars out of 5 :)

nite

Quote from: MohitJindal on July 02, 2015, 05:08:24 PM
Yes I told you that they are lazy after getting money. You have to poke them after every 2 hours. I am sure they will not dispatch your product today.
:giggle: :giggle:
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anilntny

Well said Mohit.I have personal experience of placing several orders with Satya of quadkopters and Kumaran of Vibrant Hobbies.The best people to deal with.You can contact them freely ,they are always willing to help.

So being one man alone is not an excuse,its attitude that matters. :hatsoff:

Update ; Hobbysea sent me a reply stating that they will confirm about payment soon ,as it will take some time for transferred money to be visible in their account.