Ordered some prop savers, t-plug and 16 AWG Silicone Wire.....which amounted to Rs.996........ after paying using my debit card through the gateway ebs.in.......it got redirected to thehobbyshop.in......and the site said Transaction Failed and i saw that no orders were placed(stuffs were still on my cart).......but the money got debited from my account .....i did send them emails about my situation with proof 2-3 times......but no reply :banghead:......SMS ed them 2-3 times......no reply ..........called them a dozen times......yet no reply :banghead:.I am so getting pissed off with this site........and finally i contacted the consumer forum and filed a complaint against TheHobbyShop........plzz dont buy from thehobbyshop.in.......there are lots of other awesome sites .....like rcbazaz , rcdhamaka , etc............Guys plzz share your experience with thehobbyshop.in.........and make all the members aware of this deceptive website
There are so many scam warnings from members about that site that I never dared to order anything from them. But they seem to have a stock of almost everything. Did any member here successfully buy anything from them?
yeah you did right {:)}.......and you should never even think of buying from them.........
In most cases like this, the money gets stuck at the gateway. Here, ebs.in. Such failed payments get refunded automatically to the buyer in a week & the online store might not even get notified of the sale, or the failure. Did you contact gateway?
It happened to me once & that's how i came to know. But it takes away nothing from their lack of response to your mails.
All the members who got duped by THS.. Why dont you get together n file a consumer forum complaint? Its time to show these @&&#°¡€& that the RC community is not to be messed with. The few ppl posting here is the tip of the iceberg. Jus imagine all those ppl who save up their hard earned money to enter the hobby and get duped by this site and probably give up on the hobby.
Yeah my father told me the same thing.......but they could have at least replied to my emails once.....thanks for the suggestion I will definitely see to it
dont worry if your payment failed than it will be refunded in 3 to 4 days..
so chill...
regards
Okay let's see.....its already been three days....I hope the money will be refunded tomorrow.....and do you belong from thehobbyshop.in or what ??
:rofl: So Gunnu r u THS owner???? :giggle:
@Sagnik Why don't you contact the customer care of the payment gateway? Your problem will be solved.
Quote from: meet2ami on August 11, 2015, 11:40:59 PM
:rofl: So Gunnu r u THS owner???? :giggle:
@Sagnik Why don't you contact the customer care of the payment gateway? Your problem will be solved.
actually i had faced this issue with flipkart previously.. that my payment failed on payment gateway and amount was deducted...
and after 3 to 5 days i receive refund..
regards
Gunnu ....my friend......flipkart and THS are two very different things.......atleast in my experience
Guys, why dont we stop cribbing n do something about it? Too many ppl have been scammed by this site..
Quote from: Sagnik on August 12, 2015, 01:48:23 AM
Gunnu ....my friend......flipkart and THS are two very different things.......atleast in my experience
The question is not able flipkart or THS its about payment being deducted and not updating on the website. Which is done by the payment gateway.
As pointed out by Gunnu in this case the payment shall be refunded back to you in 4-5 days if ebs did not receive it due to some error.
You can also get in touch with EBS CC they might help you too.
Satya sir, since the site has a long history of scamming people, there is a possibility that the payment did go through but the site is designed not to show it. I hope this is not the case and OP gets his money back.
Hello Satya....ordered from your site for the first time, yesterday.......the items got shipped today ....thanks for quickly shipping my stuff......looking forward to have a wonderful experience with quadkopters.com
thehobbyshop.in real address
PL NO. 87, SR NO 83/2 NIGDI, SAINATH NAGAR, YAMUNANAGAR,
PUNE - 411044
Maharashtra - INDIA
Thanks for the address bro....but my issue got solved ...they had to refund my money...... After maybe more than a month of dragging around..... They they finally returned my money..... Anyways.... Plzz I would suggest no one to buy from this site...just stay away
dear friends am really un happy with the purchase with THE HOBBY SHOP.IN
placing the order on Date: Wednesday 26 August, 2015
Order Information - Order #4091
Qty. Products Total
2 ea. TURNIGY Plush 30amp Speed Controller 3,100Rs.
3,100Rs.Sub-Total:
180Rs. DTDC Plus/Priority (1 x 93.00lbs) (Delivery Within 2-3 Days of Dispatch):
3,280Rs. Total:
Status History & Comments
Date Order Status Comments
08/26/2015 Processing
08/26/2015 Payment Received
09/17/2015 Shipped by DTDC.www.dtdctrack.in no shipping details given
today its one month am not able to contact them either by mail or phone no response be carefull while buying from this agency its really fake shop i hope i have lost my money
thankyou
Yes you have lost your money. They are a fraud site . You can read a number of threads in the forum regarding their fake shops and products....
Always check the reputation of a hobby shop before buying.
Why don't you lodge a complaint against that shop in cyber crime/fraud. Department of police. You have the receipt /mail from them. If not take the screenshot of the order page and submit it to the police. This will ensure that no one gets fooled anymore by them.
There is also consumer forum these days. They are quite powerful.
I don't know why people still purchase from that site inspite of several warnings
Hello, neheruji.....I had the same problem......but I eventually got my money back....It took me around a month of dragging to get my money back.....what you have to do is contact the gateway with which you paid for your order....in my case it was EBS .....any other way of contacting THS will turn out to be a failure.......I hope you get your money back☺☺☺☺
I would really recommend buying from Satya Gupta....quadkopters.com......its the most awesome RC website i have seen in india
I agree. I have bought lots of items from him. But sometimes there are certain items which are not in stock in reliable hobby stores. And people find those items in fraud sites and fall for it.
Yeah exactly......that's exactly what had happened to me
I should have signed up to this forum earlier! :( A google search for thehobbyshop bought me here!
I placed an order for some parts for my new scratch-build on Saturday - the payment showed as failed on checkout, but amount was deducted from my account. I also received emails from both ebs and THS confirming order and payment. This was on Saturday.
Since then no information on the order and repeated emails have not gotten a response. The phone number listed on the site is not reachable.
I am willing to give the owner Pankaj the benefit of doubt. Maybe its just poor communication! Reading this thread now, beginning to feel doubtful if I am ever going to see the money!
Will not be keeping quiet though! Will wait for a week before initiating action.
Attached is a screenshot of the invoice.
Send SMS on the number.....first....saying you will go to consumer forum and file a case if you dont return my money....send email everyday......asking about the money..... I did get my money back after 1month of hassle......if still you don't get your money ....plzz do file a case.....this hobby shop will be down for good
Please read all my answers in the topic.......I had to contact the gateway.....to get my money back