Disappointed with RCBazaar's customer service

Started by Ganeshram, June 11, 2013, 01:38:07 AM

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sundaram

@ Ganeshram I was equally amazed and impressed with your Rover. Great work there.

would be more than interested if you would be kind enough to share the details on separate thread.

sainath

#26
topic closed from my side

RcBazaar


sainath

thanks. and thanks for quick replay this time

arun.sreelakam

You could have contacted them through phone right? Before posting something like this here?
Turnigy i10|Flysky 9xb|Hoverfly quadcopter|Arduflyer apm 2.5 with gps|Pixhawk|Homemade micro night vapour|Homemade ornithopter(in progress)| Reptile Quad with Gopro Brushless gimbal | Naza v2| APM 2.6 with GPS | Micro quad self made | FrSky| v911 Helis | 1200mm Hexacopter with 5d gimbal | 1300mm x8 With Red Gimbal | 1000mm Octo|

sainath

please read my post. i have already told i tried calling on number Tel: (+91) 80 41738892. no one was replaying .
Mr. Arun what I have done wrong posting this here when i am not getting proper replay for what i paid?

VC

You ordered for a few parts on 23/9 and today is only 27/9. Within 3 days you have become so impatient and disgusted that you have come out in the open and vilified a LHS? Come on Sir, give them a break. Resolve the issue amicably.  ???
Growing old is mandatory, growing up is optional!

sainath

i have not become impatient. i am just asking so that at list i should come to know. status of my order. as a customer i have that right. didnt i?
and btw. i dont have any personal issue with Rc bazaar. i can understand problem of arrival of new stock. but atlist i deserve to know that. 

avesh

yes RCB should have posted a scrolling marquee or something similar if they were stocking new items , store close :) , even i ordered on 22nd still no tracking yes but in case of ambiguity dilip @ facebook +1. He replies within an hour.   i think facebook and RCINDIA have became a better mean of communication for LHS.  :)
Planes are like feel-good buddy movies and helis are like horror films... you just have to like being scared!

sainath

Personally I dont want to create Bad reputation for RCB. normally i am occupied with my day to day business projects. Rc is only hobby which gives me relaxation. from 1st oct i will be again after my projects and wont be able to fly till it december or jan. if i had knew that RCB will be closed i would have ordered from some other store. so that i could  have got it on time and able to fly for at list for 2days.   

avesh

sainath we mean you no offence, raat gaye baat gaye,, :)
Planes are like feel-good buddy movies and helis are like horror films... you just have to like being scared!

sainath

ya thats true Avesh. dont want to discuss this more. I have closed topic from my side.

roby

i got a message from a wing member of rcbazaar that i may get radio's and lipo's in store, contact suresh.
suresh told me to deposit money. and now after i've deposited the money he's not replying to the mails.
maybe i'm too keen, maybe they've shipped the product, but i am desperate to track it. what shall i do?

santhosh-r

Try calling suresh...or the store.
RCBazaar has a very good reputation and customer support.
Spektrum DX6i | Phoenix V4 | CoroTrainer | Tamiya Baja king 2WD | RCTimer F450 Quadcopter

girishsarwal

Quotemaybe i'm too keen

You have your answer...;)  :thumbsup:

RCB is a reputed seller. Sit back and relax, watch some nice flying videos
gs

roby

okie done. but i want my things soon, and it's an indirect transaction, i've not ordered it online. so i'm not that confident. atleast they could have given me a receipt or a bill

girishsarwal

Quotebut i want my things soon
- the shipment will take its own time, about 3-4 days

Quoteit's an indirect transaction
- believe you had the choice of ordering it online...should've thought before committing the transaction. I am not trying to ward you off, but it's time we all get responsible, like we expect from the statesmen of this country ;)..

Quoteatleast they could have given me a receipt or a bill
- did you ask for one? taking responsibility for actions is de facto for this hobby

In any case, Sujju sir from RCB is active on this forum. Your post is enough to ensure its in his knowledge. Might want to add a cup of coffee/glass of juice/bacardi along with that video ;)

PS: Welcome to the forum
gs

ashimda

I shouldn't worry to much, we noobs are always too eager. Same sort of thing happened to me, and in the end my order was shipped the very next day. But yes communication seems to be an issue with some LHS. As far as I have read, RcBazaar is rock solid. The only problem is their shelves are bare.

Regards Ashim.   

anwar

Quote from: roby on December 12, 2013, 10:20:21 AM
i got a message from a wing member of rcbazaar that i may get radio's and lipo's in store, contact suresh.
suresh told me to deposit money. and now after i've deposited the money he's not replying to the mails.
maybe i'm too keen, maybe they've shipped the product, but i am desperate to track it. what shall i do?

1.  You are posting in the wrong forum.  Do you do everything in life with this haste ?

2.  When exactly did you deposit the money, and when exactly did you try to contact him ?  Tell us the exact hour of the day.

3.  Have you ever dealt with any other entity, and were their response faster ?  At the very least you should give the store one business day to look at the order and verify payment and couple more days to ship the item, before giving you a tracking number.

Of course it is your money, but you do have to think from the other person's perspective also at least a little bit !

Hangar : Please see my introduction.
RC India forum and me : About this forum.

roby

My fault, my product will ship today. And rc guys are really very co-operative. I was not expecting this early response.
I was worried because my friend bought a radio tx and rx 6 ch, for 15,000 bucks. i thought how can rcb offer such a thing at 2600 bucks. I thought something may go wrong.

johnywalker8pm

no bubble wrap.. nothing ..  :banghead:
just like a letter.

utkarshg13

From which store did you ordered this?
"If you were born with wings, do every thing you could, for flying."

johnywalker8pm

rcbazaar.. fortunately it got delivered without any damage..  :thumbsup:

utkarshg13

Seriously, this was not expected from RCB. Such a reputed store doing this thing... You can drop a mail to them telling about this once. He's also on the forum, so you can tell him here also.
"If you were born with wings, do every thing you could, for flying."

moorthy

Thank god battery has not been delivered in envelope  :giggle:
You want to go up---pull the stick back--You want to go down---pull the stick waay back!