Feedback on local hobby stores / LHS

Started by avinash.tutu, March 05, 2010, 01:36:44 AM

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kumardasai

for me too. They have replaced my savox servo. which was not working by default.
I know how tough/difficult it is to replace such electronics.
Good Job RCBazaar....Keep it up.
Blazer, Sky Surfer V3, Fun Jet, WLToys V913, WLToys V977, HiSky HCP 100S, Skyartech Wasp V3.

frankinsmoke

Over the past week I have placed 3 small orders across 3 different stores.

Quadkopters.com/RCBharat/RCBazaar

The response time from order placed to shipping was awesome in all 3 places. Especially love the fact that RCbazaar lets us pick the shipping mode of choice and dispatches stuff so soon.

Great job guys! Thanks a ton!

:thumbsup: {:)} :hatsoff:

Guru-smg

Recently bought an electric monster truck for my son from Rcbazaar,Bangalore. There was some problem during its first run. When contacted store i was asked to send it back for check up. Since they maintain spares stock for the same, thought required part would be replaced.

I was asked to wait for a while. To my surprise they asked me to pick up new truck from recent consignment. And no charges... though the new arrival costing more than what i paid when bought.

Thanks Rcbazaar and team  :thumbsup:

ashimda

Being a noob in this hobby my first purchase was from RcBharat. I ordered a Sky Surfer ARF, made the payment with a Rs 1170/- shipping charge.
I lost contact with RcBharat after payment, but after 5 days finally received Tracking number and all was well. I received my Sky Surfer a couple of days later via DTDC and to my horror The package looked like someone had stepped on it. I opened the package and found that one of the wings was bent out of shape and the Fuse was bent near the nose and tail. I also did not receive the wing spar or any control arms. The package was also sent via surface transport.
I did do my home work before choosing a seller, and Rcbharat seemed like a good bet. I suppose its just my luck.

RcBharat

Hey if you have any problem with the parcel you should contact us first, before posting it out in public, they are many cases in which customers receive damaged parcels,  lost items and all those were sorted out by contacting us.

I still believe you should had given us a call, we never ever received any call or mail from you regarding the damaged parcel.

Anyway write to us, your problem will be solved.

Sent from my GT-N7100 using Tapatalk 2
Visit us at      http://www.rcbharat.com
Follow us at    https://www.facebook.com/RCBharat

ashimda

 I tried to contact you regarding my tracking number with no result. It was only after I posted on the forum regarding the same, that you finally responded. I am not a person who enjoys speaking negatively about others. I am associated with other Forums and I have never posted a bad word against another member.
Regarding the parcel you sent, the damage to the model is repairable. The missing wing spar will not be missed because I planed to change it out for a solid one. As for the control rods, I can fabricate those easily. The thing that bothers me is the shipping charge. 1170/- bucks for surface transport and a little bubble wrap?

saikat

can you post a pic of the damage ....
just curious and not taking sides.

ashimda

Will do, let me just figure out how to post pics.

anwar

Quote from: RcBharat on December 07, 2013, 01:26:52 PM
Hey if you have any problem with the parcel you should contact us first...
I still believe you should had given us a call, we never ever received any call or mail from you regarding the damaged parcel.

Quote from: ashimda on December 07, 2013, 07:39:32 PM
I tried to contact you regarding my tracking number with no result.

Two stories.  How exactly did the buyer attempt to contact the store ?
Hangar : Please see my introduction.
RC India forum and me : About this forum.

ashimda


anwar

Yep... that is fairly black and white (unless the store has an explanation).
Hangar : Please see my introduction.
RC India forum and me : About this forum.

pranavchitte

Hello all,
Beware of Jubilee hobbies.
This man is fraud.....
I have ordered 10 phantom batteries from him. he asked to deposit the money in his account.
I deposited money in his account.
next day he said that his salesman got off that why he was unable to courier.
Next day he said that battery got leaked and airport authority called him.
From next day when I called him, he did not respond & now this cellphone is coming switch off.
nd him, pls give hi
So for me the man is fraud... his name is deepak singh(according to him)
After a search, i found that he is from vizag. if anybody found him, pls provide me his no.
Beware of Jubilee hobbies.

Regards,
Pranav Chitte
09766457697
www.pbcaerohub.com

aman1256

By which number you were contacting him ???

pranavchitte


aman1256

Oh i see ok let me just do some investigation :)

rockmania.89

Hi folks,

How has your experience been when ordering from sharma model aero's online store.
I have placed an order there for an engine.

I had called them up for the status check n this is what the guy on the other end said.

Me: hello,order no ### kab ship hoga?

PhoneGuy: kab kiya order?

Me: Sunday ko kiya tha or paise credit ho chuke hai aapke account me.

PhoneGuy: Arey Sunday hi kiya na,itna jaldi kya hai?

Me: Stunned!! :headscratch: :-\

I din know what to say!!!  :o

rcpilotacro

Sanket

Sharma models have been making engines even before you were born, they are the pioneers in models and engines in india, most probably some worker must have picked up the phone, Vivek or Sharma uncle for that matter are good folks to deal with.

Have patience your engine will reach you, aeromodelling is all about patience , perseverance and indefatigability.
Gusty's Hangar and Introduction.

A Good pilot will practice until he gets it right,
A Great pilot will practice until he can't get it wrong.

K K Iyer

@rockmania.89
Like rcpilotacro says...
Sharma Aero is the second oldest manufacturer in India.
Their engines go to UK, Australia etc.
They have been suppliers to NCC for decades, and are doing interesting work with the Air Force.
On top of that they are really nice people.
Don't worry, you won't get cheated!

sanjayrai55

Very true. Sharma are really good in everything they do  :salute:

rockmania.89

@rcpilotacro. I am sure that they are making engines for a really long time but that doesnt mean or imply that they get a right to talk to a customer like that.
I believe over these years a businessman will understand that talking to a customer like this is not the best way of conducting business. Although born later i will neva talk like this to a customer.
Also i really dont know any of the owners personally and i believe there is no need for that. Please understand that i havent asked for a favour, we r just doing business and i would reiterate that this is not the best way.
For me it was sharma model aero that i dealt with, i really dont have to knw who was on the line. Customer is the last person u wanna take for granted. And for the patience, i am not a newbie, although my profile states that, i do know how much i will have to wait before receiving a shipment. The issue is all about the treatment given to me as a customer.

@kkiyer: i have no doubt that they will ship it. :) I m not worried about that. All that pinched me is the way i was treated.

@sharmamodelaero owners: all due respect to ur experience. But i firmly believe that this is not the best way. Just for humble feedback and in full support of LHS , please check for such instances. :)

anwar

Well said RockMania ! Respectfully pointing out a problem... not seen much these days !
Hangar : Please see my introduction.
RC India forum and me : About this forum.

KALYANPRODHAN

Surprisingly, Sharma Aero manufacturing unit was in Howrah before a few decade, but instead of getting flourished in Kolkata, Kolkata lagged far far behind. Once upon a time India hobby shop was proud to the poeople of Kolkata, but now, we don't go there for their process of treatment. Not only NCC but  other aeromodeller's organization was in Kolkata once upon a time, but just vanishes.

While in other city, or even country, aeromodelling is going generation by generation, and is more flourished, even the spair cost is reducing day by day (when inflation is considered) why annual aeromodellers meet stopped at Behala flying club ?

Truly speaking, I have doubt on the present generation hobby personnels' helping attitude rather than business. While, kolkata would be the macca  of aeromodelling in India, I have to purchase spares from Bangalore or delhi or sai. Who can be blamed for these... ? For existence profit is required, but high sales figure due to higher sales quantity is better than high profit margin.

Even this forum have born to flourish the open minded modellers, who are really ready for help, I can say... but compared to whom ?
We have to unite and to prove ourself to make indigenous products as well as marketing / Canvasing them. I'm sure we must achieve success if we try unitedly.

khan007

dont buy by any thing from them  i got cheated

khan007

i ordered one 3.5mm bullet connector,mystery pentium 30a esc,mystory 1450kv brushless motor,zop power 2200mah lipo battery.mystery 9g plastic g servos(4no),and 7x3.5 pro.and only thing i got was the 1450kv brushless motor and some  bullet connecters

SideWinder

When did you order,mode of payment? Did you contact the seller? And what is the response from the seller?