anwar sir, when i took the charger to the shop owner and showed him a demo of charger getting switched of 5-10min of charging, he simply opened the box and said that the transformer gets hot and hence charger switches off. he said he can't do anything. he opened charger in front of me and after denial closed it and gave it back.

guys .its been 1month and 1week after i ordered materials from rcbharat.still no parcel and now rc bharat guy sai krishna is not attending any calls

Krunal, see people prefer sealed box items. Atleast I do. And since Rc Dhamaka is a reseller, how can they test it. So they would off course direct you to the manufacturer same as shops do in case of mobiles in India. Unfortunately in your case the manufacturer is in China.Not sure if repair is possible.

Rc Dhamaka on the other hand can also as a goodwill gesture provide you a replacement and they can sort the issue with there suppliers/manufacturers later on.

Just my 2 cents.

I too had bad experience with RCBharat aka Sai Krishna. I ordered items worth about 7k INR a few months ago.

Before the order (my first RC order)he was all nice and never forgot his Yes Sir, Please and Thankyou
After order & payment all of a sudden he got extremely busy, stopped picking his phone, didn't reply to e-mails. After 10 days told me his father was sick, next 5 days he was out of station. When I told him I am going to write in this forum he dispatched the order, no tracking id or anything. All items including The Transmitter were jammed in a broken box somehow. Same story with Invoice as mentioned above.

When I called again he told me he was busy and disconnected the phone. On top, the Transmitter had issue so when I called, he tried  multiple times to shake me off, finally he agreed to look but specifically told me not to bring the Transmitter packing box . He was not at home when I reached there on a pre-agreed time so  I had to talk to his father who said he knows nothing of the deal nor what he had promised me to look into neither anything about RC. Apparently Sai Krishna had no intention of keeping his promise.

This guy is here ONLY for money and is extremely RUDE and intents to CHEAT. He however wears a MASK infront of senior members here to keep his reputation intact. BEWARE newbies.

Quote from: FlyingBrick on February 12, 2014, 02:06:12 AM
He however wears a MASK infront of senior members here to keep his reputation intact. BEWARE newbies.

+1 I too have felt the same

http://www.rcindia.org/index.php?action=trader&id=4768

I see 5 positive feedback.  Why are people not using the trader feedback system here to warn others, despite multiple reminders ? This is the most obvious way others will notice negative feedback about anyone !

he has one -ve now. Better late than never.

good step @FlyingBrick    this will help people be aware and seller too aware to give proper service to retain the rating.

although RCBharat has the most excuses all the times (issues more than any government and busy more than Ambani's). His excuses might be legitimate some times, but now the condition is that if he speaking truth or lie, only he and god knows.

@anandp,
as many of us know it is far too difficult to give a -ve rating than a +ve one but after dealing with him for about 3 weeks & listening to all the @#$% ...this one had to go, though a bit delayed.

I would still look at it on a case by case basis only, may be he was having a bad spell etc. more importantly for me, I have a firm belief of inherrant goodness amongst all & I want to keep it like that.

Quote from: krunalmarakna on February 09, 2014, 08:21:35 AM
supply is a.c.   

You need a DC supply of between 12 and 15V and a rated current of - at least - 2 amps.

guys i got my order frm rcbharat .i think he is not so bad.i told him that i need it urgently so he sent be parcel.he didnt even botherd for things he send me mistakly

sent the charger back to rcdhamaka which they received back on 22nd of feb. sorry for late updation here as i was busy with my exams. talked with them on phone, he said video will be uploaded on this forum. so now waiting for it.

Quote from: krunalmarakna on March 11, 2014, 09:14:21 PM

sent the charger back to rcdhamaka which they received back on 22nd of feb. sorry for late updation here as i was busy with my exams.

What does this supposed to mean krunal ? got it back ? got a new one back ? or the same one which you tried to tinker with and burnt the PCB then blamed it on the most trusted LHS back ? what is it. ?

When you were so quick to draw the gun and shoot down the LHS, how come suddenly exams came in your way from posting that you got it back, i am sure when you went for your regular chores and sitting there you could have posted that you got it back, no?

Once again laddie, please be patient before you tick off somebody, people who are quick to draw IMHO are short tempered in life (you may not be one, be that as it may). they suffer from home and work front. Mark my words and the day that i said this.

PS

Why am i getting a feeling with this kind of attention to detail. the packing in which you have sent it back to LHS would be sub standard one. correct me if i am wrong.

1) rcd got the charger on 22nd of feb
2)the charger was jst opened, no part was even touched then how can one tinker with it and burn the pcb?
3)i called them on 8th march, he said he will upload the video. so was waiting for the video.
4)the charger is still with them.
5) i don't think the packing was substandard.

Hi Krunal

Yes we did ship out the Charger to Krunal on the 20.01.2014 which he had recd on 21.01.2014, he called around the 1st week of Feb 2014 that the charger does not ON. When we said that try checking it again and has he also attached the battery he said he will try and get back. He then called again on the 8th stating that the charger is faulty and it does ON now but switches off after sometime. He then states that it is defective and we should replace it, to which we said that we need to have it sent to manufacturer for the warranty claim if any and he needs to send it to us. To which he said he is not willing to wait and needs a replacement immediately, therefore we told him to send it to the manufacturer directly if it is so urgent.

Then he puts this up on the forum.

Quote from: krunalmarakna on February 08, 2014, 10:27:35 PM
bought emax ec-0857 charger from them.
tried to charge lipo(2200mah, 3s) but the difficulty i faced was after every 3-4min charger  automatically switches off.

took it to the electronics repairing shop and they said the problem is with the charger.

how can they send a faulty piece, atleast they should test it before shipping.

We do not open packages or use them before shipping.

Quote from: krunalmarakna on February 10, 2014, 11:28:14 AM
i hv not done anything to the charger prior to using it for the 1st time.

Can you elaborate

Quote from: krunalmarakna on February 10, 2014, 11:32:06 AM
anwar sir, when i took the charger to the shop owner and showed him a demo of charger getting switched of 5-10min of charging, he simply opened the box and said that the transformer gets hot and hence charger switches off. he said he can't do anything. he opened charger in front of me and after denial closed it and gave it back.

Kindly make up your mind as to when it switches off as earlier you mentioned 3-4min and now you say 5-10min its nearly 100% more in time difference.

Kindly note that once you open up any product by yourself or any unauthorised person the product will automatically lose warranty.

Quote from: krunalmarakna on March 11, 2014, 11:30:19 PM
1) rcd got the charger on 22nd of feb
2)the charger was jst opened, no part was even touched then how can one tinker with it and burn the pcb?
3)i called them on 8th march, he said he will upload the video. so was waiting for the video.
4)the charger is still with them.
5) i don't think the packing was substandard.

1) yes we did receive it on the 22nd of Feb. called you but you did not answer our call.
2) Please see the attached pics, hope people can then decide.
3) The video is about 1GB so will surely upload it if required.
4) Yes it is with us and if you require us to send back to you kindly pay for the return shipping.
5) Picture is attached.


You can also see that the stays are broken and there is a burnt mark on the PCB which is very clear and it is tinkered with, hope the same did not happen when you sent it back in courier on its way to us.

Also we have tried charging 3 Cell Lipo and it is charging pic attached.

Thanks & Regards
Team RCDhamaka

Quote from: rcdhamaka on March 12, 2014, 07:01:32 PM

You can also see that the stays are broken and there is a burnt mark on the PCB which is very clear and it is tinkered with, hope the same did not happen when you sent it back in courier on its way to us.

HAHAHAHAHA! I love the sarcasm!!  I also respect the fact that you have responded with so much clarity and detail.

Just thought I'd share my experience with a similar issue.

I bought an emax unit in the states few months ago to make a briefcase charger, its small and compact and didnt have a high output rating but suited me fine, t'was just for emergency charging, the portable kind you can carry around, wanted to work it with a 12v battery directly connected to it. It worked fine when on battery, but when I would power it up via a 12v adapter connected to a wall socket, it would come on and work fine, but once the charging began a few seconds later it would go off, and reboot. I soon found the issue was with the adapter, that it wasnt supplying the needed current.

Point is, if your charger isnt working when powering it via a 12v adapter, chances are your adapter might not have enough juice to power the charger.

Hope this helps and I hope im not repeating something someone has already said

Cheers

Krunal there you are

(a) You warranty lapses the day open the board. I refuse to believe your theory of the electronic shop did some check and told you that it is faulty. The fact of the matter is, it isn't completely faulty. it is charging and it is switching off in 10 mins. unless the shop fella opens it he wouldn't know that the board is burnt.


(b) it is very very apparent from the pic (see image) that your electronic shop (While you were not looking may be ) tried to solder / desolder the board. This is where you further lost your chance of a replacement. Even if RCD sends it to the OEM with this kind of board will they get a replacement for you? Answer this question honestly buddy !!

(c) The main question is why did the charger behave in this manner (Switching off after 5-10 mins) ? it did because you left the charger 'on' with the batt at night and went off to sleep. that IMHO is suicidal. Lipo batt can explode and depending on you apartment type and where you kept it, could even kill you and the occupants of the dwelling

In the end it is very very apparent to me and i dare say, to many members here, that you are indulging in (a) Unfair means of posting here on the forum trying to bring bad name to a very highly reputed LHS (b) Thereby indulging in arm twisting tactics

PS
Your story very sadly reminds me of a some reflection of our country (The one which i love the most) where we lie about the age of a child to get a half ticket and consider it to be a big achievement.

PPS
Once again i am no fanboy of any LHS, i most of the time stand first if the case merits standing against an LHS (See my earlier posts you will know) and i don't stand to gain anything from RCD. LET me make that point loud and clear

Quote from: CaptG on March 12, 2014, 08:21:32 PM

Point is, if your charger isnt working when powering it via a 12v adapter,

Archie

features of this charger are:-


· For 2-cell (7.4V) and 3-cell (11.1V) Li-Poly Packs
· Fixed charge rate of 1.2A
· 100V - 240V AC input
· Automatic balancing of multi-cell packs while charging

it is plain and simple plug it into the wall socket kind, no adapter required

1) when i called you for replacement, you said that for warranty purposes i need to send the charger back to its manufacturer(i.e. to china). He further added that if the charger was of 2-3k then i can send the charger to rcd and he would have shipped it back to china but my charger's cost was less (550/-) so he cannot send it back.

2)the time of getting switched off was less than 10min.

3) when i first told you about the problem, you said that it cannot charge a battery of capacity >1000mAh whereas now i am using another charger(Output Current: 3 * 800mA ) and i don't have any issues charging a 2200mAh battery.

4)

Quote from: rcdhamaka on March 12, 2014, 07:01:32 PM

You can also see that the stays are broken and there is a burnt mark on the PCB which is very clear and it is tinkered with, hope the same did not happen when you sent it back in courier on its way to us.

no again i am saying it's not tinkered here. the same might have happened on its way to you from its manufacturer.

5)

Quote from: rcdhamaka on March 12, 2014, 07:01:32 PM

1) yes we did receive it on the 22nd of Feb. called you but you did not answer our call.

i may not be available when u called(i.e. i might have missed your call)  but you should have called back again.


6) again i am saying that the shop owner did not touch any part.  he simply opened the box and said that the transformer gets hot and hence charger switches off. he said he can't do anything. he opened charger in front of me and after denial closed it and gave it back.

7)it was not staying 'on' for more than 10mins, then how can i leave it 'on' for the entire night?

Quote from: krunalmarakna on March 12, 2014, 09:45:13 PM
1) when i called you for replacement, you said that for warranty purposes i need to send the charger back to its manufacturer(i.e. to china). He further added that if the charger was of 2-3k then i can send the charger to rcd and he would have shipped it back to china but my charger's cost was less (550/-) so he cannot send it back.

Already explained in detail in reply #214.

Quote from: krunalmarakna on March 12, 2014, 09:45:13 PM
3) when i first told you about the problem, you said that it cannot charge a battery of capacity >1000mAh whereas now i am using another charger(Output Current: 3 * 800mA ) and i don't have any issues charging a 2200mAh battery.

We clearly told you that the chargers max Output Current is 1000mAh

Quote from: krunalmarakna on March 12, 2014, 09:45:13 PM
no again i am saying it's not tinkered here. the same might have happened on its way to you from its manufacturer.

So according to you shipping lines also are into repair/tinkering works 

Quote from: krunalmarakna on March 12, 2014, 09:45:13 PM
i may not be available when u called(i.e. i might have missed your call)  but you should have called back again.

Learn some etiquette and you will know why

Quote from: krunalmarakna on March 12, 2014, 09:45:13 PM
6) again i am saying that the shop owner did not touch any part.  he simply opened the box and said that the transformer gets hot and hence charger switches off. he said he can't do anything. he opened charger in front of me and after denial closed it and gave it back.

7)it was not staying 'on' for more than 10mins, then how can i leave it 'on' for the entire night?

Did not touch any part but opened it.......... and also transformer gets hot...... And after denial of what ? 

This is going to be our last post on this topic.......people/members will decide how truthful you are  And no amount of arm twisting is going to work.

Sad to see that a reputed seller and a backbone of our hobby, like RCD has been forced to justify themselves on an open forum. Shame.

ok then. i hv put my points.

p.s.: i am a student and bought it for one inter-clg project. and i think 550/- is more valuable than your brand and image. it was a good learning period for me.

RCD is one of the best hobby shops in india i always receive my parcel before time and that too every item is packed in individual plastic bags that no other seller does in india p.s i have only dealt with rcforall and rcb ......  
So it's very hard to believe about getting a faulty charger maybe you are new to these things and could have used it in a wrong way but you should first sort out this thing privately rather going publicaly

Regards
yash

Rcd is the best shop, i came across.
Just a small sujjestion to Krunal. As you can see that the charger is working, you cam have it back and use. May be you faced problems due to unaware of, how to use, or due to bad Lipo.

Quote from: VC on March 12, 2014, 11:43:48 PM
Sad to see that a reputed seller and a backbone of our hobby, like RCD has been forced to justify themselves on an open forum. Shame.

VC, I know ive already been accused of taking a shot at you... but really... I just couldnt sit quiet about such unjustified comments, especially when its accusing a company that has a reputation of over delivering.

I think your comment is unfair and unwarranted, and before you or anyone replies with a "thats not what I meant", let me please say, say what you mean then!!

They have not been forced to reply, infact to the contrary, the case he presented shows that he didnt actually need to do anything in response to a cheat! Hes actually taken time out to respond kindly to a kid who is very obviously trying to lie! Thats alot more than most other companies on this forum do. Infact speaking of big companies; the other two that we were discussing in the last two days still havent bothered responding to my accusations towards them. But RCD did!! I CANNOT FATHOM HOW YOU WOULD THINK THIS IS A SHAME?!?!?! Shame on the others for not giving a damn (or hiding in silence with their tails tucked in, waiting for everyone to forget the issue).

Im proud to know there are LHS' that will stand up to accusations, even tho they know very well that in this case they didnt need to bother.

Im sad to see non of the other older members here didnt say what I am saying to you. Perhaps they thought it wiser not to say anything to you? Well let me state clearly, I dont want to get into any verbal spar with you, I just refuse to accept injustice.

Good job RCD, please continue being responsible. And if and when the fault is ever yours, which im sure a case or two may arrive, I wish you have the courage to apologies and restore too (and from what we all know, you already do, but im just saying!). 


Im curious to know if other people also think that its a shame to explain ones self when you are in the right?!


I remember only a little french from the time I lived in Paris, but if im not mistaken L'enfant Terrible du RCIndia translates to "the terrible child of RCIndia". I pray this isnt meant literally!
Cheers mate.

PS:  seemingly standard disclaimers ; im no ones and no company's frikking fan boy, im just here to fly!