hi vetzo...
happened to see this post... this will be taken care of and the Pune team will be in touch with you

regards
team rcbazaar

I am confident that you guys will solve this.

Dear members.

Like to share my horified experience with ths who's website is scam i

Order placed on 3rd october , goods yet to ship as on date and they do not revert to my calls, SMS or email to know the status of the shipment or refund.
With too much deliberation at last i had place order to THS but feeling sorry and getting fractured due to my decision to purchase indian website to support rather than ordering from amain.com  or hobby king.com/

i never come across such website who do not bother to revert for the order status after making payment and i had confirmed the availability of the stock before ordering. 

******, let them have my money,  not worried about it but felt let down for the decision to support local Ecommerce venture.

pls be-ware  i do not know other members indivigual experience with the website,  my intension is not to spread negativity but could not stop myself .
experience member pls let me know where i can order , I'm basically in to quadcopter, RC cars and I'm a beginner .

damn, not good, no business ethics

Lots of existing similar complaints for them even on RCIndia.
The irony of the situation is that apart from "Not responding to Buyer's concerns", they do also don't bother to respond to these "complaints".

No Donut

Try to contact Pankaj - http://www.rcindia.org/profile/?u=567

Now, that so many have mentioned this , I think I was lucky that I ordered through there ebay store , that's why they shipped it so fast ( although they could have just personally delivered it to my house in Lucknow) . When I purchase a product through ebay , the money goes to paisa pay and once I confirm that i have received the item , then it gives them the money .

Dear members.

Like to share my horified experience with ths who's website is scam i

Order placed on 3rd october , goods yet to ship as on date and they do not revert to my calls, SMS or email to know the status of the shipment or refund.
With too much deliberation at last i had place order to THS but feeling sorry and getting fractured due to my decision to purchase indian website to support rather than ordering from amain.com  or hobby king.com/

i never come across such website who do not bother to revert for the order status after making payment and i had confirmed the availability of the stock before ordering. 

bastards , let them have my money,  not worried about it but felt let down for the decision to support local Ecommerce venture.

pls be-ware  i do not know other members indivigual experience with the website,  my intension is not to spread negativity but could not stop myself .
experience member pls let me know where i can order , I'm basically in to quadcopter, RC cars and I'm a beginner .
[/quote]Day 11 . Still no response from thehobbyshop.in.  I do not believe any professionally run business can just ignore replaying to customer that too customer who paid.

For some members who personally message me and did not believe my claims pls find image.

Order placed on 2nd October, but. As of today is the 13th September the order is still in process , this is for the material in stock.

I received all the parts today. Thanks RCB.

Please mail us your query.




Thanks and regards.

THS



Thanks for Contacting TheHobbyShop Support.
www.thehobbyshop.in
Support email:

The Hobby Shop.....again a complaint of non delivery of order.
I had ordered two connectors on the 8th Jan 2015. It was mentioned on the site that the order would be delivered in 3-5 days. Till today I have not received it. I have sent them mail and also sms as they are not available on phone. But no response. Fortunately my order does not amount to a large value and hence I can bear it but its for the future buyers that pl be aware that this LHS is not trustworthy...

The Lotushobby is now charging rs 175 per payment to the bank for all purchases.  I am not sure if the Banks all over the country do so.  Please someone clarify this....

My top picks are -
1 - RCD , well they are the best . Karthik and sanjeev are true gentlemen , i have bought 3 planes from them (not single cratch on them , all were delivered withen a week) . The prices are the best (comparable to towerhobbies) i wish you guys all the luck in the world .
Ps- please get us greatplanes (pretty please)
2 - indian hobby shop , what a great ebay store , have bought a good amount of spares from him , all were shipped the very next day , they were packed to survive a nuclear war . I have never had a single complaint for him . Keep up the good work mate .
3 - RCB , another good site , i got my avionic motor and esc (for my nexstar) from them , they were very helpful in letting me chose the right motor . Once one of my parcel got delayed , but i raised the issue and it was solved .
4 - Rcskyhobby, Have bought some stuff from them , but what ever little i bought from them was delivered in great condition . Tornedo fuel is a blessing (i hate mixing my own) and tornedo after run oil is a good option to keep the gum away .
5 - kinetihobbies, vishal (owner) is a very genuine guy . I have only bought batteries from him until now and btw 'haiyin' batteries are bloody good , and the prices are awesome (he has a ebay store as well) .

On Jan 28th 2015, I purchased a 40A flightline ESC from rcdhamaka. The transaction failed to complete on their website even though it was successful on payu.in payment gateway. I immediately send an email through their website regarding the failed transaction. I also made a complaint to payu.in regarding the matter after which payu.in showed a successful transaction screenshot to RCDhamaka and requested them to immediately solve my problem(twice). RCDhamaka then requested me to send a screenshot of my shopping cart step 3 of 3 so as to enable them to process my order and also requested me to please mention to the guys at payu.in that I am not claiming any reversal payment. On 29th Jan, my shopping cart screenshot was send to rcdhamaka and they replied that they have received the attachment/screenshot. On 30th Jan, I was told that the item was shipped but when I asked them for a tracking number, they started ignoring my emails and phone calls. It's been 8 days since the item was claimed to have been shipped. I still have not received the tracking number or the item. screenshots are attached as proof.

never expect this from RCD.. i never face any issue with RCD bought many things from RCD and get within 3 days..

regards

It's not a matter of regular transaction but a failed transaction. Usually the amount is reversed to the bankers. Even if not most traders don't claim it and cancel the transaction and urge to make fresh transaction for accuracy of accounting. Give RCD sometime surely you will have positive resolution. It's not their fault that you had a failed transaction. It take 8-15 days for to set right this failed transaction. As a trader it's in his best interest to go ahead with the order when the amount is positively in his account. Wait for it.

Quote from: sundaram on February 07, 2015, 08:25:55 AM
It's not a matter of regular transaction but a failed transaction. Usually the amount is reversed to the bankers. Even if not most traders don't claim it and cancel the transaction and urge to make fresh transaction for accuracy of accounting. Give RCD sometime surely you will have positive resolution. It's not their fault that you had a failed transaction. It take 8-15 days for to set right this failed transaction. As a trader it's in his best interest to go ahead with the order when the amount is positively in his account. Wait for it.

I'm not saying that it was their fault that I had a failed transaction. I was just asking for a tracking number as they told me that the item was shipped. why are they so hesitant to give that?

LHHS - Local Hobby Home Stores Dime a dozen open each day! They have a warehouse, staff, technical team & marketing team et all! ALL run by one and only "the hobbyist" in him. Not to forget its the LHHS duty to safely pack a product and ship it out at the earliest with tracking details. Is all this possible by one person? It is maybe to cater to 'one person'
With the multi-tasking time becomes an issue and quality of the service and customer care goes out of the window. I have witnessed this first hand with two out of three LHHS recently.

The number of un professional, poor attitude LHS owners are growing by the day.
They place a bulk order of the most wanted items on the forum, hustle with the supplier for an under invoiced bill, haggle with customs (by now they know them) and 45-50 days later an e commerce business is glowing! WRONG!  

www.weloveRC.com  yes we all love RC the million dollar question is do you know how much we love RC too? the challenge you will face dealing with the thousands who love RC like 'you' do can you cope with it?

I would never bash "LHS"  here but would rather keep people warned even though the owner may be great he cannot cope up with the demand once he goes public (out of forum and the real world) dynamics of the business work on trial error basis.

Recently ordered and witnessed the chalta hai attitude from a large hobby store for a small part. They claim they lost the receipt and hence no idea when I will receive the product.
THIS ATTITUDE! better pick your words wisely. Its been six days now for something that weighs forty 40 grams and is located a mere thousand six hundred kilometres away in our own country!I am still waiting and hope the concerned person reads this and learns.

Also like to add that one individual may have a great shopping experience with a LHHS OR LHS OR brick and mortar store but another can have a nightmare. Please let an "individual" sort their issue out and not support the store blindly because 'you' got a good relationship going with them. The herd mentality got to go!

*Disclaimer* - this has nothing to do with Rcdhamaka and/or Sanjeev and Karthik the great people behind the store who I know personally.
They still are the only real Hobby Store in the country be it online or physically. Rcbazar is  second place in my opinion.

Issue has been solved. Thanks RCD.

Good to hear that vezoto !! in hind sight !! were you quick to draw ! before looking at the whole issue ?

 I opted for a refund. My bank not showing me the text message regarding the refund or the reflection of refunded cash in my account + the communication problem between us during the period ( they were in Europe ) played foul.

Quote from: vezoto on February 17, 2015, 10:50:35 PM
during the period ( they were in Europe ) 

I know, that was the day i guess Karthik lost his mobile some 2 hrs from Munich, i guess

How is RC mumbai,no one is responding to my queries?

I need a cheerson cx 20 ,which as per site, they have in stock,but none of queries have been attended to,till now

we need to be able to share our experiences about the stores so that others do not get into similar situations .I need to caution you about my experiences about 2 stores .Firstly Funnhobby / Lotus corporation Ahmedabad .This store has not been able to send me 6 tubes of Balsa cement for which I paid an year back !When I odered by email it was confirmed to be sent later but still waiting after an year , this is totally against any business ethics.I even sent him 2 mails but nothing .
Secondly  3 weeks back I ordered some stuff from a New store  : RC MUMBAI . This store shows stuff as available on the site , and after payment they show some stuff as BACKORDER ! ???No other hobby shop allows you to shop and pay and then showitem as BACKORDER .This store does not attend Telephone calls and does not believe in any emails for ORDERS RECIEVED , PAYMENTS RECIEVED ,SHIPPING details etc . After I placed an order and paid on the site ,  they cooly show some stuff as BACKORDER , when I rang up , I could contact, after many attempts when I could get through they cooly tell me some stuff is backorder and they will ship it seperately later when it is recieved . I paid for a 5 Amp Esc Rs fifteen hundred and till date after 3 weeks no action , they dont attend the phone also .This store is living STONE AGE where firstly they dont have a Payment gatewat , so we have to do a bank deposit , secondly they dont believe in EMAILS ? attending customer calls , thirdly they allow a customer to pay for stuff they dont have in stock and fourthly their overall response is irritating ! SO DEAL WITH THIS HOBBY SHOP AND FACE ALL THE UNPEASENT EXPERIENCES YOURSELF! Even another flier at Hyderabad also narrated such  some other unpleasent  experiences !

see my post on RC MUMBAI and in case you want to go through all this similar experince go ahead