by far one of my fav shops! prices are amazingly good!
bought most of my stuff from here!

E-clip for bell motors with 3mm shaft @ 3 

http://thehobbyshop.in/index.php?main_page=product_info&cPath=7&products_id=51

www.thehobbyshop.in

Thank you Sukrut sir .

Boat combo @thehobbyshop  : 1720 

http://thehobbyshop.in/index.php?main_page=product_info&cPath=13&products_id=57



Boat COMBO




1) Motor

Specs:
KV: 2200kv
Shaft:3.17mm
Voltage : 2S~3S (7.4v to 11.1v)
Weight : 50g
2)ESC

Specs:
Weight: 22g
Size: 24x52x6mm
Cells: 2-3S (Auto Detect)
Max Current: 25A
Motor type: Brushless
Burst: 30A
BEC: 3A

3)Standard Servo

Spec.
Torque: 3.8kg @ 4.8v, 4.3kg @ 6v
Weight: 38g
Speed: 0.21 / 60deg @4.8v, 0.17 / 60deg @ 6v
Voltage:4.8v~6v

4)Aquaprop
Specs:
Diameter: 42mm
Pitch :15mm
Shaft Size: 4mm

Hi Pankaj........is your number functional ? I tried reaching 6-7 times but got no response 

i have ordered   goodies  worth Rs.3992  from  this website ....  and the day i made the payment ,  i called him (no.  in the website : 08891331831 ) and he said the items would be shipped that night .....  

since then (the next day)    when ever  i  called   there  was  no response   and  

I even  didn't   get  my tracking  No. ,,   he  didn't  reply  to mails  either. . .  .

I  am  worried ....       :'(a  lot worried .          
this  is  my first order from the shop  and ....    any  one  and  every one ..    

any one  who  know  him personally  or    have  his  no's    HELP Me !!!



yes  its  3992  *   modified .

Hi ajith, I have also purchased goods from him and know pankaj well enough to know that he wont dupe you of ur money.

(I think u deposited 3992 and not 3392, as seen on the slip  )

Pankaj is a bit late at times in answering calls and he is sleeping almost throughout the day but rest assured that he will ship your goods as soon as possible for him. So i suggest you should calm down and wait sometime for your products to ship.

I know while placing the first order all of us as apprehensive, but give the other dude some time. 

Yeah even I had a pleasant buying experience from him. Stuff reached me on time and there were no problems

hey pankaj

do you have rc car kits for sale with the electronic remote control cause i want a gas powered rc car

thanks  for  your  assurance     ayush , Divyam .

I would  be   comfortable  if   he  had  sent  me the  Tracking  no.  ....
   hope  he'll  turn out soon ...

You shoukd try to contact him by e-Mail. He sent me the tracking no. on the same day through SMS.

hi ajith,
even i ordered few stuff on 5th. he said that dispatching the items would be late because of the Onum .

oh Yes ..  I totally  Forgot  that  it's  onam   now !!

seems  every thing is  fine  Now ...

@Pankaj
Please close shop and do something else like feeding cows or farming. Running a hobby shop is not your cup of tea. You do not know the meaning of commitment or how to deal with customers.
CLOSE SHOP & GET OUT OF HERE.

Hello ajai tanna ,

You placed your order with DTDC Plus shipping method ,I gave it  to a franchisee in our campus and they didn't ship it in two days (they have a threshold no. of packages then a courier guy comes and takes the packages to city),so i took it back from 'em and sent it by speed post. Your excess amount is sent to your given account via NEFT. I really have no idea why you are being so furious and giving suggestions about farming and other things.


PS:All orders which have 3s 2200 mah lipo are getting delayed as One package came to us completely wrecked and have faulty lipos .Such persons can ask for a refund or wait till17th september.

Pankaj -

Some suggestions... in your best interest.  The number one rule in customer service is "over communicate".  The effect of a store calling up people (or sending SMS/mails) saying your package will be delayed by X days due to whatever reason is phenomenal.

Second one is to plan for worst case, and communicate the same.  Say that you will take 3 or 4 days to ship, but ship the next day. Again, there is nothing like someone getting a package 2 days earlier than expected.  This is much better than saying the package should arrive in 2 days, and the customer get it 7 days later.

I hope you get the drift.

@azeem.s
No gas car or any car for that matter is available with us as of now .

Quote from: anwar on September 15, 2011, 10:52:55 PM
Say that you will take 3 or 4 days to ship, but ship the next day. Again, there is nothing like someone getting a package 2 days earlier than expected.  This is much better than saying the package should arrive in 2 days, and the customer get it 7 days later.

I have already mentioned in the site that it may take upto 12 days for a package to arrive .but i try to send it ASAP . i was not in the college during onam, so some orders were delayed.

To honour my commitment and protect my reputation I have on several occasions driven down 50 our more kms to put parcels on a bus so it may reach customers on time. So tell me how hard is it to grab a bike strap a package on the back drive down 35 kms to the city office of DTDC and book it. It is not like I am asking you to fly a plane or anything. It is very hard to build a reputation and keep it going. It would have taken just 1 hour of your time and you would have perhaps had a glowing response.
I still am keeping my fingers crossed. Let me first see what is it that you have sent me.

Quote from: ajaytanna on September 16, 2011, 12:21:09 AM

I still am keeping my fingers crossed. Let me first see what is it that you have sent me.

Hello sir,
There is 9ch Turnigy Radio control set and USB Simulator as you ordered    .That's all . No "take a chill pill" note is in there 

Also please bear in mind that college, franchisee, threshold etc., are your matter. No customer is interested in these. Remember that you are paid in advance the full amount, therefore your responsibility is several times more than a shopkeeper who sells across the counter. The customer is placing a great amount of trust in you - someone they do not know. Which means you have to bend backwards if need be to fulfill your commitment. Especially if the customer is new. In every other business you only get paid if you deliver.

+1
true a commercial entity should have some basic level of commitment and as Anwar suggested, at least communicate properly with your customers.

So finally my parcel from Hobbyshop.in did arrive.
Everything was in order, but packaging could have been better. The Turnigy carton was wrapped in brown paper whereas it should have been first placed in another carton. One of the adjustment screws had come off of the right stick and was luckily stuck to the packing tape put around the styro inside. It is so tiny! Luckily I saw it and put it back where it belonged.
Pankaj was then quite helpful with several queries I had after that and was quite nice. It appears I have been a bit too harsh with him and especially the hay-cow-dung bit and Farming bit seems to have hurt him bad. But anyone sending full advance to an unknown person is bound to get jumpy when several commitments fail.
But at the end of it all, I would not mind dealing with him again and keep in mind that it may take up to 2 weeks for the stuff to reach me.
So Pankaj - you seem to be a nice chap, just streamline your operations if you want to continue with HobbyShop.in and want it to flourish. Tighten your turnaround times. Another advice if I may, use only EMS SpeedPost, you have no idea how efficient the Indian Postal System is. I can safely say that It Is The Best In The World. I have had several past experiences which are beyond exemplary.
Good Luck & Cheers!

finally.......Happy ending, ..

Quote from: ajaytanna on September 16, 2011, 12:35:31 AM
Also please bear in mind that college, franchisee, threshold etc., are your matter. No customer is interested in these.

+1.  It is sad to see another well known Indian store became totally non-responsive to customer calls and even emails, because the owner is travelling.  Fact is that such information should be either posted on the site, or email "auto responders" should make it clear that response will be delayed.  Such basics of business courtesy should not be taken lightly.