@thehobbyshop.in any update on my order (id 1062) made on 29-Jul2012 and payment made on 30-Jul-2012. I have sent the payment confirmation mail along with screenshot on 30-Jul-2012 and also a payment confirmation sms. Your website still showing "payment not received". I've sent you emails about this but have not received any response; your mobile number is not working.

Dear Pankaj,

I have mailed you on this forum  refer to below trailing mail (all mail ) ,


Check this out ,Ive nothing else beside this mail from The hobby shop.(check the link) & you mention  " BTW I have sent you a mail on 4 july regarding what can be done." WHERE IS THIS MAIL.

pls reply .


Rediff Mail link


Im not at all happy with 9X you sold me & nor there is any call call from you.

This is absolutly cheating on customer faith.Its more than 6 month .

regards Peter

actualy he is a cheeter... dont buy any products from him
he will fool u.,

Hey Pankaj,
Let the confidence of other buyers not shake because of these incidences. I have a good experience of dealing with you. It is a tough job to keep up reputation and create loyal customers. You need to take calls at right time to keep up satisfied customers.

Any one has alternate contact number of Pankaj

I've tried the number posted on this link and its not working.
http://thehobbyshop.in/index.php?main_page=shippinginfo

I remember he posted some other number on his site. I called him on that number before, but sadly I didn't save it and don't remember it now.

@SunLikeStar
Sir i am feeling bad because it was me who referred you to the usbasp product link. I bought 3-4 times from them and it went smoothly everytime without any issue but my last order placed to them was on 28/12/11. I dug into my docs and mailbox and found their old number.
+91-8891331831
Sir i can send you mine if you need, you can return me later anytime. At this moment i am not using it and next firmware of KK2 would take time.

@Dharmik You don't have to feel bad about this, not for trying to help someone  

I ordered it form an "LHS" only because I thought I'd be able to use it during the week. But the week is gone and my T-Copter (not complete yet) is resting without a soul However, during the weekend I can easily borrow it from some friend at the field.

So stop worrying about it

And thank you for the number, i'll give it a try tomorrow

Quote from: peter.gomes on August 02, 2012, 02:14:06 PM
Check this out ,Ive nothing else beside this mail from The hobby shop.(check the link) & you mention  " BTW I have sent you a mail on 4 july regarding what can be done." WHERE IS THIS MAIL.

regards Peter

Snapshot is attached of the mail we sent to you on 4th july(Windows live mail client).You are having problems with 9x was known to me after more than one month had passed after delivery.You never sent any mail regarding what should be done, neither you reply to the mail we are sending . You just come after one month and post something in this thread. .We provide full refund in case any faulty item is received , and the customer is supposed to report and ship the same to us within 1 week.(shipping charges borne by us .)

THS

Quote from: heliboycochin on August 02, 2012, 02:37:09 PM
actualy he is a cheeter... dont buy any products from him
he will fool u.,

Respected Sir,
We have shipped you every item you ordered and paid. You order was shipped using DTDC plus (instead of speed post) without any extra charges .Please let us know any problems you may be facing in any product you got from us .We will be happy to help.

THS

Edit:added pics.

Quote from: Rooster on August 02, 2012, 09:07:06 PM
Hey Pankaj,
Let the confidence of other buyers not shake because of these incidences. I have a good experience of dealing with you. It is a tough job to keep up reputation and create loyal customers. You need to take calls at right time to keep up satisfied customers.

Thanks for the heads up.

Pistol grip 2ch 2.4ghz remote control

2 Channel 2.4ghz Ground Radio


EDF 70mm w/ 3300kv BLDC


ASP S21A Glow Engine (2 Stroke)



THS.

Quote from: thehobbyshop.in on August 04, 2012, 07:32:31 PM..the customer is supposed to report and ship the same to us within 1 week.(shipping charges borne by us .)

THS

This is the biggest BS i have ever hear, One week of what? sale? receipt? what if transit takes more than that? you chose when to reply when not to, what is this pankaj? do you think this is ethical, if peter is not happy with his radio, least you could have done is attend to his call and sort out why he is not happy. no?

I guess you should sort out peter's issue ASAP, speak to him and clear the air here on this thread, will suit both of you

The biggest BS according to me is the warranty part mentioned in the email to customer. The customer buys goods in India and for warranty has to ship it to China!! Then what is the purpose of LHS?
Also, I am also not sure how this "warranty" will ever work, since he is not a Hobbyking customer.

Hello Gusty Sir,
                       The time frame is within One week of receipt . So transit time doesn't matter.We have accepted Doa items even after 1 week (in case the person doesn't have the accessories to test the item).Also he is not replying to my emails.Please suggest what should/can be done from our end.I believe that there shouldn't be  even one unhappy customer.

THS.

Quadrotor Mounting Accessories:

5.6mm M3 Nylon Threaded Spacer (36mm Length)


Hex locknut (M3)


Hex Screw M3 (16mm length)


Rare Earth Neodium Magnet


THS

thehobbyshop.in has moved to pune? 

@Mohan Sir . Yes we have moved to pune.

Where in Pune ? Address Please..

55,Suyog Colony, Vinayak Nagar,Pimple Gurav
Pune- 411061
Landmark : Katepuram chowk

2.4ghz 4ch Micro Coax Helicopter( RTF) @ 2830 

This Micro 2.4ghz Heli is real easy to fly ,with built in Murata Gyro and Swashplate.Everything required to get it in air is included in the package.1s Lipo can be charged by the given charging port in the transmitter.

Specifications:
Weight:25grams
Size: 198 x 39 x 198mm
Main Rotor Diameter: 190mm
Battery: 130mAh 1s lipo
Radio: 4 Channel 2.4Ghz


Included:
1)HELI

2)2.4ghz Remote

3)1s 130mah lipo

4)4 aa size batteries for TX

5)Instruction Manual

Dear Pankaj,

As per your SMS & call I've already sent back the DEFECTIVE 9x & as per your verbal confirmation you would ship me a new 9x within 2 weeks ,pls check & confirm by return mail  whether you have already received the 9x .

EMS Tracking no already SMS & EMAILED to you ,parcel dispatched on 25.8.12


Regards
Peter
   

Dear Pankaj,

Ive SMS you ,mailed you on the forum & also through Rediffmail mail but no reply regarding my return of Defective TX sent back to you as you confirmed on phone that by the 2nd week I would receive the New TX.

Has the New TX been dispatched ,If yes then pls advise the courier or ems details.



regards
Peter

Mail to Peter sir just copying here
------------------------------------------------------------------------------
Hello Peter Sir,
                          The parcel was sent to HK for RMA on the next day of receiving it.We will send you a new piece when we get the same from HK .
As told to me by HK support staff it will take time as they will inspect the radio and then send a new piece.We are doing our best to get you a
New piece ASAP but the process of RMA is a little time consuming.
Thanks & Regrds.
THS
------------------------------------------------------------------------------
PS:We give warranty on all items sold on www.thehobbyshop.in only for DOA(Dead On Arrival).As a special case we are going through this RMA procedure from HK.

If any item received by customer is not working as it is intended to WHEN (S)HE RECEIVE IT we replace the item(Including shipping)(customer needs to notify us within one week of delivery).But we do NOT provide any warranty on any products as products used in this hobby are a little more prone to user carelessness in general.