I purchase my hk 450 frm thehobbyshop.in, owner name pankaj
he tell me that he have all items in stock , and its a full kitt will given
i have transfer all the payment as he told to me , but whn the courier arrived , the main parts, of motor, gear. screws r missing, a very bad pacaking, and it take 2 weaks to get me radio and gear
then i order in a lipo battery for heli, but he give me a lipo battery for transistor, verry bad dealings with him, and giving all low quality items, all r scratchs, waste for money, iam very sad abt his dealings.. he dosent know the basic of the rc setup..
i found that Rcbhharat & rcbazar good dealings... very friendly..answering all doughts to me as a biggner

I've got a mixed opinoin about thehobbyshop.in. I bought an ultra-cheap LiPo 2S-3S charger from him- that was my first purchase and it went fine. But soon after, THS turned disappointing. I ordere something that was in stock as per their website. But they didn't have it, so asked them to transfer the amount back and ship the remaining part of the order. It was shipped after 2 weeks: that wa some 2 months ago. I am yet to be transferred the money back.
Their response to e-mails is also poor.
I think THS mainly serves NIT calicut. Maybe offline sales exceed their online sales, so not much attention is paid to online-buyers, perhaps?

Vineet

Shure, he dosnt replay, or not clear over phone,
very bad dealing.. i have lost much money with him ..
i have order one trunigy radio mode2 and he send me mod 1 aftr 2 weaks
very bad person..

Nevertheless, I like his site and inventory he keeps. . Just the communication and wrong orders and stock management and shipping times must be checked.

deal with rcbharat or rc bazar very good members
good dealings

do some research before putting your money 

This was the complaint
http://www.rcindia.org/rc-outlets-and-resellers/anybody-have-buying-experience-with-'thehobbyshop-in'/msg77624/#msg77624

This was the Advice given by Sushil Anand
http://www.rcindia.org/rc-outlets-and-resellers/anybody-have-buying-experience-with-'thehobbyshop-in'/msg78325/#msg78325

Looks like he took your money, then ordered with Hobby King, HK is known to mess it up often, they sent mode 1, also looks like you were also thrust upon some used stuff.

Pankaj

you started your LHS with the help of (Loosely put) RCI, need to come clean buddy


@ HeliboyCochin
Please stop using SMS language, instead type out in word and then post, Cannot make out head or tail of your damn, S**ty, God Forsaken, SMS language

Please use the trader rating and reputation systems here to express positive and feedback.  They act as guidances to future  buyers.

Also, if you intended to get on Mode 2, please do so.  Mode 1 is disappearing quickly, and it may cause you issues down the line with sharing/testing with others.  And if you are intend to fly helis mostly, then Mode 2 is preferred anyways...  search the forum to see why.

Hmmm! I've just placed my first order with Pankaj today and transferred the money. So, let's wait and see if he's able to make or break another customer relationship! Will update! As of now I've been informed that the stock is available.

Most Tx (and the Turnigy/iMax 9x v2) can easily be converted from Mode 1 to Mode 2 (and the other way round) just by undoing some screws and springs. *I do not know about its implication on the warranty of the unit, so please check* but I've recently changed mine from Mode 2 to Mode 1 (the hardware sticks, not via programming). I originally learnt on Mode 2 but now I am flying Mode 1 now so had to do the change . I don't know but I find Mode 2 was much intuitive . Personal preferences.

which heli r u flying ?

Ok
Got the stuff today. The transaction seemed to be effortless. All stuff packed snug in a small box.

GS

@heliboycochin - If the heli question was for me, I am more into airplanes...

Nothing was missing in the package.Seethal joseph said that if you people are not agreeing to assemble this heli for me i will post serious negative feedback on various indian rc forums (yes he did).Transmitter was sent in 5 days delay (and the buyer was informed regarding the same) as we had partially moved to pune .Planes and remotes were in calicut.so heli kit was shipped from pune and tx was shipped from calicut.Please find attached snapshot (sensitive information is not visible) of his order  regarding the mode1 and mode2 problem.(he ordered mode1).

Quote from: thehobbyshop.in on June 30, 2012, 07:55:26 PM
Seethal joseph said that if you people are not agreeing to assemble this heli for me i will post serious negative feedback on various indian rc forums (yes he did).

IF that is true... a customer holding the store hostage to force them to assemble, why did you NOT cancel the order and him to take a walk ?

After getting the kit he knew that it is a KIT and NOT RTF.In our discussion on phone he said he is new to this hobby,so we included a 24 pages printed manual (which is normally not sent to any other kit buyer).

So he threatened after getting the kit in his hands ?  Did he volunteer to send it back ?

Seethal sir never asked about sending the items back.Even now he can send all the items by Speed post /Courier and after receiving the items we will refund his FULL money.

Pankaj - What is lost in translation is here is when was the threat made.  If it is before the item was shipped from your side, you should not have shipped it, and cancelled the order.  If it is after the item got shipped, he should have at least agreed to (or volunteered to) ship it back to you for assembling, right ?

When (and "IF")  there is a serious allegation that "a hobby store is threatened with bad reviews on forums (including this one) by a customer", that is a misuse of the forum, and the audience needs to know the whole story.  Hence these questions.  So please answer to the point (for your own benefit).

And please use the "Reply" option instead of "Quote", when you are responding to the last post in a thread.  There is no need to duplicate the last post.

Quote from: anwar on June 30, 2012, 08:19:21 PM
IF that is true...

Quote from: anwar on June 30, 2012, 08:50:59 PM
When (and "IF") 

He Threatened AFTER getting the KIT.I have no proof as it was a telephonic conversation.

PS:I hope that both quotes above are necessary.

I put the quotes there as a mark of neutrality.

I guess we will see Seethal's point of view when he responds, including the wrong lipos being shipped. 

There are multiple other people who seem to have had issues with delays, per the posts above.  May be keeping things clear (in terms of stock position) would help reduce a lot of these issues.

Yes Anwar sir, Stock management is a problem.And we always refund full money.Sometimes the problem is from our end and sometimes people order backordered items.Now backordered items can NOT be added to cart since 8 june,it shows a sold out image instead of add to cart.There is no professional web developer involved,so adding features or trying to show what you want is a little painful ,but things are and will get better.

Looking for Support and Suggestions from RCindians.
THS.

Quote from: thehobbyshop.in on June 30, 2012, 09:24:55 PM
And we always refund full money.

QuoteYou remember order #901 ? That was some months ago, so I don't think you still do. Let me remind you - you owe me a refund of  320
The amount is small, I don't mind that. But it's a mark on your services.  . The A/c details had been sent twice, but the refund wasn't given.
This is not to ask you for a refund, you can simply ingore this message. 

Vineet

I APOLOGISE to everyone here, especially to Pankaj kumar. Sorry for being hasty. I didn't receive any aknowledgement that the refund was given. I did check the statement, but your deposit went unnoticed. 
THE REFUND WAS GIVEN.
Here's the scr-shot.

Pankaj!

What do you say to this ? though the amount is small integrity isn't. also you have been selective in replying to some of the queries earlier in this and  some other posts, you got to clear the air 100% and pronto, buddy.

any way his dealings was very bad, to me . and i order battery frm rcbharat.com and i already get shipment in good and exclent packing
mr pankaj give me a heli kitt, anwer sir whn u see the pacakage..u will throw to him ..very useless pacaking, so many items missings
and he said abt the printed mater inside
is align trex matter hw i can do with that
not suiting all compnoents

Most people use Align manuals to build their clone helis.  And you did not respond to his claim that you threatened him with bad reputation.

First of all, why did you decide to buy a 450 heli, even though you are a complete novice and had no access to local help ? 

What gave you the impression that building these helis are simple ? 

If you expected an assembled heli, why did you not confirm the same before the order was placed/shipped ? 

It seems like you made a lot of bad decisions, and are now blaming the store entirely (instead of partially) for your missteps.

not for blaming them sir , all items i order to him as i tell him tat iam a biggner, ok anyway he tell me that he have all items in stock
and i give him money, at 1st items the heli i get within 1 weak, but so many parts r missing, worst packing , first u see the hobbyking packing is verry good, all r neetly pack all components r sepearate packing, the heli i would recive is hoo.. horribale packing,
all items a put in a single local carton box, and so many parts and screws r missing,
and he told in the kit already have lipoo battery, and also  i order 1 additional battery also
but he didnt give me still that, and he give a lipo transmitter battery, wether does not suite with my tr/rx
after i calling him hes asking , whts wrong with me
thn y shuld i tell him, still nw i will tell all dnt buy frm them..
shure, they r so many stores online like, rcbharat, rcbazzar..
they r very good dealing, helping,supporting persons